19 min

18. Leading During the Coronavirus Crisis C-Suite Intelligence

    • Management

The coronavirus pandemic is challenging leaders at unprecedented levels. Executives are facing the complexity of severe business impact and employee health concerns while they and many employees work from home. But many leaders haven’t led during a crisis, says Stephen Miles; they react poorly, amplify stress, and ignore critical information and advice. Miles provides tools for leading powerfully during this crisis, including how to make decisions, communicate, and engage employees with empathy.

The coronavirus pandemic is challenging leaders at unprecedented levels. Executives are facing the complexity of severe business impact and employee health concerns while they and many employees work from home. But many leaders haven’t led during a crisis, says Stephen Miles; they react poorly, amplify stress, and ignore critical information and advice. Miles provides tools for leading powerfully during this crisis, including how to make decisions, communicate, and engage employees with empathy.

19 min