Peacebuilding with Dr. Pollack

Dr. Jeremy Pollack

The Workplace Conflict Resolution Podcast! Peacebuilding with Dr. Pollack, featuring host Jeremy Pollack, Ph.D., is the podcast that aims to help you improve work relationships and manage difficult conflicts.  Dr. Pollack discusses the science of workplace conflict and peace and presents short courses and quick tips with practical techniques to resolve conflicts in daily life. In his "Caller" episodes," Dr. Pollack takes callers from around the country who are dealing with stressful work relationships to provide coaching and support in solving the workplace issues that are burdening them. You will learn practical advice for managing the conflicts both up and down the corporate ladder in your own life.   Not only will you learn practical tools for resolving your own conflicts, but you’ll also no longer feel so alone in the stressful situations YOU are experiencing.    Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems   More from Jeremy:    Peaceful Leaders AcademyConflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving ConflictFREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems

  1. 1d ago

    The Prediction That Will Change How Companies Handle Conflict in the Next 10 Years

    The way organizations handle conflict is about to change, and the companies that recognize it first will have a significant advantage. Unresolved workplace conflict costs U.S. businesses an estimated $359 billion every year in lost productivity. Not because of lawsuits or turnover, but because people struggle to navigate tension effectively. In this episode, Jeremy Pollack, Ph.D., shares his prediction for how conflict resolution will evolve over the next decade and why traditional communication and conflict training often falls short. The missing piece? Most approaches assume people stay calm and rational during conflict. Neuroscience tells us otherwise. Drawing from his new book, Wired for Peace, Jeremy explores: Why conventional conflict training is quietly failingThe three forces already reshaping how organizations approach conflictThe shift forward-thinking leaders should prepare for nowThe one question every leader should ask before investing in another communication workshopWhether you lead a team, manage an organization, or simply want a better way to navigate difficult conversations, this episode offers a practical, science-based perspective on the future of conflict resolution. 📘 Wired for Peace: Using 7 Neuroscience-Based Principles to Resolve Conflicts is available now. If your organization is ready to transform the way it handles conflict, learn more about Pollack Peacebuilding Systems and schedule a free consultation at pollackpeacebuilding.com. 🎧 Listen now to learn how building conflict competency can transform tension into trust, alignment, and stronger performance. Connect with Me 🌐 Website: PollackPeacebuilding.com 🌐 Dr. Pollack’s Courses: peacefulleadersacademy.com/courses/ 📧 Email: support@pollackpeacebuilding.com 📱 LinkedIn: Jeremy Pollack  📣 Subscribe & Share:  If this episode resonated, share it with a colleague or leader. Follow Peacebuilding with Dr. Pollack for practical tools that create healthier, more effective workplaces. Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems More from Dr. Pollack:  Peaceful Leaders AcademyConflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving ConflictFREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding SystemsConnect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

  2. 1d ago

    The SAPIEN Model: The 6 Needs Behind Every Fight You've Ever Had

    What if the conflict you're dealing with isn't really about the schedule, the budget, or that comment someone made in a meeting? Most conflicts begin on the surface, but they're driven by something much deeper. In this episode, Dr. Jeremy Pollack introduces the SAPIEN Model—a neuroscience-informed framework for understanding the six core psychological needs that shape human behavior and drive conflict. You'll learn how threats to these needs can trigger the brain in ways that closely resemble threats to physical survival, making even small disagreements feel intensely personal. In this episode, you'll discover: What the six psychological needs in the SAPIEN Model are:SafetyAffiliationPositive Self-ConceptIndependenceEngaging ActivitiesNoble PursuitsWhy unmet psychological needs often lie beneath everyday disagreementsHow understanding these needs makes conflict more predictable and more solvableThe one simple question you can ask to uncover what's really driving almost any conflict, whether it's your own or someone else'sOnce you begin to recognize these six needs, conflict stops feeling random and starts becoming readable. That shift can transform the way you approach difficult conversations at work, at home, and everywhere in between. This episode explores one of the foundational ideas behind Jeremy's book, Wired for Peace: Using 7 Neuroscience-Based Principles to Resolve Conflicts. If you're interested in building healthier relationships, leading more effectively, or resolving conflict with greater confidence, this episode offers a practical framework you can begin using immediately. 🎧 Listen now to learn how building conflict competency can transform tension into trust, alignment, and stronger performance. Connect with Me 🌐 Website: PollackPeacebuilding.com 🌐 Dr. Pollack’s Courses: peacefulleadersacademy.com/courses/ 📧 Email: support@pollackpeacebuilding.com 📱 LinkedIn: Jeremy Pollack  📣 Subscribe & Share:  If this episode resonated, share it with a colleague or leader. Follow Peacebuilding with Dr. Pollack for practical tools that create healthier, more effective workplaces. Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems More from Dr. Pollack:  Peaceful Leaders AcademyConflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving ConflictFREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding SystemsConnect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

  3. 4d ago

    The 5 Cs of Conflict Resolution: Secrets of a Peacebuilder

    Why do some people seem able to step into almost any conflict and help people find a way forward? It isn't magic. It's actually a set of learnable skills. In this episode, Jeremy Pollack, Ph.D., introduces the 5 Cs of Conflict Resolution—the essential capacities that professional peacebuilders rely on to navigate difficult conversations and transform conflict into collaboration. You'll learn how curiosity, communication, care, collaboration, and creativity work together to create better outcomes, whether you're leading a team, navigating workplace disagreements, or working through conflict at home. These five skills all depend on your prefrontal cortex, the part of your brain responsible for thoughtful decision-making, empathy, and problem-solving. When stress or conflict escalates, that part of the brain becomes less accessible, making it harder to respond the way you want to. That's why understanding the neuroscience behind conflict is just as important as learning conflict resolution techniques. This episode explores one of the seven neuroscience-based principles from Jeremy's new book, Wired for Peace: Using 7 Neuroscience-Based Principles to Resolve Conflicts, offering practical insights you can begin applying immediately. In this episode, you'll learn: The five core skills every effective peacebuilder developsWhy curiosity is often more powerful than persuasionHow neuroscience explains why conflict can derail good communicationThe hidden prerequisite that makes all five Cs possiblePractical ways to improve conflict resolution in leadership, work, and everyday life📘 Get your copy of Wired for Peace: https://a.co/d/02XFwbCC 📘 Get your copy of Wired for Peace: https://a.co/d/02XFwbCC 🤝 Looking to improve conflict resolution in your organization? Learn more about Pollack Peacebuilding Systems or schedule a free consultation at https://pollackpeacebuilding.com. Jeremy Pollack, Ph.D., is a social-organizational psychologist, speaker, author, and the founder of Pollack Peacebuilding Systems. Through neuroscience-based training and consulting, he helps leaders, teams, and organizations transform conflict into opportunities for stronger communication, collaboration, and lasting peace. 🎧 Listen now to learn how building conflict competency can transform tension into trust, alignment, and stronger performance. Connect with Me 🌐 Website: PollackPeacebuilding.com 🌐 Dr. Pollack’s Courses: peacefulleadersacademy.com/courses/ 📧 Email: support@pollackpeacebuilding.com 📱 LinkedIn: Jeremy Pollack  📣 Subscribe & Share:  If this episode resonated, share it with a colleague or leader. Follow Peacebuilding with Dr. Pollack for practical tools that create healthier, more effective workplaces. Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems More from Dr. Pollack:  Peaceful Leaders AcademyConflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving ConflictFREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding SystemsConnect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

  4. 6d ago

    Train Your Brain to Stay Calm During Conflict

    What if the person who frustrates you most could actually help you become better at handling conflict? In this episode, Dr. Jeremy Pollack introduces a surprising neuroscience-based exercise that uses a controlled trigger, like a podcaster, news anchor, or public figure who reliably irritates you, to train your brain to respond more calmly and constructively during real-life disagreements. Rather than avoiding conflict, you'll learn how to use manageable moments of tension to recondition your nervous system, build emotional resilience, and prepare for the conversations that matter most. In this episode, you'll learn: Why certain people trigger such strong emotional reactionsHow your brain conditions itself to associate conflict with threatA four-step process for rewiring your response to difficult conversationsWhy self-regulation is more effective than suppressing your emotionsHow to transform conflict from something you dread into an opportunity for growthThis episode explores one of the seven neuroscience-based principles from Dr. Jeremy Pollack's book, Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve Conflicts. Whether you're navigating workplace disagreements, family tension, or challenging conversations in everyday life, this practical exercise will help you strengthen your ability to stay calm, curious, and constructive when conflict arises. Resources Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve ConflictsLearn more about Pollack Peacebuilding Systems or schedule a complimentary consultation at PollackPeacebuilding.comIf you enjoyed this episode, be sure to follow the podcast, leave a review, and share it with someone who wants to build greater resilience and confidence in difficult conversations. 🎧 Listen now to learn how building conflict competency can transform tension into trust, alignment, and stronger performance. Connect with Me 🌐 Website: PollackPeacebuilding.com 🌐 Dr. Pollack’s Courses: peacefulleadersacademy.com/courses/ 📧 Email: support@pollackpeacebuilding.com 📱 LinkedIn: Jeremy Pollack  📣 Subscribe & Share:  If this episode resonated, share it with a colleague or leader. Follow Peacebuilding with Dr. Pollack for practical tools that create healthier, more effective workplaces. Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems More from Dr. Pollack:  Peaceful Leaders AcademyConflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving ConflictFREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding SystemsConnect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

  5. Jul 20

    7 Neuroscience-Based Principles That Can Transform How You Handle Conflict

    Why do so many conflict resolution strategies work for a while only to fall apart when emotions run high? According to Dr. Jeremy Pollack, the missing piece isn't better communication. It's understanding the brain and the nervous system. Until we address conflict at that level, lasting resolution remains difficult to achieve. In this foundational episode, Dr. Pollack introduces the seven neuroscience-based principles that form the core of his Wired for Peace framework. Drawing on years of experience mediating conflicts between executives, business partners, workplace teams, couples, and families, he explains how understanding the brain can fundamentally change the way we approach disagreement. In this episode, you'll learn: Why conflict resolution begins with regulating the nervous systemHow to retrain your brain to see conflict as an opportunity rather than a threatWhy curiosity is more powerful than certainty during difficult conversationsHow trust is built through small, consistent moments, not grand gesturesThe difference between care and trust, and why both matterWhy humans are biologically wired for collaborationHow creative thinking helps break through seemingly impossible conflictsThese seven principles form the foundation of Dr. Jeremy Pollack's book, Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve Conflicts, offering a practical, science-based roadmap for resolving conflict in the workplace, at home, and in every important relationship. Whether you're a leader, manager, HR professional, mediator, or simply someone who wants to navigate conflict with greater confidence and clarity, this episode provides a powerful introduction to a neuroscience-based approach to building lasting peace. Resources Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve ConflictsLearn more about Pollack Peacebuilding Systems or schedule a complimentary consultation at PollackPeacebuilding.comIf you enjoyed this episode, be sure to follow the podcast, leave a review, and share it with someone who's ready to transform the way they think about conflict. 🎧 Listen now to learn how building conflict competency can transform tension into trust, alignment, and stronger performance. Connect with Me 🌐 Website: PollackPeacebuilding.com 🌐 Dr. Pollack’s Courses: peacefulleadersacademy.com/courses/ 📧 Email: support@pollackpeacebuilding.com 📱 LinkedIn: Jeremy Pollack  📣 Subscribe & Share:  If this episode resonated, share it with a colleague or leader. Follow Peacebuilding with Dr. Pollack for practical tools that create healthier, more effective workplaces. Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems More from Dr. Pollack:  Peaceful Leaders AcademyConflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving ConflictFREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding SystemsConnect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

  6. Jul 16

    Why Empathy Is Overrated as a Conflict Resolution Tool

    We've all heard that empathy is the key to resolving conflict. But what if the version of empathy most people practice is actually making difficult conversations harder? In this episode, Dr. Jeremy Pollack challenges one of the most common assumptions in conflict resolution. Drawing on neuroscience and peace psychology, he explains why absorbing another person's emotions can leave both people dysregulated and why a different approach is far more effective. Rather than taking on someone else's emotional state, you'll learn how to understand the deeper psychological needs driving their behavior, allowing you to stay calm, think clearly, and respond more skillfully during conflict. In this episode, you'll learn: The difference between emotional empathy and genuine understandingWhy emotional empathy can intensify conflict instead of resolving itHow empathy fatigue contributes to burnout for leaders, managers, and HR professionalsThe four core psychological needs that often lie beneath conflictA practical shift that helps you remain compassionate without becoming emotionally overwhelmedThis episode explores one of the seven neuroscience-based principles from Dr. Jeremy Pollack's book, Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve Conflicts. Whether you're leading a team, managing workplace conflict, or navigating challenging personal relationships, this conversation offers a more sustainable way to build trust, reduce defensiveness, and resolve conflict without carrying everyone else's emotions. Resources Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve ConflictsLearn more about Pollack Peacebuilding Systems or schedule a complimentary consultation at PollackPeacebuilding.comIf you enjoyed this episode, be sure to follow the podcast, leave a review, and share it with someone who wants to approach conflict with greater clarity, compassion, and resilience. 🎧 Listen now to learn how building conflict competency can transform tension into trust, alignment, and stronger performance. Connect with Me 🌐 Website: PollackPeacebuilding.com 🌐 Dr. Pollack’s Courses: peacefulleadersacademy.com/courses/ 📧 Email: support@pollackpeacebuilding.com 📱 LinkedIn: Jeremy Pollack  📣 Subscribe & Share:  If this episode resonated, share it with a colleague or leader. Follow Peacebuilding with Dr. Pollack for practical tools that create healthier, more effective workplaces. Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems More from Dr. Pollack:  Peaceful Leaders AcademyConflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving ConflictFREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding SystemsConnect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

  7. Jul 13

    We're Wired for Peace, Not War. Here's the Neuroscience Behind It.

    Are human beings naturally wired for conflict or for cooperation? Conventional wisdom often tells us that people are inherently aggressive, competitive, and tribal. But what if the opposite is true? What if our brains and nervous systems were actually designed for connection, and conflict is meant to be a temporary survival response rather than our default state? In this episode, Dr. Jeremy Pollack explores the neuroscience behind human cooperation and explains why peace, not conflict, is our biological baseline. You'll learn what happens in the brain during moments of connection, why conflict feels so consuming when our threat response is activated, and the four key factors that keep individuals and organizations stuck in cycles of tension. In this episode, you'll learn: Why neuroscience suggests humans are wired for cooperation rather than constant conflictWhat happens in the brain and nervous system during both peace and conflictWhy conflict is designed to be temporary but often becomes chronicThe four reasons people become trapped in recurring conflict patternsHow to help your brain return to the calm, connected state it was designed to operate fromThis episode introduces the central premise of Dr. Jeremy Pollack's book, Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve Conflicts. Whether you're leading a team, navigating difficult relationships, or simply curious about the science of human behavior, this conversation offers a new way to understand conflict and a hopeful vision for resolving it. Resources Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve ConflictsLearn more about Pollack Peacebuilding Systems or schedule a complimentary consultation at PollackPeacebuilding.comIf you enjoyed this episode, be sure to follow the podcast, leave a review, and share it with someone who believes there has to be a better way to navigate conflict. 🎧 Listen now to learn how building conflict competency can transform tension into trust, alignment, and stronger performance. Connect with Me 🌐 Website: PollackPeacebuilding.com 🌐 Dr. Pollack’s Courses: peacefulleadersacademy.com/courses/ 📧 Email: support@pollackpeacebuilding.com 📱 LinkedIn: Jeremy Pollack  📣 Subscribe & Share:  If this episode resonated, share it with a colleague or leader. Follow Peacebuilding with Dr. Pollack for practical tools that create healthier, more effective workplaces. Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems More from Dr. Pollack:  Peaceful Leaders AcademyConflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving ConflictFREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding SystemsConnect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

  8. Jul 9

    Why Most Workplace Mediation Fails and What Actually Resolves Conflict

    When conflict erupts at work, the default response is often simple: get everyone in a room, let each person share their perspective, and work toward an agreement. So why do so many workplace conflicts return just weeks later? In this episode, Dr. Jeremy Pollack challenges one of the most common assumptions in conflict resolution, that bringing people together to "talk it out" is the best place to start. Drawing on neuroscience and peace psychology, he explains why traditional mediation often addresses the symptoms of conflict without resolving the underlying threat response driving it. You'll discover why effective conflict resolution begins long before people sit down at the same table. In this episode, you'll learn: Why traditional workplace mediation often produces only temporary resultsWhat happens in the brain and nervous system during conflictWhy two people in a threat response struggle to resolve even simple disagreementsThe individual work that should happen before a mediation conversation beginsOne important question every leader, manager, and HR professional should ask before scheduling a mediationThis episode explores one of the seven neuroscience-based principles from Dr. Jeremy Pollack's book, Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve Conflicts. Whether you're a leader, HR professional, mediator, or someone who wants to build healthier workplace relationships, this episode offers a fresh perspective on what it really takes to transform conflict into lasting trust and understanding. Resources Wired for Peace: Using Seven Neuroscience-Based Principles to Resolve ConflictsLearn more about Pollack Peacebuilding Systems or schedule a complimentary consultation at PollackPeacebuilding.comIf you enjoyed this episode, be sure to follow the podcast, leave a review, and share it with a leader or colleague who's ready to rethink how workplace conflict is resolved. 🎧 Listen now to learn how building conflict competency can transform tension into trust, alignment, and stronger performance. Connect with Me 🌐 Website: PollackPeacebuilding.com 🌐 Dr. Pollack’s Courses: peacefulleadersacademy.com/courses/ 📧 Email: support@pollackpeacebuilding.com 📱 LinkedIn: Jeremy Pollack  📣 Subscribe & Share:  If this episode resonated, share it with a colleague or leader. Follow Peacebuilding with Dr. Pollack for practical tools that create healthier, more effective workplaces. Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems More from Dr. Pollack:  Peaceful Leaders AcademyConflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving ConflictFREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding SystemsConnect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

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About

The Workplace Conflict Resolution Podcast! Peacebuilding with Dr. Pollack, featuring host Jeremy Pollack, Ph.D., is the podcast that aims to help you improve work relationships and manage difficult conflicts.  Dr. Pollack discusses the science of workplace conflict and peace and presents short courses and quick tips with practical techniques to resolve conflicts in daily life. In his "Caller" episodes," Dr. Pollack takes callers from around the country who are dealing with stressful work relationships to provide coaching and support in solving the workplace issues that are burdening them. You will learn practical advice for managing the conflicts both up and down the corporate ladder in your own life.   Not only will you learn practical tools for resolving your own conflicts, but you’ll also no longer feel so alone in the stressful situations YOU are experiencing.    Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems   More from Jeremy:    Peaceful Leaders AcademyConflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving ConflictFREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems

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