Good Morning, HR Mike Coffey, SPHR, SHRM-SCP

In episode 151, Coffey talks with Kelly Bubolz about the causes of burnout and how to address it within an organization.
They discuss the distinction between burnout and stress; the factors contributing to burnout in industries like hospitality and among remote workers; the changing work environment leading to increased burnout; the shift away from grind culture in younger generations; the organizational costs of burnout; signs of burnout in employees; and strategies for leaders to prevent burnout among their teams.
Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Kelly Bubolz, a motivational and professional speaker, author, and dedicated trainer with over 17 years of strategic leadership in Human Resources. Throughout her career journey, Kelly has embraced the invaluable lessons life has presented, trusting in the process of growth and adaptation. 
Combining theory and experience, Kelly delivers transformative programs that engage energy and productivity while preventing burnout. 
Her journey began as a quest for physical healing but evolved into a deep exploration of the human condition, identification of controllable activities, sustainable habits, and the practice of self-discovery. 
Today, Kelly shares her wealth of knowledge and empowers you to navigate the complexities of modern life with resilience and purpose.
Kelly Bubolz can be reached at
https://www.kbtrainingconnections.com 
https://www.linkedin.com/in/kelly-bubolz-73b65011
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Differentiate between burnout and stress in the workplace context.
2. Identify key factors contributing to burnout in hospitality and remote work sectors.
3. Develop strategies for leaders to prevent and address employee burnout effectively.

In episode 150, Coffey talks with Suzanne Lucas about her Evil HR Lady articles from May.
They discuss the kerfuffle that arose after she released an article suggesting that employees who change their work location without coordinating with their employee should be fired; the tax and regulatory issues employers and employees face when working in other states or countries; a private wealth manager’s assertion that 45-minute reference checks are better than interviewing applicants; why employment verifications are important to help mitigate future liability; circumstances where attempts to conduct more-thorough reference checks are justified; and the risks of using AI in recruiting.
Links to stuff they talked about are on our website at https://goodmorninghr.com/EP150 and include the following topics:
- Suzanne Lucas’ article, It's Time to Make 'Hush Trips' a Fireable Offense
- Robyn L. Garrett’s TikTok response
- The HRLearns Conversation, Balancing Flexibility and Compliance: Robyn Garrett, Suzanne Lucas and Victoria Purser
- Suzanne Lucas’ article, Do Reference Checks Really Matter?
- Suzanne Lucas’ article, ChatGPT Bias and The Risks of AI in Recruiting
- DallasHR’s AI June 7th webinar with Mike Coffey and Mary Baird
Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Suzanne Lucas spent 10 years in corporate HR where she hired, fired, managed the numbers, and double-checked with the lawyers. She left the corporate world to advise people and companies on how to have the best Human Resources departments possible.
Suzanne integrates best practices with innovative ideas and humor, including using improv comedy as a tool for leadership development.
Suzanne’s writings have been published at CBS News, Inc. Magazine, Reader’s Digest, and many other sites. She’s been named a top influencer in HR. You can read her archives at EvilHRLady.org or check out
her Tedx Talk: Forget Talent and Get to Work.
Suzanne Lucas can be reached at
http://evilhrlady.org 
https://www.linkedin.com/in/suzannemlucas 
https://twitter.com/RealEvilHRLady 
https://www.facebook.com/groups/evilhrlady
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with  Texas SHRM.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Learning Objectives: 
1. Understand the tax and regulatory risks associated with employees working in multiple jurisdictions.
2. Create a policy for management review and approval of temporary and permanent changes of work location.
3. Create practices to ensure that employment verifications and reference checks are used appropriately.

In episode 149, Coffey talks with Kurt Wilkin about people leadership in entrepreneurial firms.
They discuss the premise behind Kurt's book "Who's Your Mike," which focuses on the different kinds of workplace personalities encountered as an entrepreneurial firm matures; the evolution of HR in entrepreneurial businesses; common misconceptions that entrepreneurs have about people practices; what HR professionals often misunderstand about working in entrepreneurial firms; finding the balance between tactical and strategic HR; and the keys to building a successful culture in a growing firm.
Mentioned in the episode:
Kurt’s book, Who's Your Mike?: A No-Bullshit Guide to the People You'll Meet on Your Entrepreneurial Journey: https://a.co/d/4BgnGch
Exceprt from Who’s Your Mike?: HR Rhoda: https://www.dropbox.com/scl/fi/hydaddz5jfo84znstzd2w/12.-Who-s-Your-Mike_-HR-Rhoda.pdf?rlkey=52au278hhaevml73lesm7182d&e=1&dl=0
All-In Podcast Episode 168: https://youtu.be/-Am0vMW3fA0?si=LeH5WLnE8mO4CA77&t=1855
Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Kurt Wilkin is a gifted connector—of dots, ideas, and people.
For the past 30 years, he has advised high-growth companies, starting his career with Ernst & Young, and today in his roles as Chairman of HireBetter and Managing Partner of Bee Cave Capital.
He's a serial entrepreneur with multiple successful exits and has helped hundreds of entrepreneurs and CEOs build their own companies.
Kurt Wilkin can be reached at:
https://www.HireBetter.com 
https://www.WhosYourMike.com 
https://www.linkedin.com/in/kurt-wilkin 
https://twitter.com/KurtWilkin
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the evolution of the role of HR as entrepreneurial businesses grow.
2. Identify common people challenges entrepreneurial organizations face.
3. Learn strategies for balancing tactical and strategic HR to build a successful culture.

In episode 148, Coffey talks with Krystal Yates about the US Department of Labor's revised rules for classifying independent contractors.
They discuss the difference between an employee and an independent contractor; “1099 employees”; the reasons employers might misclassify employees as independent contractors; “gig” workers; the changes brought about by the final rule; employer considerations when determining if a worker is an employee or an independent contractor; the economic reality test factors that serve as a guide to determine if an employment relationship exists under the FLSA; and common mistakes made by employers when hiring and managing contractors.
Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Krystal Yates is a certified HR expert with SHRM-SCP and SPHR certifications. She is the President and Founder of EBR HR Experts and Integrity People Group, overseeing HR strategy for several small and medium businesses in DFW.
Prior to starting her own firm, Krystal worked for several small businesses in DFW, overseeing HR and Operations.
Krystal is a member of the Forbes Coaches Council. She serves on the Feral Friends Community Cat Alliance board, is a Trustee for The Longhorn Group of Charities Unit Accounting Trust, and volunteers with DallasHR and the Lewisville Area Chamber of Commerce.
Krystal Yates can be reached at:
www.IntegrityPeopleGroup.com 
https://www.linkedin.com/in/krystalyates
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Understand the difference between employees and independent contractors.
2. Utilize the classification factors outlined in the Department of Labor’s final rule. 
3. Avoid common mistakes employers make in hiring and managing independent contractors.

In episode 147, Coffey talks with Darryl Owens about navigating the multigenerational workplace with emotional intelligence.
They discuss the importance of emotional intelligence (EQ) in the workplace; the five components of emotional intelligence; the impact of the pandemic lockdown on EQ; current challenges in multigenerational workplaces; how emotional intelligence affects communication; understanding the social DNA of each generation; and what leaders can do to foster an emotionally intelligent workplace across remote and multigenerational teams.
Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Darryl Owens is owner and CEO of Blue Palmetto Training which specializes in upskilling today's workforce for maximum performance. Darryl retired from AT&T with 27 years experience in Sales, Training, Performance Development and Analytics. Darryl is also the School Board President of Kennedale ISD.
Darryl Owens can be reached at:
www.bluepalmettotraining.com
https://www.linkedin.com/in/darryl-owens-shep-30868438/
https://www.facebook.com/search/top?q=blue%20palmetto%20training%20%26%20development
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives:
1. Identify the components of emotional intelligence.
2. Analyze the impact of generational differences on emotional intelligence in teams.
3. Develop strategies to cultivate emotional intelligence across remote and multigenerational teams.

In episode 146, Gabriela Norton and Coffey discuss whether HR is meant to protect the interests of the company or the employees.
They discuss the challenges faced by HR in finding a balance between the two; whether HR professionals can be friends with employees; how feedback, coaching, and mentoring can help to bridge the gap and drive results for both employees and employers; the importance of shared vision and goals; HR’s role as a risk advisor to leaders; and how the "great resignation" has presented an opportunity for transactional and strategic HR to find a compromise.
Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.
If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.
About our Guest:
Gabriela established People Performance Resources (PPR), a full-service Human Capital consulting firm, in 2010. Since then, Gabriela and her team have continued to expand their reach in providing strategic and best practice expertise with a proven track record of enhancing operational excellence. Gabriela is a highly regarded and sought-after trusted advisor to many local, national, and international organizations and their decision-makers. 
Here are a few of Gabriela’s areas of focus: bilingual/bicultural expertise, organizational analysis and development, C-level business continuity planning, executive coaching, executive compensation, change management, strategic planning, employment compliance, executive searches, board governance guidance, and more. 
Gabriela serves as North Texas Board Chair for Out Teach, a mission committed to educating children in less fortunate communities through school gardens. In addition, she supports several local and national causes that empower education, social justice, women’s causes, children at risk, and conservation efforts. In 2022, Gabriela was nominated and accepted into The Dallas Summit, a group of purpose-driven women leaders.
When not enjoying her professional adventures, Gabriela is a foodie who loves traveling, running, hiking, snorkeling, and spending time with her friends, family, and rescue dog, Harley.
Gabriela Norton can be reached at: 
https://www.pprhr.com 
https://www.linkedin.com/in/gabrielanorton 
https://www.facebook.com/pprhr 
https://www.instagram.com/ppr_hr
About Mike Coffey:
Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.
In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.
Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.
Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.
Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association.
Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.
Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).
Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
Learning Objectives: 
1. Evaluate the challenges HR faces in balancing company interests with employee advocacy.
2. Impl