49 episodes
The GBS Masterminds Podcast HighRadius
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- Business
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5.0 • 8 Ratings
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Why is it that some global shared services functions add massive value and others are scrapped after just a few months?
And what makes the people that lead those successful functions tick?
We spend a lot of time thinking about how to build effective shared services functions and right now there is no common platform that brings the best of GBS together.
And that’s why we’re starting The GBS Masterminds Podcast.
Every two weeks, HighRadius CEO: Sashi Narahari invites highly successful GBS leaders to share their stories, learnings, and unique experiences.
In candid and crisp 18-minute conversations, GBS leaders share answers to the most pressing problems facing shared services executives today.
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BPO vs. Captive - What's Best for Your Business?
Join us with Candace Dingmann, a seasoned Army veteran and Global Shared Services Leader for Organon. Gain insights into the future of Business Process Outsourcing, BPO workings, and key advantages like labor cost arbitrage. Whether you're looking to establish internal shared services or considering outsourcing your business processes, this episode provides actionable insights and real-world examples to help you make informed decisions.
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Leapfrogging to Outcomes: Skipping SLAs to Jump Maturity Curves
Join Jodi Dudley, CEO and Executive Director at Ford Business Solutions, in a thought-provoking discussion as she reveals game-changing strategies to thrive in today's dynamic landscape. From hybrid operating models to skipping the SLAs, and even leapfrogging maturity curves, Jodi shares her invaluable insights on maximizing the value of GBS. Plus, don't miss Jodi's intriguing future predictions of Business Process Outsourcing (BPOs).
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The Back Office Trap: GBS Survival at Stake
In this interesting podcast episode, you'll hear from Dr. Turan Sahin from Allianz Services. He shares some valuable insights on how GBS can really excel in today's cutthroat business world. Dr. Sahin dives into the topic of why it's crucial for GBS to have an entrepreneurial spirit. He also sheds light on effective methods for finding and keeping top talent, and emphasizes the importance of GBS being seen as a trusted "doctor" for businesses, rather than just a behind-the-scenes cost center. It's an episode you won't want to miss!
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GBS Needs to Earn Its Seat at the Table
Join Sameer Jalundhwala, SVP, GBS at NTT Ltd. as he discusses why GBS leaders should act like entrepreneurs, focus maniacally on internal transformation and earn their seat at the table in this insightful episode.
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Opportunistic vs. Strategic: The Dilemma of External GBS
Explore the future of sustainable GBS with Jan Nikus, VP of GBS at KONE. Join us as we discuss strategic focus, talent, and more.
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Navigating the IT-GBS Relationship: Challenges and Solutions
Join us in bridging the gap between IT and GBS for successful technology transformation. Explore the dynamics between IT and GBS leaders as CIO Jennifer Crites and VP-GBS Amit Yadav navigate tech decision-making. Gain valuable insights on RPA and discover effective budget strategies and value measurement. Tune in to this informative podcast episode and unlock the keys to IT-GBS collaboration.
Customer Reviews
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Excellent insight
This podcast provides excellent insight into the strategic world of global business services
Excellent Content
Insightful discussions on shared services scaling and automation from business leaders. Sashi keeps it up tempo and brings the million $ questions. Must listen for folks in the accounts receivables space or if you are interested in digital transformation trends.