Live from the Lanes Greater Rockford Auto Auction

In this month’s episode of Live from the Lanes we are talking about education and training with Penny Wanna and Ana WilliamsIN THIS EPISODE WE DISCUSS:- Education and training programs available in the industry- Topics that are covered in these programs- The impact that these programs have on the industry- How the programs continue to change and adapt to the industries needs- Upcoming classes and seminars that are available& much more.NEW EPISODES EVERY MONTH!Listen on Apple Podcasts, Spo...

In this month’s episode of Live from the Lanes we are talking about auctioneering with Josh Hickey and Matt Hart.IN THIS EPISODE WE DISCUSS:- What drove them to become an auctioneer - Training & practice that goes into being an auctioneer- Challenges they have faced in their career- Advice for those starting out in their career- The best part about being an auctioneer& much more.NEW EPISODES EVERY MONTH!Listen on Apple Podcasts, Spotify, Google Podcasts, and Amazon PodcastsClick ...

In this month’s episode of Live from the Lanes we are talking with Chad Anderson and Ryan Clark from the Greater Rockford Auto Auction about leadership and running a business.IN THIS EPISODE WE DISCUSS:- Setting expectations for your team - The difficult parts about running a business- Overcoming challenges personally and as a team- Advice for new leaders and managers& much more.NEW EPISODES EVERY MONTH!Listen on Apple Podcasts, Spotify, Google Podcasts, and Amazon PodcastsClick here...

In this month’s episode of Live from the Lanes we are talking with Jackie Malik from Credit Acceptance/ VRS and Dave Blake from McConkey Auction Group (DAA Seattle) about careers in the auto industry. IN THIS EPISODE WE DISCUSS: Why they started working in the auto industryThe biggest surprise they had when starting in the industry Challenges they have faced in their career Valuable lessons they have learned over the years Advice they would give to those starting outT...

In this month’s episode of Live from the Lanes we are talking with Kevin Stallings from Greenville Auto Auction and Keeley Capriola from Greater Rockford Auto Auction about customer service .IN THIS EPISODE WE DISCUSS: - What good customer service looks like- Important skills necessary for good customer service- How to ensure your team delivers good customer service-How your work environment can impact your customer service-Providing good customer service to online customers-& ...

In this month's episode of Live from the Lanes we are talking with Brigette Shepler from Akron Auto Auction and Tom Krauel from the Greater Rockford Auto Auction about technology in the auction industry. Bridgette and Tom both have years of experience in sales and offer valuable insight on how to effectively use technology while maintaining high quality customer service and relationships with customers. IN THIS EPISODE WE DISCUSS: - How technology has changed over the years- Ways to...