Offer Accepted

Ashby

Welcome to Offer Accepted, the podcast that elevates your recruiting game. Your host, Shannon Ogborn, interviews top Talent Acquisition Leaders, uncovering their secrets to building and leading successful recruiting teams. Gain valuable insights and actionable advice, from analyzing cutting-edge metrics to claiming your seat at the table. 

  1. Turning Internal Mobility Into a Durable Capability with Angie Peterson, Coursera

    JAN 27

    Turning Internal Mobility Into a Durable Capability with Angie Peterson, Coursera

    Clarity is the foundation of any effective internal mobility program. Angie Peterson, Talent Operations & Programs Manager at Coursera, joins Shannon to break down how her team turned employee feedback into a durable system for internal career growth. After survey data showed employees didn’t understand how to move internally, Angie partnered with L&D to diagnose the real blockers, conduct listening circles, and reframe internal mobility as a company-wide operating model. She walks through how Coursera moved from one-off efforts to a shared language, accessible tools, and a structure that centers employee agency. Because of this, a scalable system was made that gives people confidence to navigate their careers, and gives the business better retention and planning. Key takeaways: Clarity changes behavior: Most internal mobility issues are due to confusion, not lack of opportunity.Start with shared language: Defining terms company-wide is a low-lift, high-impact first step.Use what you have: Coursera kept 70% of its existing materials but packaged them better.Make internal hiring feel human: Candidate experience doesn’t end after someone joins the company, it only starts there.Timestamps:  (00:00) Introduction (00:43) Meet Angie Peterson (02:13) Why internal mobility is often underutilized (03:53) What Coursera learned from its employee engagement survey (06:52) How listening circles revealed the real blockers (10:28) Why internal mobility is an operating model, not a perk (13:42) What Coursera kept, repackaged, and rebuilt from their existing program (15:18) Launching the internal mobility hub and resources (17:50) The unexpected value of a career chatbot (19:58) Addressing mentorship without building a full program (21:16) How Coursera enabled hiring managers and recruiters (24:28) Measuring early signals of program impact (28:01) Making internal mobility a durable business system (30:13) Where to connect with Angie

    32 min
  2. Making Interviews an Accurate Job Preview with Tianna Johnson, People Culture Talent

    JAN 13

    Making Interviews an Accurate Job Preview with Tianna Johnson, People Culture Talent

    Many teams want a better candidate experience, yet few build one that reflects the real work and the real product behind it. Tianna Johnson, founder of People Culture Talent and former talent leader at Notion, Lyft, and GitHub, joins Shannon to share how product-infused hiring creates clarity, excitement, and trust for every candidate. She explains how she introduced product touchpoints at each company, from Notion-built takeaways to real-world Lyft problem-solving to GitHub challenges that sparked early community buzz. She walks through the results she has seen across teams, including more substantial alignment, deeper conversations in the final stages, higher acceptance rates, and long-term retention for new hires who know the work they are joining. Key takeaways: Define your north star: Clear guidance on what you want to be known for shapes every hiring decision and keeps teams aligned.Solving real work problems in interviews: Problem-based prompts drawn from actual product challenges reveal creativity, judgment, and long-term fit.Create advocates through experience: Even rejected candidates can become supporters when the process feels human, transparent, and connected to the product.Timestamps:  (00:00) Introduction (00:43) Meet Tianna Johnson (02:38) Why product touch points matter in hiring (03:57) Defining your north star for talent decisions (05:00) Mapping the candidate journey for product moments (06:14) How Notion used product-led takeaways (06:26) How GitHub created a challenge to spark interest (10:40) How Lyft built interviews around real product problems (13:52) Turning unsolved challenges into strong conversations (16:04) How product-infused hiring shaped brand advocacy (18:11) How deeper final-stage dialogue improved acceptance (20:34) Why interviewer energy influences candidate trust (21:15) The candidate questions that reveal authentic culture (22:06) Where to connect with Tianna

    23 min
  3. Scaling Values Interviews with Maggie Landers, Harvey

    12/02/2025

    Scaling Values Interviews with Maggie Landers, Harvey

    How do you keep hiring quality high while the company scales globally at speed?  In this episode, Shannon sits down with Maggie Landers, VP Talent at Harvey, to walk through the values interview program that keeps a fast-growing AI company aligned. Maggie shares how Harvey turned three simple values, simplicity, decisiveness, and “Job’s Not Finished”, into a global, standardized interview that any people manager can run without adding friction to the process.  Discover how her team leveraged tools like ChatGPT and Ashby to accelerate the design of interview questions, scoring rubrics, and enablement from months to mere weeks. Crucially, this efficiency was achieved while prioritizing human judgment, active listening, and an excellent candidate experience. Whether your team is hiring dozens or hundreds of roles, this conversation will help you simplify your values work, prove its impact, and scale it across regions and functions. Key takeaways: Simple values guide hiring: Focusing interviews on a few clear values improves cultural alignment without adding complexity.Train managers as interviewers: Empowering all people managers to conduct values interviews ensures culture ownership and scalable hiring across all teams and regions.Iterative Improvement: Ship, Learn, Refine. Treat values interviews as an evolving product. Quickly update interview questions and rubrics using AI, informed by focused group feedback.Timestamps:  (00:00) Introduction (00:24) Meet Maggie Landers (02:08) Why Harvey scaled values interviews for quality (04:39) Turning three simple values into a global hiring lens (07:47) Building scoring rubrics that interviewers actually use (10:29) Designing a low-risk pilot for values interviews (13:33) Getting exec and board support for experimentation (17:35) Standardization, simplicity, and training people leaders at scale (22:59) Using AI to maintain values programs without burning out (27:10) Why great interviewers are listeners, not checkbox operators (30:00) Where to connect with Maggie

    31 min
  4. Embedding Cultural Awareness to Strengthen Global Hiring Alexandre Corbin, Tabby

    11/18/2025

    Embedding Cultural Awareness to Strengthen Global Hiring Alexandre Corbin, Tabby

    Cultural context can make or break your ability to close top talent across regions. Alexandre Corbin, Head of Talent Acquisition at Tabby, joins Shannon Ogborn to share how his team adapted recruiting strategies to local norms while scaling one of the Middle East’s fastest-growing fintech companies. From launching operations in Egypt to navigating hiring compliance in Saudi Arabia, he explains what changes when you hire with cultural awareness. Alexandre shares how hiring local recruiters, shifting communication styles, and focusing on face-to-face interaction improved pass-through rates and candidate experience in high-volume markets. By combining context-aware data with empathy, his team rebuilt trust and engagement across three regions. Key takeaways: Local context changes candidate behavior: Small missteps can derail high-volume hiring in new regionsTrust begins with proximity: In-person recruiting shifts perceptions faster than online touchpointsData reveals gaps, not reasons: You need cultural fluency to understand what metrics missTimestamps:  (00:00) Introduction (00:33) Meet Alexandre Corbin (01:46) How culture shapes every part of hiring (04:12) Why Tabby hired local recruiters early (07:58) Understanding employer reputation in the market (08:53) Rebuilding trust and employer brand in new markets (11:27) What changes and what stays the same (13:47) Adapting interviews for cultural expectations (16:44) Using cNPS scores to shape strategy (19:58) What funnel data reveals about cultural mismatch (22:56) The results of changing the candidate journey

    27 min
  5. Turning Opposition into Buy-In for Early Career Talent with Corey Twitty, Zillow, ex-Netflix

    11/04/2025

    Turning Opposition into Buy-In for Early Career Talent with Corey Twitty, Zillow, ex-Netflix

    Bringing in early career talent is more than a pipeline play; it’s a catalyst for business transformation. Corey Twitty, now at Zillow, joins Shannon Ogborn to unpack how he built Netflix’s first emerging talent program from the ground up. He explains how to challenge deep-rooted hiring habits, build trust with skeptics, and design programs that align with culture and business needs. Corey also shares what makes these programs durable: a clear purpose, flexibility in execution, and a feedback loop that enables daily improvement. Whether you’re building from scratch or refining what exists, Corey’s approach will reshape how you think about early talent. Key takeaways: Strong programs start with empathy: Sit with stakeholders before designing solutions. Learn what the business truly needs.Early career hiring impacts engineering efficiency: Pairing senior staff with interns freed up senior time and sparked new ideas.Hiring culture changes through ownership: Teams won’t adopt new approaches unless they help shape them.Timestamps:  (00:00) Introduction (00:46) Meet Corey Twitty (02:07) Why early career hiring matters more than ever (03:18) How early talent supports long-term succession planning (04:57) Changing Netflix’s culture around early career (06:39) Gaining buy-in through co-design and debate (08:49) Tactical steps for launching a program from scratch (11:35) What strong opinions loosely held look like in action (13:32) Advocating for resources during hiring freezes (16:34) Interns vs. new grads: Where to start (19:48) Tracking results and impact over time (23:35) Building a 3-part early talent strategy (26:29) Where to connect with Corey

    28 min
  6. Evolving the Recruiting Coordinator Role from Scheduling to Strategy with Dan Seifert, Marqeta

    10/21/2025

    Evolving the Recruiting Coordinator Role from Scheduling to Strategy with Dan Seifert, Marqeta

    The candidate experience coordinator role is changing fast, and innovative teams are evolving it before it becomes obsolete. Dan Seifert, Senior Director of Talent Acquisition and Experience at Marqeta, joins Shannon to discuss how to future-proof talent teams without sacrificing quality. He outlines how his team restructured this critical role, introduced monthly feedback loops, and began training team members to transform candidate feedback into strategic insights. Dan shares how he equips his team with AI tools, the simple prompts that surface the most useful trends, and why doing this work well drives business outcomes. He also explains how coordinators can become internal influencers, and how those skills prepare them for bigger roles down the line. Key takeaways: AI as your co-pilot: Leverage AI to automate repetitive tasks, allowing your team to concentrate on crafting your company's narrative.Monthly feedback for consistent growth: Regular feedback fosters a culture of expected and consistent improvement, leading to better team performance.Candidate experience is a shared responsibility: Recruitment staff—coordinators, recruiters, and interviewers—all shape the candidate experience and influence hiring decisions.Upskilling boosts retention: Employee development empowers growth and retention.Timestamps:  (00:00) Introduction (00:18) Meet Dan Seifert (01:58) Why AI won’t replace talent teams (03:10) Evolving the recruiting coordinator role (05:19) What changed at Marqeta to spark this shift (06:07) Aligning recruiters and coordinators to the business (07:24) Coordinators as analysts of candidate experience data (08:41) How to hire for strategic CX roles (10:56) Coaching recruiters with monthly CX reports (13:46) Quarterly updates for people business partners (18:38) Upskilling coordinators with LLMs for feedback themes (21:00) Building influence with straightforward data storytelling (23:50) Offer acceptance rates and what’s driving them

    28 min
  7. Earning Trust Through Employer Storytelling with Jeff Moore, Toast

    10/07/2025

    Earning Trust Through Employer Storytelling with Jeff Moore, Toast

    Hiring teams often focus on filling roles fast—but what if your employer brand could do the sourcing for you? Jeff Moore, VP of Talent Acquisition, Operations and Workspaces at Toast, joins Shannon to share how his team scaled employer brand into a strategic lever for talent. Jeff explains why recruiters need to act more like researchers, how he has built flexibility into TA organizations, and why hyper-local pipelines are the future of field hiring. He also breaks down how Toast personalizes candidate experiences at scale, what makes a good recruiter today, and how to stay authentic in a noisy hiring market. Key takeaways: Employer brand scales your story: It’s not just marketing, it’s how you reach the right candidates and help the wrong ones self-select out.Flexibility beats structure: Building a TA org that adapts to business needs matters more than perfecting an org chart.Go hyper-local: Creating shallow talent pools at the zip code level helps fill field roles more quickly and effectively.Candidate experience is your moat: Personal touches, such as virtual office tours, make a lasting impression and are harder to replicate. Timestamps:  (00:00) Introduction (00:43) Meet Jeff Moore (01:40) Why is employer brand your biggest lever (03:37) Letting the product story do the heavy lifting (05:02) How Toast turns interviews into mutual experiences (06:52) Keeping your org flexible through shifting priorities (09:32) The surge team experiment that worked, until it didn’t (12:24) Helping recruiters adapt to different roles fast (13:06) Why local hiring needs micro-pipelines (15:13) How to actually source at the zip code level (17:05) Why recruiters need deep market knowledge (18:28) The interview insight that made Jeff join Toast (20:20) Employer brand only works when it’s honest (23:06) How does a brand also boost employee pride (25:04) Where to find Jeff online

    26 min

Ratings & Reviews

5
out of 5
7 Ratings

About

Welcome to Offer Accepted, the podcast that elevates your recruiting game. Your host, Shannon Ogborn, interviews top Talent Acquisition Leaders, uncovering their secrets to building and leading successful recruiting teams. Gain valuable insights and actionable advice, from analyzing cutting-edge metrics to claiming your seat at the table. 

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