63 episodes

Whether your relationships are with customers, investors, or members, their expectations for how to communicate with your organization are changing. This podcast series focuses on the opportunities and challenges facing companies on the road to reimagining communications and the transformation they can anticipate along the way.

Reimagining Communications with Matt Swain Broadridge

    • Business
    • 5.0 • 15 Ratings

Whether your relationships are with customers, investors, or members, their expectations for how to communicate with your organization are changing. This podcast series focuses on the opportunities and challenges facing companies on the road to reimagining communications and the transformation they can anticipate along the way.

    Episode 63: “Gen AI: Chat GPT Turns 1. What’s Next?” with Joseph Lo, Head of Enterprise Platforms and Co-Head of AI at Broadridge

    Episode 63: “Gen AI: Chat GPT Turns 1. What’s Next?” with Joseph Lo, Head of Enterprise Platforms and Co-Head of AI at Broadridge

    Get your party hat on! Joseph Lo, Head of Enterprise Platforms at Broadridge, and Matt Swain, Head of Communications Insights and Experience at Broadridge, celebrate ChatGPT turning 1. Tune in as Joseph and Matt reflect on the explosive growth of ChatGPT – reaching 100 million users within 2 months of its launch – and how it brought a significant amount of attention to generative AI and its natural language capabilities. Learn how companies are leveraging generative AI and discover best practices for this game-changing technology.

    • 18 min
    Episode 62: “Investing for the Future with Technology” with Lisa Kottler, Chief Growth Officer at Sallus Retirement

    Episode 62: “Investing for the Future with Technology” with Lisa Kottler, Chief Growth Officer at Sallus Retirement

    Lisa Kottler, Chief Growth Officer at Sallus Retirement, is on a mission: Make sure all Americans have access to a retirement plan at work. From leveraging blockchain, AI, and humor, Lisa shares her aspirations for the future of the retirement industry. “The bottom line is, we just can't continue to do things in the traditional way and expect to have different results.” Tune in to find out how Lisa is challenging the status quo and how her approach applies to all industries in the latest Reimagining Communications podcast with host Matt Swain.

    • 22 min
    Episode 61: “What Are Customers Thinking?” with CJ Warriner, Senior Marketing Director at Broadridge

    Episode 61: “What Are Customers Thinking?” with CJ Warriner, Senior Marketing Director at Broadridge

    CJ Warriner, Senior Marketing Director at Broadridge, and Matt Swain, Head of Communications Insights and Experience at Broadridge, share a behind-the-scenes look and key insights from the fifth annual CX and Communications Consumer Insights report, including what customers want from their communications experiences; how the economy is impacting expectations; emerging technologies, like ChatGPT; and more.

    • 19 min
    Episode 60: “Elevate and Amplify Voices” with Naadia Burrows, Chief Diversity Officer at Broadridge

    Episode 60: “Elevate and Amplify Voices” with Naadia Burrows, Chief Diversity Officer at Broadridge

    Naadia Burrows, Chief Diversity Officer at Broadridge, shares what it takes to affect corporate change, including how to build transparency and accountability into processes for measurable impact and the importance of communicating with intention. Over her 20-plus-year career at Broadridge – from a temporary associate to Vice President and General Manager of Broadridge’s mutual fund regulatory communications business to her current role as Chief Diversity Officer – Naadia embraces change: “Change is inevitable, and we really have to continue to keep individuals engaged. And the most impactful way to do that is through effective communications.”

    • 12 min
    Episode 59: “The Secret to Digital Transformation” with Pierre Beaufils, Global Business Consulting Leader at EY

    Episode 59: “The Secret to Digital Transformation” with Pierre Beaufils, Global Business Consulting Leader at EY

    With a consulting career that spans various countries, including Europe, Asia, Africa, North America and beyond, Pierre Beaufils explains what it takes to successfully execute large-scale transformation initiatives – from challenging biases and questioning intent to engaging diverse teams and invoking inspiration.

    • 21 min
    Episode 58: “3 Ways to Engage Investors Through Hyper-Personalized Communications” with Mike Tropeano, Senior Director of Wealth Consulting at Broadridge

    Episode 58: “3 Ways to Engage Investors Through Hyper-Personalized Communications” with Mike Tropeano, Senior Director of Wealth Consulting at Broadridge

    Drawing upon his experience working with clients in the wealth management industry, Mike Tropeano, Senior Director of Wealth Consulting at Broadridge, explores three crucial themes in the delivery of a hyper-personalized experience: 1) shifting to a client focus, 2) creating timely and relevant content, and 3) leveraging data to provide better outcomes.

    • 22 min

Customer Reviews

5.0 out of 5
15 Ratings

15 Ratings

Mat10019 ,

Interviews with style

Enjoy this show for its focus on this area of the industry and the way host Matt Swain interviews his guests. He pulls stories and point of view out of them in a comfortable format and good pacing. Recommend this for anyone works across marketing, sales and communications.

rjack1234 ,

Congrats Matt. Super cool.

!!!

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