AYS: What's new in Field and Customer Service CRM Audio

In this episode of #AtYourService Shawn, Sarah, and Scooter talk about what is new for Field and Customer Service in the April '19 release of Dynamics 365.
Find out what the big wins are, including customizable case resolution, Chrome support in USD, sla's for work orders, and much more
Plus Agnes from Resco talks about the offline HTML feature of Resco Mobile CRM.