Lean Coffee Talk (formerly known as Lean Whiskey)

Formerly known as ”Lean Whiskey.” Mark Graban and Jamie Flinchbaugh share more than just their MIT degrees: they’re authors, speakers, and trusted voices in the Lean community... plus they’re both serious about their coffee. Each episode offers insightful discussions on essential topics like operational excellence, leadership effectiveness, organizational culture, problem-solving strategies, innovation, and building a thriving Lean culture. Whether you’re an experienced executive, an ambitious manager, or someone passionate about elevating organizational performance, Lean Coffee Talk provides practical wisdom you can apply directly to your workplace. They bring expertise without the complexity – because Lean doesn’t have to be rocket science. Their takes are bold and their insights are fresh. welcome to Lean Coffee Talk... Where Lean wisdom is brewed and served. Mark Graban: http://markgraban.com/ Jamie Flinchbaugh: https://jflinch.com/ Podcast home: https://leancoffeetalk.com/ Note: The first 50 episodes were done under the theme and name of ”Lean Whiskey”

  1. MAY 15

    NUMMI: GM Wrote It Down in 1987. They Still Didn't Get It.

    Mark Graban and Jamie Flinchbaugh sit down with single-origin coffees and a 1987 GM Confidential report Mark pulled from the Don Ephlin papers at Wayne State's Reuther Library. The document, "NUMMI Management Practices: Executive Summary," lays out five management strategies behind the joint venture's success and the line that ties them together: "The key to NUMMI's success is not its tools or techniques, but the management philosophy that gives meaning to them." So why couldn't GM replicate it? Episode page with links and more Before NUMMI, the conversation runs through: Jamie's report from a Lehigh symposium on AI in supply chain (Penske, NFI, Crayola, Sharp Services) and judging Lehigh's entrepreneurial pitch competition Mark's two-week run at the LEI Lean Summit in Houston and Shingo Connect in San Diego, plus a regional FIRST robotics competition AI in continuous improvement, including Mark's Socratic Lean coach (free 48-hour trial) Single-origin coffee: Jamie's Peru from Huabal / San Pablo, Mark's Burundi Cankuzo Province bourbon-variety bean from Elliott Coffee in Dayton, KY (sourced via JNP Coffee), and the power dynamics the fair-trade label doesn't fix A Lean Whiskey detour on the rumored Sazerac, Brown-Forman, and Pernod Ricard moves, the bullwhip effect rippling back to a shuttered Kentucky barrel mill, and the cautionary tale of Stroh's (now back, brewed at Brew Detroit) The main segment works through the NUMMI report's five management strategies, why GM tried to redistribute the original "NUMMI commandos" one at a time, why Toyota deliberately avoided hiring auto-industry people for Georgetown, what NUMMI didn't solve (product design, activist investors, the UAW's missed opening), and where Bob Lutz's Car Guys vs. Bean Counters fits in. Mark also notes the Toyota Way 2001 document still isn't freely available online. Some lessons you have to go find. To close: Big Mistakes (Dan Levy, Netflix), and, prompted by the Artemis II launch, the case for Apollo 13 and Hidden Figures as the best of the genre. Resources mentioned: NUMMI Management Practices: Executive Summary, January 1987 (Don Ephlin papers, Walter P. Reuther Library, Wayne State University) Bob Lutz, Car Guys vs. Bean Counters Sweet Maria's green coffee Elliott Coffee, Dayton, KY / JNP Coffee Brew Detroit (Stroh's) Big Mistakes (Netflix) Mark's Socratic Lean coach (48-hour free trial) Jamie's newsletter (Apollo 13 / strategic problem-solving in flight)

    1h 31m
  2. 09/26/2025

    From Miss Piggy to Spinal Tap, and Will Starbucks Discover Customer Value?

    In Season 2, Episode 5, Mark Graban and Jamie Flinchbaugh are going back in time (apologies to Huey Lewis and the News) to the 1990s and examining companies that were iconic then and trying to find new ground today. But we start with coffee mugs - our most vintage mugs. A coffee mug can make coffee better, or ruin it, or bring back memories. The vessel may not be more important than what’s in it, but it’s up there. And this is our first, but perhaps not our last, Miss Piggy reference.  Episode page with video and more Before we delve into AOL finally ending its dial-up service, we take a deep dive into Starbucks’ new CEO and his efforts to revive the brand. Both the substance and the approach to decision-making matter here. On the approach, making too many decisions at the top can undermine those you’re asking to make their decisions, but the right decisions in the right way can break things loose or shift your culture.  However, this also raises the question of what Starbucks customers value and how to consistently deliver that value. There are many systematic barriers put in the way of baristas trying to deliver value. Will Starbucks and its CEO remove those barriers and find value? We will see (or at least their customers will).  We wrap up sharing our experiences with jazz flutist Frank Wess and the new movie "Spinal Tap II."  Links From the Show: MiiR carafe  - via Amazon WSJ on Starbucks' efforts to reestablish its customer value  And their efforts to get baristas to smile  AOL shuts down dial-up The Machine That Changed The World MACI   Improvement Nerds Podcast with Mark Jazz artist Frank Wess on Spotify Spinal Tap II: The End Continues   Podcast feed at LeanCoffeeTalk.com or jflinch.com/leancoffeetalk Please review us and follow! Please review us and follow or subscribe on your favorite podcast platform!

    1h 33m
  3. 08/12/2025

    Daily Coffee and Productivity Routines, Crossover Event with the Just-in-Time Cafe

    In Episode 4 (Season 2), Mark Graban and Jamie Flinchbaugh are joined by the hosts of the Just-in-Time Cafe podcast, Elisabeth Swan and Tracy O’Rourke. This is the second joint episode, the first being episode 45 of Lean Whiskey. In part, we celebrate the launch of Tracy and Elisabeth’s new book, the 2nd edition of "The Problem-Solver’s Toolkit," which we discuss on the show.  We talk quite a bit about our respective daily routines, beginning with how coffee fits into our day. This includes peaceful time, walk time, time with family, and time for health. Coffee fits in many different ways. And once again, Jamie sounds like Paul Giamatti in the movie Sideways in his avoidance of Starbucks. We also share our personal routines that help us stay focused and productive. There are different flavors and tools, but there are definitely some common themes across the group that prioritize our calendars and our to-do priorities over our email inbox.  Episode page with video and more In a meta discussion about podcasts during a podcast, we talk about the trend towards longer podcasts and video podcasts, as the NY Times covered. It is only a coincidence that this episode went a bit longer as well. We explore this trend, why it exists despite some contrary trends, and how we prefer consuming podcasts as well. We finish as always with our cultural shares, ranging from Charlie Brown to Brad Pitt.

    1h 40m
  4. 05/23/2025

    What do Crayola, the NFL, MIT, the Pope, and Red Eyes all have in common?

    In Season 2, Episode 3, Mark Graban and Jamie Flinchbaugh both share specific episodes of their other podcasts. Jamie shares his People Solve Problems episode featuring Crayola CEO Pete Ruggiero, and Mark shares a repeat guest for My Favorite Mistake with NFL Players Association Dr. Thom Mayer to talk about the experiment of new kickoff formats and the impact (pun intended) on concussions. We then share our coffees, with the caffeine-laden Red Eye being the drink of choice, including Detroit Lions head coach Dan Campbell’s extreme coffee order.  EPISODE PAGE They then jump into lean coffee discussion format covering a wide range of topics. We discuss why Americans aren’t filling the half-million manufacturing jobs already available, two new lean books on problem solving and hoshin kanri, and why it may be ok for it only to take 2 days to select Pope Leo XIV but five rounds of interviews to hire a remote worker (picking up on a popular meme).  The discussion then turns to the MIT Sloan School of Management Work / 25 online conference, beginning with a bit of a rant about a poorly run event that wraps up in lessons of how to respond to customers when you do make mistakes. Then two speaker topics were explored from the conference, including Sharon Parker’s SMART model for how to prevent burnout in your employees, and then moving to Lynda Gratton’s presentation on the value of mastery in your career.  The final segment of cultural shares includes two items to watch, featuring Paul Rudd and Tim Robinson in Friendship (in theaters now) and National Geographic’s Endurance about Sir Ernest Shackleton's journey on Disney Plus. We hope you enjoy the listen! Links From the Show: Jamie’s podcast with Crayola CEO Pete Ruggiero Mark’s podcast with NFL Player Association’s Dr. Thom Mayer Dan Campbell’s coffee order NPR on manufacturing job openings The Problem Solver’s Toolkit 2nd Edition Managing on Purpose: Using hoshin kanri to develop strategy, align teams, grow leaders, and innovate your enterprise Jamie’s Short on the difficulties in deciding between two options   Jamie on YouTube about leveraging your superpower Mark’s Cultural Shares: SNL Roundball Rock sketch Netflix: I Think You Should Leave Netflix: Detroiters “Friendship” movie trailer Podcast feed at LeanCoffeeTalk.com or jflinch.com/leancoffeetalk Please review us and follow!

    1h 30m
  5. 05/02/2025

    Australia, New Coke, Boeing, and the Future of Manufacturing in America

    In Season 2, Episode 2, Mark Graban and Jamie Flinchbaugh begin with Mark sharing about his Australia and New Zealand workshop tour with the Association for Manufacturing Excellence. Even koalas find their way into the conversation. Episode page with videos and more We then shift to our coffee selection of the day - pour overs. This old school method has found a resurgence not for being inexpensive but for giving you more control over the extraction process making it the best method for the best coffees. Jamie explains and demonstrates the process with enough details to get you going.  We then get to our main topics, beginning with some interesting statistics. 80% of Americans believe we’d be better off with more people working in manufacturing, but 25% of them believe that they would be better off if they worked in manufacturing. Whether skilled trades or engineers, we discuss why jobs in manufacturing are still getting a bad wrap. Continuing with manufacturing, we discuss the possible defunding and impact of the Manufacturing Extension Partnerships, a nationwide network of support centers for small- and medium-sized manufacturing businesses, which gets a significant amount of their funding from the National Institute of Standards and Technology.  Boeing is announcing a new, or refreshed, culture in an effort to turn the company around from a seemingly never-ending parade of crisis issues over several years. Are declarations of values enough? Do they need to be better defined? How do you back them up? We discuss all of this, including a mention of Jamie’s video course on culture change. While discussing blue chip names, this is the 40th anniversary of New Coke, an introduction that was likely never needed. Was it a mistake, and how do you recover when the product and the brand is this iconic? We do not include a taste test of New Coke or Coke Classic. Links From the Show: Reflections from Mark’s world tour  Pour over methods explained by coffee expert James Hoffman  The Chemex and V60, two popular pour over options  Manufacturing Extension Partnerships and their role supporting small manufacturers, their potential defunding written about by IndustryWeek, Manufacturing Dive, and an Op-Ed by the Urban Manufacturing Alliance  Being is resetting their culture  Jamie’s Learning Lab course on shaping culture  40 Years Ago, New Coke was introduced, and Mark’s take on the mistake Watch The Americas with Tom Hanks and Sea Lions of the Galapagos Podcast feed at LeanCoffeeTalk.com or jflinch.com/leancoffeetalk Please review us and follow! Please review us and follow or subscribe on your favorite podcast platform!

    1h 26m

Shows with Subscription Benefits

EARLY ACCESS - LEAN BLOG

Listen to episodes before public release

$2.99/mo or $24.99/yr after trial

Ratings & Reviews

4.9
out of 5
9 Ratings

About

Formerly known as ”Lean Whiskey.” Mark Graban and Jamie Flinchbaugh share more than just their MIT degrees: they’re authors, speakers, and trusted voices in the Lean community... plus they’re both serious about their coffee. Each episode offers insightful discussions on essential topics like operational excellence, leadership effectiveness, organizational culture, problem-solving strategies, innovation, and building a thriving Lean culture. Whether you’re an experienced executive, an ambitious manager, or someone passionate about elevating organizational performance, Lean Coffee Talk provides practical wisdom you can apply directly to your workplace. They bring expertise without the complexity – because Lean doesn’t have to be rocket science. Their takes are bold and their insights are fresh. welcome to Lean Coffee Talk... Where Lean wisdom is brewed and served. Mark Graban: http://markgraban.com/ Jamie Flinchbaugh: https://jflinch.com/ Podcast home: https://leancoffeetalk.com/ Note: The first 50 episodes were done under the theme and name of ”Lean Whiskey”

More From Mark Graban Podcasts

You Might Also Like