Keeping Customers Happy at Hearth and Hill MP TV with Matt Plapp

For this week’s MP TV episode, Matt and Brooks Kirchheimer of Hearth and Hill sit down and take a closer look at how he keeps their customers happy. So sit down next your own hearth and settle in to learn more about:
🔥 Building trust with your customers
🔥 Why you need to be FIRST to call a customer back
🔥 Keeping your restaurant top of mind in a tourist town
🔥 Why it’s important to focus on the big picture
🔥 Taking advantage of local talent
🔥 Booking events the RIGHT way