14 min
Increase Profits With Raving Fan Customers The Moving Mastery Podcast with Louis Massaro
-
- Management
In this episode of The Moving Mastery Podcast, Louis Massaro shares how you can increase profits by creating raving fans out of your customers.
You’ll learn:
Why “multiplying moves” can reduce your marketing costs What you can do to get more repeat customers How to train your movers to get more 5-star reviews from your customers The number one goal of every move should be to create raving fans. This is going to help you increase profits, have happier customers, reduce your stress and quite honestly, live a better quality of life.
The reason this is so important is because if you're going to spend money on marketing to get moves, and you're not focused on how to multiply those moves (meaning turn this one move into more moves), it's only going to dip into your profits and you're not going to be able to sustain a long term successful moving company that way.
In order to really grow and get to that next level, you've got to be able to reduce your marketing cost by getting more repeat customers, more referral customers, and more reviews, which help your conversion and booking jobs.
In this episode of the Moving Mastery Podcast, Louis gives you some great tips on how to create raving fans out of every customer on every move. He shares how to ensure that you have sales to service consistency for each customer, and Louis tells you what areas that you may need to train your movers on so that they have a professional and consistent interaction with your customers on every job.
If you want to grow your company you need to know how to create raving fans. Learn how to get more repeats, referrals, and reviews by listening to Increase Profits With Raving Fan Customers now!
Go and download the last few episodes too!
Subscribe to Louis’s YouTube channel for more tips on growing your moving company.
Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages
Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro
ABOUT
Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level.
Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.
In this episode of The Moving Mastery Podcast, Louis Massaro shares how you can increase profits by creating raving fans out of your customers.
You’ll learn:
Why “multiplying moves” can reduce your marketing costs What you can do to get more repeat customers How to train your movers to get more 5-star reviews from your customers The number one goal of every move should be to create raving fans. This is going to help you increase profits, have happier customers, reduce your stress and quite honestly, live a better quality of life.
The reason this is so important is because if you're going to spend money on marketing to get moves, and you're not focused on how to multiply those moves (meaning turn this one move into more moves), it's only going to dip into your profits and you're not going to be able to sustain a long term successful moving company that way.
In order to really grow and get to that next level, you've got to be able to reduce your marketing cost by getting more repeat customers, more referral customers, and more reviews, which help your conversion and booking jobs.
In this episode of the Moving Mastery Podcast, Louis gives you some great tips on how to create raving fans out of every customer on every move. He shares how to ensure that you have sales to service consistency for each customer, and Louis tells you what areas that you may need to train your movers on so that they have a professional and consistent interaction with your customers on every job.
If you want to grow your company you need to know how to create raving fans. Learn how to get more repeats, referrals, and reviews by listening to Increase Profits With Raving Fan Customers now!
Go and download the last few episodes too!
Subscribe to Louis’s YouTube channel for more tips on growing your moving company.
Get free on-demand video training on how to book more moves and learn The 6 Stages of a Moving Company Sales Machine. Go to www.LouisMassaro.com/6stages
Follow Louis on Instagram for daily tips and motivation. www.Instagram.com/LouisMassaro
ABOUT
Louis Massaro is the world’s leading moving business trainer and success coach. He’s the founder and CEO of Moving Mastery, a training, coaching, and education company dedicated to helping moving company owners, managers and employees reach higher levels of success in their business. Through his coaching programs, online training and live seminars he’s helped hundreds of people unlock their full potential by giving them the strategies and systems to take their moving business to the next level.
Louis opened his first moving company at 19 years old with two rental trucks and after overcoming many challenges and struggles, he went on to build a $20 million a year business. His company, Neighbors Moving & Storage had locations nationwide performing local moves, long-distance moves as well as storage. After 16 years of success in the moving business, Louis sold his companies and is dedicated to helping others “Profit in Their Business and Thrive in Their Life”.
14 min