Optimizely, HelpScout & Hotjar - Neil Herbert Shares his Remote Success in Customer Success Digital Nomates

Neil Herbert literally fell into remote work. A snowboarding accident forced him to take 6 months from home and he quickly fell in love with the off peak lifestyle. Currently based in Amsterdam - Neil has been @Optimizely @HelpScount @Hotjar and is now advising a series of remote startups. We talk Customer Success and the common misconception of kite surfing over your lunch break.