The CTO Show with Mehmet Gonullu Mehmet Gonullu
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- Business
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Broadcasting from Dubai, The CTO Show with Mehmet is a captivating podcast that delves into the latest trends, insights, and strategies within technology and startups. Host Mehmet Gonullu spearheads in-depth discussions and interviews with thought leaders, innovators, and entrepreneurs spanning a diverse array of industries. From cybersecurity to emerging technologies and beyond, the show presents a well-balanced and insightful lens through which listeners can navigate the ever-evolving realms of business and technology, and their profound impact on our lives.
mehmet@yassiventures.com
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#339 Streamlining Customer Success with AI: A Conversation with Shanif Dhanani
In this insightful episode of The CTO Show with Mehmet, we are joined by Shanif Dhanani, founder of Locusive, an AI-powered platform revolutionizing customer success. Shanif brings a wealth of experience in software engineering, machine learning, and startups, having previously built and sold Tap Commerce to Twitter and founded Apteo, a predictive marketing company.
Join us as Shanif delves into how AI can transform customer success teams, streamline data management, and enhance customer experience. Discover the challenges faced by CS teams, the impact of data fragmentation, and how AI tools like ChatGPT can help businesses pull crucial information from multiple systems to provide timely and accurate responses.
Key Topics Discussed:
Shanif Dhanani's journey from software engineering to AI-driven startups.
The founding and vision behind Locusive.
Challenges in customer success and the importance of data consolidation.
How AI can enhance customer experience and boost revenue.
Implementing AI tools for efficient data retrieval and analysis.
Addressing security and privacy concerns with AI in enterprise settings.
The importance of adaptability and pivoting in startup growth.
Bootstrapping vs. VC funding: Lessons from Shanif's entrepreneurial journey.
Building a cohesive and effective startup team.
The significance of data accuracy and minimizing AI hallucinations.
More about Shanif:
Shanif Dhanani is a software engineer, data scientist, and founder of Locusive - a company that's creating an AI-powered customer success assistant for SaaS.
He has built machine learning, analytics, and software systems at large companies like Twitter and Booz Allen, smaller startups like Apteo, where he was the founder, and TapCommerce, one of the world's first mobile advertising platforms.
Shanif loves creating software and AI products for startups and has learned the ups and downs of starting new companies from scratch.
https://www.locusive.com
https://www.linkedin.com/in/shanifdhanani/
https://twitter.com/shanif
01:03 Shanif's Journey: From Startups to AI Innovations
02:19 Tackling Customer Success Challenges with AI
04:23 Exploring Data Fragmentation and Access Issues
06:04 Leveraging AI for Enhanced Sales and Customer Experience
09:20 AI's Role in Upselling and Product Feedback
16:05 Navigating Data Privacy and Security with AI Tools
20:08 Addressing Accuracy and Hallucination in AI Outputs
24:27 Exploring the Impact of Technology on Business Metrics
26:59 The Journey of Bootstrapping vs. VC Funding
29:32 Strategies for Scaling in a Competitive Market
31:32 Vision, Pivoting, and the Startup Mindset
34:05 Navigating Startup Challenges and Failures
36:53 Building the Right Team for Startup Success
38:32 The Importance of Agility and Data in Startups
41:26 Final Thoughts and Advice for Founders -
#338 From Silicon Valley to Global Impact: Buchi Reddy’s Journey in API Security
In this episode of the CTO Show, host Mehmet interviews Buchi Reddy, founder and CEO of Levo.ai, a proactive API security platform. Reddy shares his journey from India to Silicon Valley, the inception of Levo.ai, and the gaps he identified in API security which led him to start the company. With significant experience at AppDynamics and witnessing firsthand the challenges in securing applications post-development, Reddy emphasizes the importance of proactive security measures. Levo.ai aims to provide comprehensive API security by discovering vulnerabilities early, ensuring enterprises can secure their APIs effectively. Reddy also discusses the wide implications of API breaches in various industries and the technology behind Levo.ai, including their use of EBP (Extended Berkeley Packet Filtering) for seamless data capture and machine learning for data classification. Reddy's vision for Levo.ai encompasses reducing the gap between innovation and security, advocating for a strong focus on problem-solving, customer empathy, and avoiding the pitfalls of early heavy fundraising or selling unfinished products.
More about Buchi:
https://www.linkedin.com/in/buchireddy
https://www.levo.ai
01:07 Buchi Reddy: The Journey to Founding Levo.ai
01:45 Identifying and Addressing Gaps in API Security
02:20 The Genesis of Levo.ai: A Proactive Approach to API Security
05:43 The Importance of Proactive vs. Reactive Security Measures
08:10 Levo.ai's Unique Approach to API Security
10:11 The Broader Impact of API Security on Businesses
13:08 Levo.ai in the Cybersecurity Ecosystem
16:30 The Role of AI in Enhancing Levo.ai's Solutions
39:25 Advice for Tech Founders from Buchi Reddy
43:22 Closing Thoughts and How to Connect -
#337 Driving Innovation with Data: Ashis Parajuli on AI and Open Source
In this episode of "The CTO Show with Mehmet," we are joined by Ashis Parajuli, Founder and CEO of DLytica. Ashis shares his extensive experience in AI, data science, machine learning, and data engineering analytics. We dive deep into the transformative power of AI and big data, exploring how organizations can leverage these technologies to drive innovation and make data-driven decisions. Ashis also discusses the importance of moving from vendor lock-in to open source solutions, fostering collaboration, and the future of large language models (LLMs). Whether you're a startup founder or a tech enthusiast, this episode is packed with insights and practical advice on navigating the ever-evolving tech landscape.
Key Topics Discussed:
Ashis Parajuli's background and journey in AI and big data
The growing importance of AI in boosting business productivity
Challenges organizations face in implementing data-driven solutions
The significance of data fragmentation and how to overcome it
Transitioning from vendor lock-in to open source systems
Benefits of open source for innovation and customization
The future of large language models (LLMs) and their impact on businesses
How startups can effectively collect and leverage data from the beginning
Fostering collaboration among startups, enterprises, and the community
More about As his:
Ashis Parajuli is the Founder and CEO of DLytica, a company specializing in AI, data science, machine learning, and data engineering analytics. With over 15 years of experience in the field, Ashis is passionate about driving digital transformation through innovative data solutions. DLytica provides consulting services and a big data platform designed to help businesses harness the power of AI and data for decision-making and growth.
https://www.dlytica.com
https://www.linkedin.com/in/ashis-parajuli
01:19 Ashis Parajuli: The Journey into AI and Big Data
01:47 The Rise of AI in Business: Opportunities and Challenges
04:21 Navigating the Complexities of Data-Driven Solutions
15:47 The Shift from Vendor Lock-In to Open Source Innovation
24:30 The Future of Open Source and Large Language Models
37:15 Fostering Collaboration and Innovation in the Tech Ecosystem
42:02 Closing Thoughts and How to Connect -
#336 Building Sustainable Growth: Bill Simmons on the Role of Fractional COOs in Startups
In this episode of The CTO Show with Mehmet, we are joined by Bill Simmons, the co-founder of Thrive Business Operations. Bill shares his extensive experience and insights into the growing trend of fractional Chief Operating Officers (COOs) and how they play a crucial role in driving sustainable growth for startups. We dive deep into the Thrive Ops Cycle, a business operating system designed to help small to mid-sized businesses achieve operational excellence. Bill also discusses the balance between innovation and efficiency, the importance of clear communication, and how strategic interventions can help businesses get unstuck and scale successfully.
Key Takeaways:
Introduction to Thrive Business Operations: Bill Simmons introduces Thrive Business Operations and its mission to provide outsourced executive leadership to small and mid-sized businesses worldwide.
The Rise of Fractional COOs: The evolution and growing popularity of fractional leadership roles in the business world, especially post-COVID.
The Thrive Ops Cycle: An overview of Thrive's five-step operational cycle designed to drive business success, including strategy advance, talent and teams evaluation, quarterly sprints, yearly growth preparation, and transition strategy.
Balancing Innovation and Efficiency: Strategies for maintaining a balance between innovation and operational efficiency, and avoiding the pitfalls of shiny object syndrome.
Overcoming Operational Challenges: Common operational challenges faced by startups and small businesses and how Thrive's approach helps overcome these obstacles.
The Importance of Communication: The critical role of communication in building effective teams and ensuring alignment within the organization.
Data vs. Intuition: The balance between relying on data and leveraging intuition in decision-making processes.
Enhancing Business Processes: Insights into improving business processes and reducing frustration within teams.
More About Bill:
Bill has over 30 years of experience helping entrepreneurs and individuals grow in their life and their business.
Bill is also an experienced speaker, sharing his message of leadership and success with well over 250,000 people throughout the world. With his gift as a storyteller he will be sure to inspire your audience while also bringing them value from his years of experience
https://thrivebusinessoperations.com
https://www.linkedin.com/in/billsimmonslive
01:49 The Rise of Fractional Leadership Roles
05:06 Unpacking Thrive's Business Model
08:03 Operational Challenges and Solutions for Startups
29:02 The Power of Storytelling in Leadership
31:19 Final Thoughts and How to Connect -
#335 AI as Your Co-Pilot: Leveraging Technology for Business Growth with Ryan Pollyniak
In this enlightening episode of The CTO Show with Mehmet, I sit down with Ryan Pollyniak, a seasoned technology consultant with two decades of experience in IT, business systems, and sales. Ryan has extensive expertise in helping businesses of all sizes embark on their digital transformation journeys, particularly within the Microsoft ecosystem. This episode delves into how AI can act as a co-pilot for business growth, guiding organizations through technological advancements and strategic upgrades.
Key Topics Discussed:
Ryan Pollyniak discusses his extensive background in IT and his journey from ADP to specializing in the Microsoft ecosystem. The conversation covers the current landscape of digital transformation and the role of AI in revolutionizing business processes. Ryan emphasizes the importance of having a solid data foundation and addresses common misconceptions about AI. He offers practical advice on preparing data for AI integration and the benefits of migrating to modern cloud-based solutions.
The episode also explores the alignment of sales and marketing strategies with technology. Ryan highlights the use of tools like LinkedIn and CRM systems for effective sales and underutilized features of these platforms. The discussion extends to the concept of a "business in a box," using integrated platforms like Microsoft Dynamics to manage various business operations. Ryan provides valuable insights on forward-thinking technology decisions and the role of AI as a co-pilot, not a replacement for employees.
More about Ryan:
Ryan Pollyniak is a seasoned sales professional with a rich background in the Microsoft Dynamics space. He is passionate about the future of AI, the cloud, and upgrading from legacy systems. He is a Cloud Transformation Executive and has worked closely with the executive teams of mid-sized businesses in a variety of industries to make them feel valued throughout the entire sales cycle.
https://www.westerncomputer.com
https://www.linkedin.com/in/microsoftdynamicssolutions
01:08 Ryan Pollyniak's Journey in IT and Digital Transformation
01:56 The AI Evolution in Business: Are Companies Ready?
03:41 AI Implementation Challenges and Strategies
09:29 The Importance of Data Management for AI Success
15:28 Navigating Legacy Systems and Cloud Migration
28:08 Aligning Sales and Marketing in the Tech Landscape
33:42 Leveraging AI and Cloud for Business Operations
38:01 Final Thoughts and Where to Find More -
#334 The Alpha Movement: Seif El Hakim’s Blueprint For Entrepreneurial Grit, Leadership, & Innovation
In this episode of "The CTO Show with Mehmet," we dive deep into "The Alpha Movement" with Seif El Hakim, a seasoned entrepreneur and former CMO of Samsung. Seif shares his extensive experience and unique insights into the entrepreneurial journey, discussing the critical elements of grit, leadership, and innovation. Whether you’re an aspiring entrepreneur or an established business leader, this episode offers valuable strategies and real-life advice to help you navigate the challenges of the business world.
What You'll Learn:
• Entrepreneurial Grit: How to develop the resilience and perseverance needed to overcome obstacles and thrive in competitive environments.
• Effective Leadership: Insights into the traits of successful leaders and how to cultivate a leadership style that fosters innovation and drives business growth.
• Innovative Strategies: Practical tips on staying ahead in rapidly changing industries and leveraging innovation for sustainable success.
More About Seif:
Seif El Hakim (known as the Alpha) is a global authority on entrepreneurship, personal branding, success mindset and business scaling with 15+ years of international experience (UAE, Egypt, Turkey, South Korea, Russia, Iraq, Tunisia).
There are some people that, when you encounter them, you instantly know they were born to impact the masses. Seif El Hakim is undeniably one of those people.
Ex-Chief Marketing Officer of the tech giant Samsung turned extraordinary serial entrepreneur running a portfolio of 8 figure businesses across different countries and different industries.
He is a high sought-after strategic advisor for leaders and companies across the globe. Bringing the uncommon edge of true Fortune 500 experience, he is set apart in the business, entrepreneurship, personal branding and mentoring space by proven experience leading organizations and individuals to multimillion-dollar revenues.
Committed to pursuing legacy over location, Seif left his home in Cairo, Egypt, first relocating to South Korea to pursue his path to success. Furthermore, ultimately living in Dubai and running his businesses in several countries.
Seif is dedicated to craft Alpha people of influence and Alpha businesses of impact through the global Alpha movement, he founded in 2022.
https://seifelhakim.com
https://www.instagram.com/seifelhakim
Episode Highlights:
01:38 Seif's Diverse Journey: From Corporate to Entrepreneurship
02:48 The Realities of Entrepreneurship: Challenges and Mindset
04:22 Corporate Experience as a Foundation for Entrepreneurship
07:22 The Essence of Entrepreneurial Success: Beyond Motivation
09:22 Learning and Adaptability: Key Traits for Entrepreneurs
15:35 Overcoming Fear and Embracing Failure in Entrepreneurship
25:35 The Power of Personal Branding in Business
28:00 The Power of Personal Branding: Elon Musk's Example
28:21 The Shift from Logos to Personal Connections
29:56 Authenticity in Personal Branding and Social Media
30:48 The Importance of Being Authentic and Presentable
31:29 Building a Strong Personal Brand
34:08 The Role of Podcasts in Personal Branding
36:28 Entrepreneurial Insights: Demand vs. Product Focus
39:54 Elon Musk: A Case Study in Persistence and Innovation
42:45 Introducing the Alpha Movement in Entrepreneurship
47:21 Leadership and the Alpha Trait
50:21 Final Thoughts and Resources for Aspiring Entrepreneurs
Customer Reviews
Winning at SaaS
Mehmet was open, engaging and asked great questions. He was adept at relating the content of the podcast to the needs of his audience.
World-Class…!
Mehmet is a superb host. He is passionate, attentive, and has great rapport. He is prepared and has excellent questions. He allows the guest to fully express their ideas. I highly recommend listening to The CTO Show with Mehmet!
Pulse on the future
Mehmet goes to great pains to get to the essence of what’s upcoming and more importantly relevant for tech. For the CIO/CTO or people aspiring to the those roles, Mehmet’s show is a must listen.