Inside Chat with Valerie & Amy The Delforge Group

Join us in this weeks episode as we dive into the essential responsibilities of salon managers, why a well-defined structure is key and the impact of effective communication in meetings, from owners to managers and managers to their teams. Our Management to Leadership programme is designed for owners and managers, to equip you with top level management skills that put structure into your team. By focusing on self-management, soft skills and navigating difficulties, you will gain the conf...

In this week's discussion, Valerie and Amy delve into the intricacies of effectively analysing room occupancy within a salon/spa business and how to leverage this analysis for smoother operations. They offer a fresh perspective on business management by examining how space utilisation can be optimised and developed to enhance business performance, particularly when certain areas are under-occupied.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer y...

Join Valerie and Amy this week as they discuss whether mystery shops are worth it. They discuss the value of mystery shops for your customer journey, online presence, service quality and their impact on overall business performance and growth strategies.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website ...

This week, Valerie & Amy discuss the difficulties of team complacency and provide actionable insights for owners | managers to tackle this to drive continuous improvement and growth within the team.Join us every other Monday for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all new episodes.Head to our website www.thedelforgegroup.co.uk where you can;- Book a fr...

In this week's episode, Valerie and Amy dive into the importance of cultivating the right mindset for building a strong cash flow. Elevate your understanding further with our latest free webinar, designed to provide actionable guidance on navigating your targets, your team, and your business effectively. Download and watch now to gain valuable insights https://thedelforgegroup.podia.com/b6670c58-b779-4128-85e9-4a1ff64898fdJoin us every other Monday for a new episode of Inside Chat, wher...

This week Valerie & Amy are discussing the secrets to successfully introducing new brands and treatments into your salon or clinic. They touch on pre-launch strategic approaches, effective team training, online marketing strategies, networking and events. Download the free guide mentioned 'How to launch a new brand, new products, new treatments in a Salon or Clinic?' here: https://www.thedelforgegroup.co.uk/brand-treatment-launchesJoin us every other Monday for a new episode of Inside Cha...