OPERATORS

OPERATORS
OPERATORS

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

  1. 3D AGO

    E117: How do you really define brand?

    In this episode of the Operators Podcast, the discussion revolves around the critical role of product in brand strategy and the importance of understanding consumer behavior in product development. The conversation highlights the shift from commodity to brand focus in various industries, emphasizing the need for remarkable products that stand out in a crowded market. Additionally, the use of data insights for product development and the evolving landscape of brand building in the face of AI advancements are explored. 00:00 The Importance of Product in Brand Strategy 09:59 Understanding Consumer Behavior and Product Development 15:06 The Shift from Commodity to Brand Focus 20:02 Leveraging Data for Product Insights 25:12 The Role of Remarkable Products in Brand Building 44:46 The Essence of Remarkable Products 51:50 Brand Identity and Consumer Connection 57:22 The Journey of Product Development 01:01:18 Building a Company as a Product 01:11:28 Navigating Market Expectations and Innovations 01:20:53 The Future of Consumer Brands and Inclusivity Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 29m
  2. JUN 7 · BONUS

    Bonus Episode: 9 Operators X Meta Summit

    Disclaimer: Meta participated as a guest on this podcast episode, However, Meta does not endorse or sponsor this podcast, its content, or any of its commercial partners or sponsors. Any views expressed are those of the individual participants and do not represent the views of Meta. In this conversation, the hosts have a conversation with Yoni at the Meta Summit about Meta's advertising strategies, the shift towards incrementality in measuring ad performance, and the role of AI in enhancing ad effectiveness. The discussion also touches on the balance between creative volume and quality, and the future of interactive ads powered by AI. 00:00 Introduction to Meta's Advertising Strategy 02:53 Profitability as a North Star for Brands 05:48 The Shift to Incrementality in Advertising 09:05 AI Innovations in Meta's Ad Platform 11:57 Creative Volume vs. Quality in Advertising 14:47 The Future of Interactive Ads with AI 27:32 The Future of Advertising and Customer Service 30:48 AI Innovations in Advertising 33:34 Incrementality and Customer Acquisition Strategies 36:41 Empowering Small Businesses with Advertising Tools 39:33 Top of Funnel Strategies and Incrementality 42:55 The Evolving Role of Media Buyers 49:10 Feedback and Collaboration with Meta Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    57 min
  3. JUN 4

    E116: AI Is Rewriting Our Playbook

    In this episode of the Operators Podcast, the hosts discuss the current challenges in the e-commerce landscape, emphasizing the importance of adaptability and efficiency in operations. They explore the role of AI in transforming business practices and enhancing productivity. The conversation also touches on headcount management, the dynamics of employment, and the significance of performance in a rapidly changing market. Finally, they share insights on sales strategies and market trends, highlighting the need for continuous improvement and innovation. 00:00 Introduction 02:50 Embracing AI in Business Operations 06:05 The Importance of Adaptability and Headcount Management 08:53 Transforming Business's with AI 11:50 The Dynamics of Employment and Performance 15:04 Sales Strategies and Market Trends 28:58 The Importance of Promotion in Business 33:37 Sales Strategies and Revenue Insights 39:44 Navigating Economic Uncertainty 45:31 Leadership Challenges and Growth 51:09 Building Resilience in Business 58:19 Navigating Sales Tax Complexity 01:01:13 The Burden of Compliance and Audits 01:04:25 The Cost of Mistakes in Sales Tax 01:07:14 Data Management and Its Importance 01:12:57 The Future of Sales Tax and Business Operations 01:16:54 The Role of Technology in Sales Tax Compliance 01:20:45 The Impact of Sales Tax on Business Valuation Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 28m
  4. MAY 28

    E115: Opportunities in India with Ronnie Teja.

    In this episode of the Operators Podcast, the hosts discuss the current economic challenges facing e-commerce brands, the importance of personal discipline, and the complexities of the Indian market. They are joined by Ronnie Teja to explore the growth potential in India, the unique challenges of manufacturing there, and the cultural nuances that influence consumer behavior. The conversation highlights the opportunities in supplements and generic drugs, as well as the future of manufacturing in India, positioning it as a potential economic powerhouse. They explore the challenges of entering new markets, the integration of AI in data management, and the significance of brevity in communication to enhance productivity. 00:00 Introduction 01:59 Personal Transformation and Discipline 04:45 The Indian Market Landscape 10:06 Understanding India's Economic Growth 15:04 Opportunities and Challenges in Indian Manufacturing 19:46 Cultural Nuances and Consumer Behavior in India 25:13 The Future of Manufacturing in India 39:06 International Expansion and Distribution Models 43:14 Data Management and AI Integration 47:04 Challenges of International Markets 51:39 The Importance of Brevity in Communication 01:01:08 Navigating Business Challenges and Market Dynamics Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw Connect with Ronnie: https://x.com/roaringronny?lang=en https://trulyoffice.com/ Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 19m
  5. MAY 21

    E114: Sean's Back in the Green + Market Insights, Future Commerce Tech, Dynamic Budgeting & More

    In this episode of the Operators Podcast, the hosts discuss various themes surrounding market insights, personal trading experiences, and the current economic climate affecting e-commerce brands. They delve into data-driven marketing strategies, particularly focusing on the innovative view-through attribution methods being implemented by Northbeam. The conversation emphasizes the importance of key performance indicators (KPIs) in business decision-making and the need for dynamic budgeting and forecasting in an ever-changing market landscape. 00:00 Introduction 06:17 Navigating the Economic Climate for E-commerce Brands 08:04 Data-Driven Marketing Strategies with Northbeam 18:50 Understanding View-Through Attribution in Advertising 30:08 The Importance of Key Performance Indicators (KPIs) in Business 39:35 Dynamic Budgeting and Forecasting in Business 46:44 Understanding Tariffs and Their Impact 51:54 Market Valuations and Economic Insights 53:51 Government Spending and Economic Sustainability 01:00:21 Taxation and Incentives in the Economy 01:12:33 The Role of Government and Trust in Commerce 01:21:42 The Future of Driving and Technology's Impact Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 25m
  6. MAY 14

    E113: £500M Exit. Behind The Curtain With Petfolk Founder Mike Wystrach.

    In this episode of the Operators Podcast, Mike shares his journey from founding Freshly, a meal delivery service sold to Nestle, to his current ventures in the veterinary space and venture capital. He discusses the challenges of the current economic climate for e-commerce brands, the naivety required for founders to disrupt markets, and the importance of operational efficiency. Mike also emphasizes the need for discipline in capital deployment and the complexities of strategic partnerships, particularly his experience with Nestle. The discussion also touches on the integration of AI in consumer businesses and the evolving landscape of the food industry, advocating for a balanced approach to health and safety regulations. 00:00 Introduction 03:08 Mike's Journey: From Freshly to Veterinary Ventures 06:04 The Naivety of Founders and Market Disruption 11:43 The Challenges of Consumer Investing 15:56 The Importance of Discipline in Capital Deployment 21:16 Strategic Partnerships: The Nestle Experience 38:07 Understanding Consumer Investment and Exit Strategies 43:48 The Importance of Realistic Outcomes in Entrepreneurship 49:07 Future Trends in Consumer and AI Integration 56:34 Navigating the Food Industry and Consumer Behavior 01:00:25 Building a Successful Veterinary Business 01:06:57 Investment Strategies and Fund Management 01:12:42 Understanding Wealth and Happiness 01:27:10 The Duality of Building Value and Understanding Life Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 37m
  7. MAY 7

    E112: How US Trade Policy Could Shape The Future Of Our Brands

    In this episode, the hosts discuss the complexities of global trade, the significance of modern ERP systems for businesses, and the emotional challenges faced by entrepreneurs during business exits. The conversation highlights the current tariff landscape and the opportunities that arise amidst supply chain disruptions, emphasizing the need for effective negotiation and understanding of retailer dynamics. The conversation delves into the complexities of manufacturing, highlighting the challenges of maintaining efficiency and profitability in production. As supply chain disruptions become more prevalent, the speakers explore the opportunities that arise from volatility in the market, encouraging listeners to adapt and innovate in response to changing dynamics. 00:00 Introduction 06:21 The Emotional Impact of Exiting a Business 10:52 Financial Strategies for Business Owners 17:03 Understanding Capital Calls 21:33 Current Tariff Landscape and Its Implications 29:43 Opportunities Amidst Supply Chain Disruptions 35:48 The Challenges of Manufacturing Efficiency 42:04 Navigating Supply Chain Complexities 50:01 The Nuances of U.S.-China Relations 01:11:36 The Antagonistic Nature of Global Trade 01:17:36 Ethics and Trade Regulations 01:20:27 The Spectrum of Free Trade 01:25:50 Competition in Global Markets 01:32:55 The Canadian Perspective on US Trade 01:35:44 Navigating Supply Chain Disruptions 01:41:58 The Future of Supply Chain Management 01:45:15 Opportunities Amidst Volatility Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    1h 48m
  8. MAY 5

    E111: Borrelli and Panzer Talk Tariffs.

    In this conversation, Jason sits down with Stephen Borrelli to discuss the current economic climate affecting e-commerce brands, the implications of tariffs, and insights from Jason's recent trip to China. They explore the challenges of manufacturing, the evolution of quality in production, and the formidable industrial power of China. The discussion highlights the urgency for businesses to adapt and the potential consequences of ongoing tariff policies. 02:47 Navigating the Economic Climate 06:07 The Impact of Tariffs on E-commerce 08:57 Insights from a Trip to China 15:10 The Evolution of Manufacturing and Quality 18:03 China's Industrial Power and Global Positioning 28:04 Cultural Insights: Navigating Business in China 30:59 Negotiation Strategies: Building Long-Term Partnerships 33:22 Crisis Management: Strategies for E-commerce Brands 35:50 Maintaining Strong Partnerships in Manufacturing 43:32 Resilience in Business: Embracing Challenges 46:53 Optimism for the Future: Building Great Brands Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-2tdfu426r-TepSHJP~evAyDfR29U2qUw Powered By: Fulfil.io. https://bit.ly/3pAp2vu The Only Cloud ERP Designed to Efficiently Scale 8 and 9-Figure Brands. Northbeam. https://www.northbeam.io/ Postscript. https://postscript.io/ Richpanel. https://www.richpanel.com/?utm_source=9O&utm_medium=podcast&utm_campaign=ytdesc Saras. https://saras-analytics.typeform.com/to/T8jpuAEb?utm_source=9operator_lp&utm_medium=find_out_more Subscribe to The Marketing Operators Podcast here: https://www.youtube.com/@MarketingOperators Subscribe to The Finance Operators here: https://www.youtube.com/@FinanceOperatorsFOPS Sign up to the 9 Operators newsletter here: https://9operators.com/

    48 min
4.3
out of 5
43 Ratings

About

In the world of eCommerce, a legendary WhatsApp group is rumoured to hold the secrets to unimaginable success. The catch? You must have nine figures in revenue to gain entry. The worlds biggest brands have denied its existence for years, until now. Three titans known as "Operators" are leaking the secret contents in an effort to share its wealth of knowledge with people like you.

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