Peacebuilding with Dr. Pollack Dr. Jeremy Pollack

In this episode of "Peacebuilding with Dr. Pollack," we dive into a common challenge for business owners—managing client expectations regarding communication outside of business hours. Dr. Pollack offers invaluable advice to Larry, a business owner struggling with a client who frequently calls him late at night. Learn strategies to establish and maintain professional boundaries without jeopardizing client relationships. Whether you're facing similar issues or want to proactively set boundaries, this episode provides practical tips and insights. Don't forget to like, subscribe, and share this episode if you find it useful. For a chance to receive direct coaching from Dr. Pollack on our show, email your workplace conflict to podcast@pollackpeacebuilding.com.

Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
More from Dr. Pollack:
Peaceful Leaders Academy Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems Connect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

In this episode of "Peacebuilding with Dr. Pollack," Dr. Pollack coaches Charlotte, who seeks advice on how to confidently address concerns and disagreements at work without coming across as aggressive or rude. Charlotte is particularly troubled by constant changes at her workplace, such as shifts in location and benefits, which she finds hard to accept silently. Dr. Pollack suggests a structured approach to feedback that involves describing the event or change, explaining its impact, seeking the other party's perspective, and then collaboratively brainstorming solutions. He emphasizes the importance of approaching such discussions from a place of caring, not confrontation, and reassures Charlotte that expressing boundaries and concerns respectfully is not only necessary but healthy for maintaining personal well-being and professional relationships. This conversation highlights the delicate balance between assertiveness and empathy in workplace communication.

Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
More from Dr. Pollack:
Peaceful Leaders Academy Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems Connect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

In this "Peacebuilding with Dr. Pollack" episode, Dr. Pollack advises George, an account director facing a crisis after his team accidentally insulted a key client. An email mishap revealed a derogatory comment made by an account supervisor about the client, leading to demands from the client's VP for the supervisor's dismissal. George is caught between the client's demands and his boss's refusal to fire the valuable employee. Dr. Pollack recommends an honest approach to reconcile with the client, suggesting a direct apology from the supervisor and a discussion to assure the client of their valued partnership and measures to prevent future incidents. This advice underscores the importance of accountability and the ethical resolution of workplace conflicts.

Please visit our website to get more information: https://pollackpeacebuilding.com/

Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
More from Dr. Pollack:
Peaceful Leaders Academy Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems Connect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

In this episode of "Peacebuilding with Dr. Pollack," Dr. Pollack advises Jen, who's struggling with her manager taking credit for her ideas. Observing potential retaliatory actions against colleagues, Jen fears confrontation could jeopardize her job. Dr. Pollack suggests a nuanced approach: inviting the manager for a casual lunch to build rapport, subtly expressing her concerns without directly accusing her of misconduct. The strategy focuses on establishing a positive relationship, seeking the manager's advice to show respect, and inquiring about the best way to address future issues. This plan aims to foster open communication and minimize the risk of negative repercussions, emphasizing timing and diplomacy in dealing with sensitive workplace dynamics.

Please visit our website to get more information: https://pollackpeacebuilding.com/

Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
More from Dr. Pollack:
Peaceful Leaders Academy Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems Connect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

In this episode of "Peacebuilding with Dr. Pollack," Dr. Jeremy Pollack addresses a caller’s challenge with requesting a raise from his employer, a company functioning like a startup, where the caller has worked for nearly three years without any salary increase. Despite multiple attempts to discuss a raise with both his boss, who is also the CEO, and HR, the caller encounters dismissive and evasive responses, leading him to seek advice. Dr. Pollack acknowledges the caller's situation and emphasizes the importance of feeling valued and seeing a clear career path within the company. He suggests a strategic approach to the conversation about a raise by recommending the caller to invite his boss for a casual lunch to discuss his performance, future at the company, and ultimately, the financial aspect of his career growth in a non-confrontational manner. This approach aims to open a dialogue about the caller's value to the company and explore a vision for his career trajectory, including the possibility of a raise based on various factors like company performance or individual contribution. Dr. Pollack outlines a four-step plan for the caller to implement, emphasizing the importance of framing the discussion around long-term career growth and mutual benefit, rather than immediate financial gain.

Please visit our website to get more information: https://pollackpeacebuilding.com/

Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
More from Dr. Pollack:
Peaceful Leaders Academy Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems Connect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn

In this episode of "Peacebuilding with Dr. Pollack," Stephanie discusses her challenges with a new director at her production company who fails to provide clear guidance and budget approvals, leading to her being unfairly blamed for overspending. Despite her attempts to seek clarity and direction, the director's close friendship with the company's CEO complicates the situation. Dr. Jeremy Pollack advises Stephanie to address her concerns in a team meeting with both the director and CEO present, ensuring transparency and accountability by documenting and confirming directives and budget allowances in front of the entire team. The show emphasizes seeking collaborative solutions to workplace conflicts and encourages listeners to share their experiences.

Please visit our website to get more information: https://pollackpeacebuilding.com/

Host: Dr. Jeremy Pollack from Pollack Peacebuilding Systems
More from Dr. Pollack:
Peaceful Leaders Academy Conflict Resolution Playbook: Practical Communication Skills for Preventing, Managing, and Resolving Conflict FREE e-book: The Ultimate 12-Step Guide to Coworker Mediation: Free Ebook - Pollack Peacebuilding Systems Connect with Dr. Pollack on social media: Facebook | Twitter | YouTube | LinkedIn