10 episodes

If you work in retail, this is for you!

This podcast is part of the RETAIL IN AMERICA tour in an Airstream trailer, a journey to discover the incredible retail heroes all across the country, celebrating retail culture, community, and careers.

Every episode is recorded in person like a conversation around the campfire telling stories, sharing what inspires you, why you love what you do, and always with a sense of retail pride.

Retail in America Ron Thurston

    • Business
    • 5.0 • 10 Ratings

If you work in retail, this is for you!

This podcast is part of the RETAIL IN AMERICA tour in an Airstream trailer, a journey to discover the incredible retail heroes all across the country, celebrating retail culture, community, and careers.

Every episode is recorded in person like a conversation around the campfire telling stories, sharing what inspires you, why you love what you do, and always with a sense of retail pride.

    Live in Memphis with Charli Gorman and Tim Chaffin from Buff City Soap

    Live in Memphis with Charli Gorman and Tim Chaffin from Buff City Soap

    Welcome to the https://www.retailpride.com (RETAIL IN AMERICA) podcast, and we made it to 10 episodes! This is a special one because I have 2 of the Brand Presidents and Franchise Owners of https://buffcitysoap.com (Buff City Soap), Charli Gorman and Tim Chaffin. It was recorded in a store location outside of Memphis, Tennessee, in front of a live audience of team members and leaders from various Buff City Soap brand locations.
    For anyone unfamiliar with the brand, here are a few details;
    They are currently open in 29 states and have 218 locations.
    Their purpose: "Make Life Smell Wonderful, One handmade Soap at a Time."
    100% of their products are handmade daily by local Makers in their Soap Makery, and customers can experience their beauty and laundry products handmade in front of their eyes
    This also means that each store creates its own inventory and only produces what is necessary and favored by that local customer.
    No complicated ingredients and confusing language. Just plant-based goodness, that's the Buff City Soap way.

    In this episode we learn more about what it means to be a franchise owner of a fast-growing retail business, an essential part of our industry. You don't want to miss it!
    There is also a quick video https://youtu.be/WJvnU2rBbAs (here )with all of the highlights of our time together.
    But first, a huge thank you to the three title sponsors fueling the https://www.retailpride.com/ (RETAIL IN AMERICA) tour and this podcast.
    https://ads.spotify.com/en-US/ (Spotify Advertising )Spotify is the #1 podcast platform in the US and has grown to over 420M monthly unique registered users around the globe, over half of which are supported on the ad platform. Spotify advertising will help you reach and target your audience across devices, locations, and formats.
    https://yoobic.com/ (YOOBIC )Over 300 companies in 80 countries trust https://yoobic.com/ (YOOBIC )to drive their retail performance at scale, get real-time visibility into multi-location business execution, digitized task management, and more.
    https://www.kwi.com/ (KWI) is the industry's only true turnkey omni-channel platform for specialty retailers.
    With over 35 years of experience, let https://www.kwi.com/ (KWI) help you execute flawlessly with the features that matter most, including endless aisle, clienteling, mobile checkout, inventory management, e-commerce, and more.
    Go to https://www.retailpride.com/ (RETAIL PRIDE) and follow me on IG https://www.instagram.com/retailpride/ (@retailpride) to see all the details about the https://www.retailpride.com/ (RETAIL IN AMERICA) tour, the cities we will visit, media links, and more.
    Contact me directly https://www.retailpride.com/contact (here )to nominate a retail hero for this podcast, host a retail networking or book signing event in your city, or say hello.
    Keep your retail pride strong, and I will see you on the road!
    Audio engineer https://www.deanalbak.com/ (Dean Albak )
    Cover image shot by https://www.instagram.com/dukewinn.newyork/ (Duke Winn)

    • 27 min
    Live in Nashville with Priscilla Willis from Burberry

    Live in Nashville with Priscilla Willis from Burberry

    Welcome to episode 9 of the RETAIL IN AMERICA podcast! I would like to introduce you to a phenomenal leader I met in Nashville, https://my.captivate.fm/dashboard/podcast/linkedin.com/in/priscilla-willis-81843618 (Priscilla Willis.)
    Priscilla is the General Manager of https://us.burberry.com/?language=enandutm_source=googleandutm_medium=cpcandutm_campaign=US_SEA_BRA_EN-L_PUR_Core-Unisex-Exactandgclid=CjwKCAjw46CVBhB1EiwAgy6M4kr1R4aAf462nAf_GNEL6Q0C5RpxTGeWoEt3wY1i8l25mu3l7kLvBRoCwnwQAvD_BwEandgclsrc=aw.ds (Burberry) in https://shopgreenhills.com/ (The Mall at Green Hills) in Nashville, Tennessee. Her incredible retail career has taken her all over the country, from NYC to Miami and back to Tennessee, with brands including Banana Republic, Cole Hahn, Gibson Guitars, Tory Burch, and more.
    Priscilla says that although retail has been an accidental career and being a leader is most fulfilling, the engagement with clients has always kept her going year after year! Her personal development has been purposeful and driven based on her curiosity about different roles and the enjoyment of various aspects of leadership.
    Our conversation focused on networking and relationship building as a critical part of a successful retail career; you won't want to miss it.
    But first, a huge thank you to the three title sponsors fueling the https://www.retailpride.com/ (RETAIL IN AMERICA) tour and this podcast.
    https://ads.spotify.com/en-US/ (Spotify Advertising )Spotify is the #1 podcast platform in the US and has grown to over 420M monthly unique registered users around the globe, over half of which are supported on the ad platform. Spotify advertising will help you reach and target your audience across devices, locations, and formats.
    https://yoobic.com/ (YOOBIC )Over 300 companies in 80 countries trust https://yoobic.com/ (YOOBIC )to drive their retail performance at scale, get real-time visibility into multi-location business execution, digitized task management, and more.
    https://www.kwi.com/ (KWI) is the industry's only true turnkey omnichannel platform for specialty retailers.
    With over 35 years of experience, let https://www.kwi.com/ (KWI) help you execute flawlessly with the features that matter most, including endless aisle, clienteling, mobile checkout, inventory management, e-commerce, and more.
    Go to https://www.retailpride.com/ (RETAIL PRIDE) and follow me on IG https://www.instagram.com/retailpride/ (@retailpride) to see all the details about the https://www.retailpride.com/ (RETAIL IN AMERICA) tour, the cities we will visit, media links, and more.
    Contact me directly https://www.retailpride.com/contact (here )to nominate a retail hero for this podcast, host a retail networking or book signing event in your city, or say hello.
    Keep your retail pride strong, and I will see you on the road!
    Audio engineer https://www.deanalbak.com/ (Dean Albak )
    Cover image shot by https://www.instagram.com/dukewinn.newyork/ (Duke Winn)

    • 42 min
    Live in Asheville with Leanna Mares and Cory Plott from Ashley HomeStore

    Live in Asheville with Leanna Mares and Cory Plott from Ashley HomeStore

    Welcome to Episode 8 of the https://www.retailpride.com/ (RETAIL IN AMERICA) podcast! I would love to introduce you to two awe-inspiring retail heroes from the Ashley HomeStore in Asheville, North Carolina.
    Founded in 2003 and headquartered in Fort Mill, South Carolina, https://broadriverretail.com (Broad River Retail) is a privately held company and one of the largest and fastest growing independently owned Ashley HomeStore licensees.
    https://www.linkedin.com/in/leanna-mares-b9475051?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3Ba%2BsrjFKSSRODn9Mxd26uCw%3D%3D (Leanna Mares) started her retail career in 2009 at the age of 39 and had never sold a thing! She was recently promoted to the General Manager of the Asheville, NC location, having spent time in other roles with the company, including Sales Manager and Retail Performance Manager.
    https://www.linkedin.com/in/cory-houston-plott-9b269317a?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BePOnH7c6Tx%2Bt2ntiWUkIhQ%3D%3D (Cory Plott) had always drawn and painted as a child to pass the time. After graduating from Haywood Community College with an associate in Professional Crafts focusing on production pottery, Cory produced 8 tons worth of wares annually and sold them at art shows and State Fairs from Philadelphia to Miami.
    In 2019 he decided to pursue his passion for furniture and interiors by working at Ashely HomeStore and quickly became a Million Dollar Memory Maker!
    This is a great episode full of passion and pride for what they both do and filled with authentic local North Carolina southern charm.
    Enjoy!
    A huge thank you to the three title sponsors fueling the https://www.retailpride.com/ (RETAIL IN AMERICA) tour and this podcast.
    https://ads.spotify.com/en-US/ (Spotify Advertising )Spotify is the #1 podcast platform in the US and has grown to over 420M monthly unique registered users around the globe, over half of which are supported on the ad platform. Spotify advertising will help you reach and target your audience across devices, locations, and formats.
    https://yoobic.com/ (YOOBIC )Over 300 companies in 80 countries trust https://yoobic.com/ (YOOBIC )to drive their retail performance at scale, get real-time visibility into multi-location business execution, digitized task management, and more.
    https://www.kwi.com/ (KWI) is the industry's only true turnkey omnichannel platform for specialty retailers.
    With over 35 years of experience, let https://www.kwi.com/ (KWI) help you execute flawlessly with the features that matter most, including endless aisle, clienteling, mobile checkout, inventory management, e-commerce, and more.
    Go to https://www.retailpride.com/ (RETAIL PRIDE) and follow me on IG https://www.instagram.com/retailpride/ (@retailpride) to see all the details about the https://www.retailpride.com/ (RETAIL IN AMERICA) tour, the cities we will visit, media links, and more.
    Contact me directly https://www.retailpride.com/contact (here )to nominate a retail hero for this podcast, host a retail networking or book signing event in your city, or say hello.
    Keep your retail pride strong, and I will see you on the road!
    Audio engineer https://www.deanalbak.com/ (Dean Albak )
    Cover image shot by https://www.instagram.com/dukewinn.newyork/ (Duke Winn)

    • 29 min
    An intimate conversation with Sarah Jessica Parker

    An intimate conversation with Sarah Jessica Parker

    As one of the title sponsors of my https://www.retailpride.com/ (RETAIL IN AMERICA) tour, https://www.kwi.com/ (KWI,) the industry's only true turnkey omnichannel platform for specialty retailers, has allowed me to engage with their fantastic customers. And one of them ishttps://sjpbysarahjessicaparker.com/ ( SJP by Sarah Jessica Parker), her namesake footwear, handbags, and accessories brand.
    This conversation is entirely due to https://www.kwi.com/ (KWI')s strong relationship with its customers, and I am very grateful for our partnership and this opportunity.
    I would say that https://en.wikipedia.org/wiki/Sarah_Jessica_Parker (Sarah Jessica Parker) needs no introduction, but let me share just a few highlights…
    She is most known for her role as https://en.wikipedia.org/wiki/Carrie_Bradshaw (Carrie Bradshaw) on the https://en.wikipedia.org/wiki/HBO (HBO television) series https://en.wikipedia.org/wiki/Sex_and_the_City (Sex and the City), for which she won two https://en.wikipedia.org/wiki/Emmy_Award (Emmy Awards), four https://en.wikipedia.org/wiki/Golden_Globe_Awards (Golden Globe Awards) for https://en.wikipedia.org/wiki/Golden_Globe_Award_for_Best_Actress_%E2%80%93_Television_Series_Musical_or_Comedy (Best Actress in a Comedy Series), and three https://en.wikipedia.org/wiki/Screen_Actors_Guild_Awards (Screen Actors Guild Awards).
    The character was widely popular during the airing of the series and was later recognized as one of the most notable female characters in American television.
    She later reprised the role in the films https://en.wikipedia.org/wiki/Sex_and_the_City_(film) (Sex and the City) (2008) and https://en.wikipedia.org/wiki/Sex_and_the_City_2 (Sex and the City 2) (2010), and the most recent television show https://en.wikipedia.org/wiki/And_Just_Like_That%E2%80%A6 (And Just Like That…).(2022)
    Sarah Jessica and her husband, https://en.wikipedia.org/wiki/Matthew_Broderick (Matthew Broderick), are currently starring on Broadway in https://en.wikipedia.org/wiki/Neil_Simon (Neil Simon)'s https://en.wikipedia.org/wiki/Plaza_Suite (Plaza Suite) revival.
    In February 2014, she started https://sjpbysarahjessicaparker.com/ (SJP by Sarah Jessica Parker,) a footwear line initially launched exclusively at https://en.wikipedia.org/wiki/Nordstrom (Nordstrom) that has grown into a global business sold in every major department store and a small fleet of her own brick-and-mortar locations around the world.
    This conversation was recorded in front of a small live audience at the end of April 2022, at her 54th street location in NYC, one that is very special to her as you will hear.
    I hope you enjoy this as much as I did!
    Ron
    A huge thank you to the three essential title sponsors fueling the https://www.retailpride.com/ (RETAIL IN AMERICA) tour AND this podcast.
    https://ads.spotify.com/en-US/ (Spotify Advertising )Spotify is the #1 podcast platform in the US and has grown to over 420M monthly unique registered users around the globe, over half of which are supported on the ad platform. Spotify advertising will help you reach and target your audience across devices, locations, and formats.
    https://yoobic.com/ (YOOBIC )Over 300 companies in 80 countries trust https://yoobic.com/ (YOOBIC )to drive their retail performance at scale, get real-time visibility into multi-location business execution, digitized task management, and more.
    https://www.kwi.com/ (KWI) is the industry's only true turnkey omni-channel platform for specialty retailers.
    With over 35 years of experience, let https://www.kwi.com/ (KWI) help you execute flawlessly with the features that matter most, including endless aisle, clienteling, mobile checkout, inventory management, e-commerce, and more.
    Go to https://www.retailpride.com/ (RETAIL...

    • 31 min
    Live in Orlando with Hugh Linn from Office Depot

    Live in Orlando with Hugh Linn from Office Depot

    https://my.captivate.fm/dashboard/podcast/3b0d4ec4-df58-432b-9a04-1b08843a9c49/linkedin.com/in/hughlinn (Hugh Linn) is a Florida native, and as many people do, he started in retail just to get through college. He was initially studying to be a math teacher and went on to get an MBA in HR from Nova Southeastern University.
    Today, he says, " I still get to be a teacher and choose my students for the most part. I have also always been fascinated by leadership and what goes into being a great leader. I have failed more times than I have succeeded, but the learnings from that failure have fueled my success."
    He is currently with https://www.officedepot.com/ (Office Depot) as a General Manager in Orlando and initially spent 13 years growing his career at https://www.lanebryant.com/ (Lane Bryant. )
    He says that his secret superpower is empathy, and he has found that leaders can solve most problems with compassion and patience. You will hear that loud in clear when you hear him describe his career journey.
    Enjoy the episode with Hugh!
    But before we get started, I want to thank you to the three essential title sponsors fueling the https://www.retailpride.com/ (RETAIL IN AMERICA) tour AND this podcast.
    https://ads.spotify.com/en-US/ (Spotify Advertising )Spotify is the #1 podcast platform in the US. It has grown to over 420M monthly unique registered users around the globe, over half of which are supported on the ad platform.
    Spotify advertising will help you reach and target your audience across devices, locations, and formats.
    Over 300 companies in 80 countries trust https://yoobic.com/ (YOOBIC )to drive their retail performance at scale, get real-time visibility into multi-location business execution, digitized task management, and more.
    https://www.kwi.com/ (KWI) is the industry's only true turnkey omnichannel platform for specialty retailers.
    Please subscribe, review, and then share this podcast with everyone you know in retail - and there are many of us!
    Go to https://www.retailpride.com/ (RETAIL PRIDE) and follow me on IG https://www.instagram.com/retailpride/ (@retailpride) to see all the details about the RETAIL IN AMERICA tour, the cities we will visit, upcoming events, media links, and more.
    Contact me directly https://www.retailpride.com/contact (here )to nominate a retail hero for this podcast, host a retail networking or book signing event in your city, or just say hello.
    Keep your retail pride strong, and I will see you on the road!
    Audio engineer https://www.deanalbak.com/ (Dean Albak )
    Cover image shot by https://www.instagram.com/dukewinn.newyork/ (Duke Winn)

    • 32 min
    Live in Boston with Ladiane Cardoso from Zadig et Voltaire

    Live in Boston with Ladiane Cardoso from Zadig et Voltaire

    Welcome to episode 6, and I have another exceptional retail hero here with me in Boston today! https://www.linkedin.com/in/ladiane-cardoso-20455a157?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BC%2FQU4ztYSjuj8Z3hrVNZdg%3D%3D (Ladiane Cardoso )is a Multi-Store General Manager for https://us.zadig-et-voltaire.com/ (Zadig et Voltaire )today and is very passionate about Talent Development and Client Relationship Management.
    She is originally from Cape Verd, a small country on the West Coast of Africa. Ladiane moved to the US 8 years ago for college and started her American journey without knowing the language in a small town in Rhode Island.
    She was initially studying Social Service, but after only one year of working in retail, she changed my major to Business Management and Fashion Merchandising at Fisher College.
    This life-changing introduction to the retail industry was just 6 years ago as a Part-Time Sales Associate at Banana Republic, right here on Newbury St. in Boston.
    She says that although her retail career was accidental, it unfolded perfectly, and she can't imagine doing anything else!
    But before we get started, I want to thank you to the three essential title sponsors fueling the https://www.retailpride.com/ (RETAIL IN AMERICA) tour AND this podcast.
    https://ads.spotify.com/en-US/ (Spotify Advertising )Spotify is the #1 podcast platform in the US. It has grown to over 420M monthly unique registered users around the globe, over half of which are supported on the ad platform.
    Spotify advertising will help you reach and target your audience across devices, locations, and formats.
    Over 300 companies in 80 countries trust https://yoobic.com/ (YOOBIC )to drive their retail performance at scale, get real-time visibility into multi-location business execution, digitized task management, and more.
    https://www.kwi.com/ (KWI) is the industry's only true turnkey omnichannel platform for specialty retailers.
    Please subscribe, review, and then share this podcast with everyone you know in retail - and there are many of us!
    Go to https://www.retailpride.com/ (RETAIL PRIDE) and follow me on IG https://www.instagram.com/retailpride/ (@retailpride) to see all the details about the RETAIL IN AMERICA tour, the cities we will visit, upcoming events, media links, and more.
    Contact me directly https://www.retailpride.com/contact (here )to nominate a retail hero for this podcast, host a retail networking or book signing event in your city, or just say hello.
    Keep your retail pride strong, and I will see you on the road!
    Audio engineer https://www.deanalbak.com/ (Dean Albak )
    Cover image shot by https://www.instagram.com/dukewinn.newyork/ (Duke Winn)

    • 33 min

Customer Reviews

5.0 out of 5
10 Ratings

10 Ratings

MrSuperion007 ,

Bringing needed focus to retail heroes

A very different podcast focusing on the stories of the people that make retail possible. Ron guides guests to tell their story about how they entered the retail business and their journey so far with a focus on why they stay in the industry. As an industry, retail impacts everyone but until now we usually only hear from the people running corporate retail. Now we hear from those on the frontline to those who are responsible for directly managing and supporting store teams. Definitely worth a spot on your podcast playlist!

Ellie Bock ,

A breath of fresh air

Ron is a naturally gifted storyteller and interviewer who allows his guests to shine. Three episodes in and I’m already a big fan. So excited to follow Ron his journey across America.

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