38 min
Kaylee Felio: Your Go To Parts Girl Facts Not Feelings with Brooke C. Furniss
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- Marketing
Today I sit down with Kaylee Felio, Sales & Marketing Manager at PartsEdge and Host of The Parts Girls Podcast.
Kaylee has over a decade of experience in the industry, and a strong passion for helping Parts Managers and their operations to maximize potential profits. Initially working in the operations department, Kaylee developed a keen sense of day-to-day operational needs as well as gaps in resources and education. Combining her super powers together with her growth mindset and heart of service, Kaylee transitioned into spreading the word about PartsEdge while sharing her parts expertise with the industry at large.
While she has been on the scene for over 10 years, she has come in like a wrecking ball (cue Miley Cyrus music video), with her name lit up in neon Broadway lights. As another female in the industry, may I just say I freaking love seeing you crush it?! It is awesome! She continues to kick ass and hold the most coveted title of “Mom.”
Join us as we discuss an array of topics:
- Does the industry truly know how much the Parts Department contributes to the overall Dealership Profits?
- How we as an industry can support the Parts Department and Fixed Ops better
- How stores can maximize their Parts Department potential
Connect with Kaylee: https://qrco.de/bdCGgv
Connect with BZ Consultants Group: https://qrco.de/bcqqFo
Follow, subscribe, rate, and never miss a show!
CHAPTERS
0:00 Start
3:03 Kaylee Felio’s Subway Start
6:15 The Parts Girl Podcast: Kaylee Is Leveling Up the Way We All Do Business In The Auto Industry
9:53 Dealership’s Parts Departments Is Responsible for Nearly Half of All Dealership Profits. Realistically, How Many People Actually Know This?
10:46 How Is PartsEdge Helping to Educate the Auto Industry About The Importance of the Parts Department?
12:10 How Many Stores Are Maximizing Their Parts Department Potential? How Do Stores Go About Doing This?
15:22 How Does PartsEdge Help Facilitate and Make the Entire Process More Seamless for Your Clients?
16:18 Communication, Communication, Communication
20:35 How Can We As An Industry Support the Parts Department and Fixed Ops Better?
24:30 Where Does Kaylee See or Hope to See The Parts Industry Being In 5 Years?
25:44 Where Can You Find Kaylee Felio Online?
26:15 Lightning Round Questions with Kaylee Felio
#FactsNotFeelings #GoToPartsGirl #MovingAutomotiveForward #BZConsultants #KayleeFelio #PartsEdge #BZConsultantsGroup #FactsNotFeelingsFriday #Parts #Service #FixedOps #ConnectedRetail #CrossTrain #Communication #MaximizeProfits #LeadWithEmpathy #CustomerExperience #Subway #Confidence #BeKind #CustomerExperience #Consultant #Podcast #Automotive #CarConsultant #AutomotiveConsultant #CartTalk #CarDealership #WomenInAutomotive #WomenInBusiness #AutomotiveMarketing
Today I sit down with Kaylee Felio, Sales & Marketing Manager at PartsEdge and Host of The Parts Girls Podcast.
Kaylee has over a decade of experience in the industry, and a strong passion for helping Parts Managers and their operations to maximize potential profits. Initially working in the operations department, Kaylee developed a keen sense of day-to-day operational needs as well as gaps in resources and education. Combining her super powers together with her growth mindset and heart of service, Kaylee transitioned into spreading the word about PartsEdge while sharing her parts expertise with the industry at large.
While she has been on the scene for over 10 years, she has come in like a wrecking ball (cue Miley Cyrus music video), with her name lit up in neon Broadway lights. As another female in the industry, may I just say I freaking love seeing you crush it?! It is awesome! She continues to kick ass and hold the most coveted title of “Mom.”
Join us as we discuss an array of topics:
- Does the industry truly know how much the Parts Department contributes to the overall Dealership Profits?
- How we as an industry can support the Parts Department and Fixed Ops better
- How stores can maximize their Parts Department potential
Connect with Kaylee: https://qrco.de/bdCGgv
Connect with BZ Consultants Group: https://qrco.de/bcqqFo
Follow, subscribe, rate, and never miss a show!
CHAPTERS
0:00 Start
3:03 Kaylee Felio’s Subway Start
6:15 The Parts Girl Podcast: Kaylee Is Leveling Up the Way We All Do Business In The Auto Industry
9:53 Dealership’s Parts Departments Is Responsible for Nearly Half of All Dealership Profits. Realistically, How Many People Actually Know This?
10:46 How Is PartsEdge Helping to Educate the Auto Industry About The Importance of the Parts Department?
12:10 How Many Stores Are Maximizing Their Parts Department Potential? How Do Stores Go About Doing This?
15:22 How Does PartsEdge Help Facilitate and Make the Entire Process More Seamless for Your Clients?
16:18 Communication, Communication, Communication
20:35 How Can We As An Industry Support the Parts Department and Fixed Ops Better?
24:30 Where Does Kaylee See or Hope to See The Parts Industry Being In 5 Years?
25:44 Where Can You Find Kaylee Felio Online?
26:15 Lightning Round Questions with Kaylee Felio
#FactsNotFeelings #GoToPartsGirl #MovingAutomotiveForward #BZConsultants #KayleeFelio #PartsEdge #BZConsultantsGroup #FactsNotFeelingsFriday #Parts #Service #FixedOps #ConnectedRetail #CrossTrain #Communication #MaximizeProfits #LeadWithEmpathy #CustomerExperience #Subway #Confidence #BeKind #CustomerExperience #Consultant #Podcast #Automotive #CarConsultant #AutomotiveConsultant #CartTalk #CarDealership #WomenInAutomotive #WomenInBusiness #AutomotiveMarketing
38 min