39 min
Rick Myers is Successful Elevate Podcast
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- Business
What is customer success? I have no idea. Too many companies use the term for too many things, and most of them are doing it wrong. Our dear friend Rick at Linode is actually doing it right by defining clearly the structure of customer success for their team and refining it to better serve their customers. Sounds easy, right? Hmmmmm, is it?
What is customer success? I have no idea. Too many companies use the term for too many things, and most of them are doing it wrong. Our dear friend Rick at Linode is actually doing it right by defining clearly the structure of customer success for their team and refining it to better serve their customers. Sounds easy, right? Hmmmmm, is it?
39 min