1,351 episodes

No Vacancy is home to the hospitality industry’s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

No Vacancy Live‪!‬ NoVacancyNews

    • Business
    • 4.8 • 107 Ratings

No Vacancy is home to the hospitality industry’s top podcasts. We speak to the CEOs, influencers and leaders to go behind the scenes of the hotel and travel business.

    888: Coury Holding Launches Divison Heightening Property Hotel Guest Experience

    888: Coury Holding Launches Divison Heightening Property Hotel Guest Experience

    Today we delve into the latest developments at Coury Holdings and their exciting new ventures. Paul Coury  special guest shares insights on their innovative approach to hospitality and strategic growth.
    Key Points Covered:
    •    Overview of Coury Holdings:
    o    Coury Holdings’ history and evolution over 38 years.
    o    Transition from developer and asset manager to hotel consulting and development.
    o    Success story: First hotel developed in the late 90s, still owned today.
    •    Launch of Concert Hospitality:
    o    Formation of Concert Hospitality as an extension of Coury Holdings.
    o    Focus on maintaining the company’s core principles of lifestyle and boutique hospitality.
    o    Collaboration with Newcrest Image to meet client needs and expand into new markets.
    •    Strategic Partnerships and Growth:
    o    Strategic relationship with Newcrest Image to grow the platform.
    o    Co-acquisitions and pipeline of new hotels.
    o    Goals for enhancing guest experiences and strategic expansion.
    •    Philosophy Behind Concert Hospitality:
    o    Emphasis on creating personal connections with guests.
    o    Utilizing new philosophies to connect with customers in traditional hotel settings.
    o    The role of staff as "experience curators" to enhance guest satisfaction.
    •    Future Plans and Initiatives:
    o    Introduction of the Concert brand, emphasizing harmony and collaboration.
    o    Focus on music as a fundamental element in all properties.
    o    Developing community gathering spaces within hotels.
    •    Operational Strategies:
    o    Unique approaches to hotel management, cost control, and guest engagement.
    o    Implementing bonus programs for staff to encourage engagement and service excellence.
    o    Creating memorable guest experiences to drive loyalty and repeat business.
    •    Exciting New Ventures:
    o    Expansion of the Vin hotel collection.
    o    Launch of Society Wine and Coury-crafted bourbon.
    o    Upcoming new hotels and innovative projects in the pipeline.
    Listen in to discover how Coury Holdings is redefining hospitality and creating unforgettable guest experiences.
    Visit novacanynews.com!

    • 29 min
    886: Discover the Evolution of Virgin Hotels Las Vegas with President Cliff Atkinson

    886: Discover the Evolution of Virgin Hotels Las Vegas with President Cliff Atkinson

    Join Glenn as he takes you on an exciting tour of the Virgin Hotel Las Vegas with special guest Cliff Atkinson, the President of Virgin Hotel Las Vegas. 
    In this episode, you will explore the remarkable changes and improvements made to the property. Walk along with Glenn and Cliff to learn about:
    • The integration of various elements to create a cohesive and vibrant resort experience.
    • The reimagined center bar, which serves as the property's energy hub.
    • The unique offerings at Nobu, one o
    f the best restaurants in Las Vegas. 
    • The strategic shift in managing the casino for a better guest experience. 
    • The introduction of the modern burlesque show "Lady Like" at 24 Oxford.
    • The development of a beach club environment with Kassi Beach House and the new Kassi Beach resort pool.
    • The reworked collaboration with Hilton and Virgin to enhance the property's success. 
    • The future plans for a sports book that integrates food and beverage for a unique experience. Cliff shares his insights on transforming the property into a unified and integrated, guest-centric destination while maintaining the spirit of Las Vegas. Tune in to hear about the exciting future of Virgin Hotel Las Vegas and the lessons learned from their journey. 

    • 27 min
    885: Crafting a World-Class Casino Resort: Design and Comfort For Profitability

    885: Crafting a World-Class Casino Resort: Design and Comfort For Profitability

    Join us as we dive into the world of casino resort design with two industry experts!
    Discover Winstar, an incredible casino resort project in Thackerville, Oklahoma, led by the Chickasaw Nation and designed by HBG.
    We interview Rob Juergan, Principal and Architectural Designer at HBG Design and Ray Mabry, Principal and Dallas Office Leader
    Project Highlights:
    • 6,500-seat performance venue: Lucas Oil Live
    • 304-room hotel
    • Cascades: A large outdoor pool area
    • World-class music venue hosting rock and country performances
    • Nominated for Casino of the Year Theater by the Academy of Country Music
     
    Market Positioning: 
    • Attracting a large audience from the rapidly growing Dallas-Fort Worth area. Design and Amenities: 
    • Multi-purpose performance venue for concerts, banquets, meetings, boxing, and MMA events.
    • VIP area with a private lounge, full bar, and kitchen. Success Factors:
    • Strategic location and high-quality amenities driving the resort’s success. Design Inspiration:
    • Earthy tones and natural elements inspired by the Red River region.
    • Organic shapes and curvilinear forms for a natural feel. Interior
    Design: 
    • Warm and woodsy room design with deep rust orange accents.
    • Practical elements for guest comfort. Building Shape and Form: 
    • V-shaped building maximizing views and creating an embracing feel.
    • Wind block design for enhanced guest comfort.
    Pool Area Design:
    • Three distinct tiers and multiple pools for different experiences. 
    • Great food and beverage options with natural ventilation.
    • Community hub bar area with a sundial-like roof. Tune in to hear more about this amazing project and the design process behind it! 

    • 39 min
    FNA 143: Amy-ing for a Good Show

    FNA 143: Amy-ing for a Good Show

    Glenn and Craig welcome back Amy Montgomery for her yearly appearance. Grab a drink and have a lugh along with us!

    • 58 min
    884: From Ritz-Carlton to Fifth Avenue: Elizabeth Mullins' Journey in Luxury Hospitality

    884: From Ritz-Carlton to Fifth Avenue: Elizabeth Mullins' Journey in Luxury Hospitality

    Elizabeth Mullins is COO of Flâneur Hospitality is a seasoned hotelier with a passion for luxury hospitality. She shares her journey from the Ritz-Carlton to leading a new boutique hotel in NYC. Discover what sets her hotel apart and her unique approach to creating unforgettable guest experiences at the Fifth Avenue Hotel.
    • Dive into the world of luxury hospitality with Elizabeth as she talks about her journey from the Ritz-Carlton to running a new boutique hotel in NYC. 🏨✨
    • 🌟 Discover what it takes to stand out in the competitive NYC hotel scene with Elizabeth's insights and experiences. 🗽
    • 🛎️ Join us as Elizabeth shares her secrets to creating unforgettable guest experiences at her new boutique hotel in the heart of NYC. 🎩
    • 🏙️ Learn how Elizabeth blends modern luxury with personal touches to redefine hospitality in New York City. 🌟
    • 🎧 Listen to Elizabeth discuss her career from the Ritz-Carlton to leading a new boutique hotel in NYC. Hear about the challenges and rewards of luxury hospitality. 🌆

    • 33 min
    883: Maxing Out Your Workout

    883: Maxing Out Your Workout

    Nezar Akeel is Founder & CEO of MAXPRO Fitness and shares insights around the importance of in-room workout options for travelers. It's so easy, even i coiuld do it! Plus, MAXPRO has partnered with Shaquille O'Neill too so this is legit.

    • 35 min

Customer Reviews

4.8 out of 5
107 Ratings

107 Ratings

Dan R - Host ,

No Vacancy Live: The Ultimate Hospitality Industry Podcast

No Vacancy Live" with Glenn Haussmann is an engaging podcast that covers everything hospitality-related. With a mix of expert guests, informative discussions, and entertaining format, it's a must-listen for anyone in the industry. Host Glenn Haussmann's experience and friendly hosting style, coupled with the high production quality, make this podcast a valuable resource for hoteliers, restaurateurs, and travel industry professionals alike.

anamry ,

Right on the Money!

I’ve had a great career in the Hospitality business for 22 years…these guys share relevant industry info, relevant relationships & guests, relevant perspectives & great energy!! Thanks guys🙏🏽

obacker19 ,

Entertaining, insightful and actionable! 🔥

Whether you’re well established as a hospitality innovator, or just getting started as a catalyst for change within your organization - this is a must-listen podcast for you! Glenn does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a thriving hospitality business, and life you can be proud of - from leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

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