42 episodes
Print Geeks of PaperCut PaperCut
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Print Geeks is the official podcast of industry-leading print management software company, PaperCut.
You've heard a lot of technology podcasts, but never one from the print management industry. And you’re probably asking yourself, “Why is that?” And you’re probably telling yourself, “Boring!”
Listener, prepare to be unbored.
Discover the latest and greatest in print management, meet the people, hear the stories, uncover the truths. It's all here. It’s the Print Geeks of PaperCut podcast.
New episodes released fortnightly on Wednesday.
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042 | Saving pallets (and pallets) of paper at Pittsburgh Technical College
Welcome to a special edition of Print Geeks. Today, we're excited to share a success story from Pittsburgh Technical College in Pennsylvania, USA.
Pittsburgh Technical College recently faced a daunting challenge – an uncontrollable printing environment that led to wasted resources and a monthly paper bill of $30,000. But thanks to PaperCut MF, their paper usage was dramatically reduced to just $2,500 per month, and the transformation didn't stop there.
Join us as we delve into how PaperCut's flagship print solution, along with Mobility Print and Print Deploy, not only slashed costs but also provided essential visibility and security.
Director of Network Operations, Jon Buhagiar, tells us how they regained control, simplified their printing experience, and even tackled security risks like PrintNightmare.
Discover how Pittsburgh Technical College saved money, trees, and gained control over their print environment, all while enhancing security and user-friendliness. Stay tuned for this inspiring journey of transformation with PaperCut.
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041 | The Doctor's July 2023 check-up
PaperCut's resident print management specialist is back for his patented check-up on all the latest and greatest features and enhancements for PaperCut products. In today's episode, the Doctor provides a dose of updates including direct print jobs, integrated scanning, Fujifilm MFD embeddeds, data centers for PaperCut Hive and PaperCut Pocket, and more. Missing anything from the Doctor's check-up, drop him an email at thedoctor@papercut.com with all your prescription needs.
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040 | Print Spooler: (almost) everything you need to know
Print Spoolers. You might not know what they are, or why they are, but chances are you've come across many a "Paused - Printer Spooling" message while printing. In this installment of Print Geeks, we explain what print spoolers are, why they exist, why print spooling issues occur, and how to fix them. To do so, our host PaperCutter Kieron is joined by his semi-regular co-host, PaperCutter Jamie. Together the duo is joined by PaperCut legend and former Microsoft employee, PaperCutter Alan Morris. He taps into his experience of building the Windows print system to provide all the must-know basics and tips on the Windows Print Spooler, as well as alternatives like CUPS for macOS and Linux. Want to know (almost) everything you need to know about Print Spoolers and print spooling? Start here!
For more on Print Spoolers, check out these other pieces of content:
Printer spooling: what it is and how to fix it: https://www.papercut.com/blog/print_basics/printer-spooling-what-is-it-and-how-to-fix-it/
Print Bits: Let's chat about Print Spoolers: https://www.youtube.com/watch?v=r1hE5Ih6pcE
Chapters:
Introduction 0:13
Meet the Alan, the Original Geek 2:31
Why are Print Spooler issues so common? 5:11
What is a Print Spooler? 7:11
Print spooling v Print Spooler v CUPS 8:46
Why do you need a print spooler? 9:42
The baseball analogy... 10:56
Print Drivers and causes of print spooler problems 12:41
How do Print Spooler problems occur? 16:35
The canary analogy... 19:00
Alan's troubleshooting tips 19:49
Print service logs 20:59
Dump files 25:13
Remote desktop redirected printers 27:20
What to do: end-user and IT admin guide 30:08
Bringing it home... 36:21
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039 | Why all schools need print management software
Schools print a lot. Specifically, schools, from K-12 to higher education, spend approximately 10% of their annual budget on printing. Assignments, worksheets, letterheads, records, essays, study guides, study notes, readings, tests - all of that is merely the tip of the iceberg when it comes to the various document types printed by students and staff in schools. It is therefore vital that schools have print management software to control and administer their printing environments. On this deep dive episode, Print Geeks founding member PaperCutter Al drops by the pod booth to discuss in-depth with PaperCutter Kieron why all schools need print management software.
Chapters:
Welcome to Print Geeks 0:00:15
Today's guest: PaperCutter Al 1:31
School famous: the kids know PaperCut! 3:12
Why print management is essential in education 5:20
BYOD printing: anytime, anywhere 12:41
A note on print enablement 15:19
Visibility: print data and insights 17:22
Ease of use: making printing simple 20:43
Cost savings: control consumables 27:03
Cost recovery: payment kiosks 29:17
Data and document security 31:02
Waste reduction 38:13
Freeing up IT time 41:36
Summary 45:39
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038 | Print security: everything you need to know
For this audio guide on everything you need to know about print security, Print Geeks host PaperCutter Kieron is joined by PaperCut IT and Security Manager, Stan Chathuruthy. Stan discusses the print document lifestyle with Kieron and wags his finger at Kieron's less-than-secure password management processes in the PaperCut office.
Chapters:
Intro 0:14
Forgotten password: a timeless tale 2:12
IT and Security Manager - PaperCutter Stan 3:51
Is print security overlooked in IT? 5:08
Human error: the biggest security threat 7:08
Phishing attacks 9:50
Common print security leaks 14:53
The print document lifecycle 16:49
Securing print infrastructure 17:29
Securing print workflows 20:38
What is encryption? 22:20
Balancing convenience and security 26:54
Securing printed output 31:27
The #1 thing to know about security... 35:59
Attack surface area explained 37:00
Hackers: blackhats, whitehats, greyhats 41:23
Stan's final print security tips 42:25
Conclusion 44:11
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037 | Printing and the cloud: everything you need to know
It's another Print Geeks assemble episode! PaperCutters Kieron and Jamie are joined by regular and print industry veteran, PaperCutter Lucas, and making her Print Geeks debut is Rebecca Ballantyne, from our Customer Experience team. And we're talking about the cloud again. Specifically, we dive into everything you need to know about printing and the cloud: Why is the cloud a hot topic in the print industry? What is cloud printing? What is cloud print management? Why are businesses moving their printing to the cloud? All those questions and more are answered in this all-star panel.
Episode timestamps:
Intro 0:13
"Printees" not customers 3:19
What's the deal with printing and the cloud? 4:08
Cloud printing vs cloud print management 4:56
The "print pyramid": infrastructure, enablement, and management 6:37
What "printees" mean when they say cloud 10:14
Who says "cloud" anyway? 12:46
What printing problems? 14:09
Printing from cloud storage 16:33
Back to the print pyramid! 17:29
Private, public, and hybrid cloud 18:29
Hardware lease agreements and the cloud 20:59
What's a "server" anyway? 21:53
Why are we talking about the cloud like it's 2009? 24:43
Print: the "last bastion" of the cloud 26:12
How cloud-hosted print software works... 31:14
Think "printing problems" before thinking cloud 33:54
Summary 36:45
Outro 40:31
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