Meridian Point Agile Meridian

In this insightful podcast episode, host Kumar Dattatreyan interviews Tiffany Robinson, a seasoned professional with over 25 years of experience in the medical claims industry. Tiffany shares her inspiring story of how she stumbled into the world of revenue cycle management (RCM) at the young age of 17 as a pregnant teen in Brooklyn, New York, and turned it into a thriving career.

Throughout the episode, Tiffany discusses the intricacies of RCM, its evolution with the advent of electronic medical records, and the challenges and opportunities presented by emerging technologies like AI. She also shares her passion for mentoring and coaching the next generation of healthcare professionals through her company, Beyond RCM. Tiffany's entrepreneurial spirit shines through as she discusses her experiences navigating disruptions like the COVID-19 pandemic and her drive to create innovative solutions in the healthcare industry.

Her message is one of perseverance, continuous learning, and the importance of believing in oneself. Whether you're a healthcare professional looking to break into the field of RCM or an entrepreneur seeking inspiration, this episode is a must-listen. Join us as we delve into Tiffany Robinson's remarkable journey and the valuable insights she has to offer.

In this insightful interview, Matthew McCarthy, founder and president of Questful, shares his groundbreaking research on the profound impact of trauma on our ability to achieve goals.

Drawing from his diverse experience in business consulting and personal coaching, Matthew explains how various types of trauma, including PTSD, developmental trauma, generational trauma, and cultural trauma, can create physiological and mental barriers that hinder progress.

He delves into his own journey of self-discovery and offers practical techniques for coping with stress and creating space for personal growth. Matthew also explores how trauma can manifest in corporate entities and discusses the importance of purpose, community, and a sense of awe in achieving fulfillment. Tune in to learn more about his upcoming coaching program, online course, and book, and take advantage of the free assessment he offers to help identify if trauma may be holding you back from reaching your full potential.

In this episode, we sit down with Kimberly Gawne, the visionary founder of Star Students, to discuss the transformative power of personalized homeschooling. Kimberly shares her insights on the advantages of tailored learning experiences, strategies for successful homeschooling, and how to foster essential life skills in children.

We also delve into the impact of COVID-19 on the homeschooling movement and how Star Students empowers families to take control of their children's education.

Whether you're a parent exploring alternative education options or an educator seeking innovative approaches, this episode offers valuable insights and practical advice for revolutionizing your child's learning journey.

In this episode of the XSCALE series, Agile experts @Kumar Dattatreyan and @Glenn Marshall dive into the differences between traditional cost accounting and the newer concept of throughput accounting. Using real-world examples from Kumar's experience at @Agile Meridian, they explore how focusing solely on cutting costs can actually harm overall business throughput and revenue. The discussion covers:

- Definitions of cost accounting vs throughput accounting

- How a cost-cutting approach impacted Agile Meridian's social media strategy

- Applying Eliyahu Goldratt's theory of constraints and "Pirate Metrics" to identify bottlenecks

- The pitfalls of departmental rewards vs optimizing the entire system

- Why a mindset shift is needed to implement throughput accounting While not yet widely adopted, the speakers argue that throughput accounting, used in tandem with cost accounting, provides powerful insights to increase business efficiency, profitability, and customer satisfaction.

This informative discussion will get you thinking about moving beyond cost-cutting to improve agility and performance in your organization.

#ThroughputAccounting #CostAccounting #BusinessAgility #XSCALE #AgileBusinessStrategy #PirateMetrics #TheoryOfConstraints #BottleneckAnalysis #SystemsThinking #RevenueGrowth

Erika Lens, co-founder of Kinetic Change, and Martin West, creator of JANERS, join host Kumar to discuss their upcoming Agility 4Q workshop. In this episode, they explore the current state of agile, the challenges faced by the community, and the need for a more coherent approach to adaptive software development.

Erika and Martin share their decades of experience in the agile space and their insights on the importance of leadership, systems thinking, and experimentation in driving organizational change. They also introduce JANERS, an AI-informed facilitation platform designed to enhance the workshop experience and foster participant collaboration. Listen in as they share their vision for the future of agile and the exciting possibilities that lie ahead.

In this insightful episode, Kumar Dattatreyan sits down with Maureen Desmond, a certified grief coach and consultant who specializes in helping individuals and businesses navigate through significant change and loss. Drawing from her personal experiences with tragic losses and her own cancer journey, Maureen shares her expertise on how to compassionately support employees during difficult times.

Throughout the conversation, Maureen emphasizes the importance of having a plan in place for when employees face personal losses, much like a fire drill. She provides practical advice on how managers and leaders can respond empathetically, such as acknowledging the person's presence, validating their feelings, and offering genuine support.

Maureen and Kumar also discuss the complexities of grief, noting that it extends beyond just death and can encompass various forms of loss, including job loss, financial loss, and even the loss of a company's culture. They explore how the shift towards remote work has impacted the way we connect with our colleagues and the potential for increased feelings of loneliness and isolation.

This episode is a must-listen for anyone looking to cultivate a more compassionate and supportive workplace culture. Maureen's insights and practical tips will help leaders and employees alike navigate the challenges of change and loss with greater understanding and empathy.