25 min

John DiJulius - President - The Dijulius Group [Customer Service‪]‬ Press 1 For Nick

    • Management

John DiJulius talks about how he got started in customer service, how important CX is to his businesses and the importance of actively listening to your customers using the acronym FORD.

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Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message

John DiJulius talks about how he got started in customer service, how important CX is to his businesses and the importance of actively listening to your customers using the acronym FORD.

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Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message

25 min