Magic Kingdom - Everyone Walks The Talk Ch. 5 Winning Is My Religion

This is one of my favorite chapters. We are going to discuss what aggressive friendliness is and how to do it. What is our value to a customer- Terrible-indifferent-created value? We will catch the President of the company Walking the Talk exhibiting great leadership by doing what she asks and not be too good to give herself a pass. Let's find the cultures at our business which add value and stop the culture which takes it away. We will figure out what pixie dust is and if it is real.