32 min
Onboarding, customer cohorts, and non-traditional CS | Knowledgehook's Travis Ratnam Retention Talk
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- Business
This week: Travis Ratnam (Co-Founder & CEO), Chad Bewley (Director of Programs and Outreach), and Meaghan Greene (Training and Learning Lead). They shared their retention learnings with Knowledgehook discussing onboarding, customer cohorts, and non-traditional CS
This week: Travis Ratnam (Co-Founder & CEO), Chad Bewley (Director of Programs and Outreach), and Meaghan Greene (Training and Learning Lead). They shared their retention learnings with Knowledgehook discussing onboarding, customer cohorts, and non-traditional CS
32 min