When you’re lucky enough to work with over 2,000 of the world’s most successful companies and you get to hear their stories every day, you learn the good, bad, and ugly of how they deliver amazing experiences.
At Khoros, we have just such luck — and we want to share the wealth.
That’s why we’re launching CX Confession, a podcast we hope will be a masterclass in providing amazing customer experiences and building lasting customer relationships.
In this trailer episode, Katherine Post Calvert, Chief Marketing Officer, and Spike Jones, General Manager, Strategic Services, introduce the podcast and give a sneak peek at the awesome CX insights you should expect from the show.
Itching for more CX goodness? You can find this interview, and many more, by subscribing to CX Confessions on Apple Podcasts and on Spotify.
Listening on a desktop & can’t see the links? Just search for CX Confessions in your favorite podcast player.