So much of who you are comes from your relationships—with friends, co-workers, and your community. Relate by Zendesk is about how we connect, how we work together, and how we understand one another. In each episode you’ll hear stories about relationships forged through high adventure and everyday kindness. There are unlikely friendships and surprising connections. And like all good stories, there are lessons in how to manage challenging situations and better understand your own relationships.
Hosted by Tamara Stanners, produced by Zendesk.
Introducing, Repeat Customer
We're back with a new series about eight game-changing companies who saw something missing in the customer experience from a wide range of industries including fintech, healthcare, media, and retail. We’ll explore all of that and more on Repeat Customer.
Repeat Customer is an original podcast from Zendesk. Subscribe to the podcast at zendesk.com/repeatcustomer
A Brief History of Wasting Time
One of these days, I'm going to get help with my procrastination problem ;-). If you're the type of person to always put things off until the last minute, you're not alone. And if the people in your life give you grief about your apparent laziness or inaction, you may feel guilt and shame. But what if procrastination isn't such a bad thing after all? In fact, there's evidence that it may be a common trait in highly successful people. Psychologist Mary Lamia is an expert in procrastination. She'll explain how our emotions motivate us when we're faced with tasks and deadlines, and how to manage relationships at work and at home for people with different motivational styles.
Survival of the Friendliest
Joseph Badame was prepared to protect his friends and family against anything: civil unrest; nuclear attack; hurricanes; you name it. And while he tried his best to anticipate every scenario, he could never have imagined how his extreme preparedness would eventually end up helping people he had never met, on an island far away.
The End Game
Long before Google's AlphaGo best Lee SeDol at Go, and IBM's Deep Blue bested Gary Kasparov at chess, there was Chinook: a humble software program that set out to compete with the world's greatest checkers player. Professor Jonathan Schaeffer wrote Chinook in an attempt to use machine learning to outsmart the unbeatable checkers master, Marion Tinsley. But Schaeffer couldn't have imagined how his relationship with Tinsley would affect his program, and how the drama of their matches would change the world of artificial intelligence.
Tasha Eurich on Self-Awareness
Dr. Tasha Eurich wants you to get serious about self-awareness. Not by journalling or meditating or taking a deep dive into your own psyche. Instead, she wants you to explore the recurring patterns in your life and the values that you hold dear. And by understanding those patterns and values, you can learn how you are seen by others, and how you affect those around you. It's a behaviour-based approach to self-improvement, and it might just save your career (or help you find a new one). On this episode of Relate, Tasha Eurich explains why you're probably not as self-aware as you think you are, and provides tips on how to see yourself more clearly.
Pets Are People Too?
Writer and humorist Patricia Marx noticed something peculiar. She spotted an increasing number of pets in estabishments where animals were normally not allowed. What was going on? How did these people get their furry friends into high-end restaurants or art galleries, even though these pets weren't trained service animals? Well, with a little research and a bit of help from some not-so-snuggly animals, Patricia reveals the secret. On this episode of Relate: the lengths people go to in order to have their pets with them wherever they go.
Surprising, charming, lingering...
Really great storytelling. Compelling. Subscribe!
A good reminder
Relate is what I listen to when I need a little jolt of humanity. When the news and the day gets me down, Relate brings me back up. The stories will make you appreciate your neighbor, your family, and that stranger down the street. It's just the reminder I need.
Really interesting podcast
This podcast is very unique and all the episodes feature very different, interesting content. It all ties back to their main themes, but I like that each episode can stand alone and really gives you some food for thought.