49 min
S2 E7 Tony Saldanha (skill = Use Cases) Customer Insight Leader podcast
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- Careers
For episode 7 of season 2, I am very excited to welcome my new guest, Tony Saldanha.
Tony is the CEO & co-founder of Inixia, a global standards and certification body for the Shared Services industry. Before that, he ran Procter & Gamble’s famed multi-billion-dollar Global Business Services (GBS) division and IT operations across every region. So, he comes to us with a wealth of commercial & senior leadership experience.
Importantly, Tony has also put his time into educating others and is the author of an excellent book on leading digital transformations, called “Why Digital Transformations Fail” and more recently the co-author of a new book: “Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage”.
In our conversation, we explore both lessons from those books (and Tony's career) as well as what these mean for data leaders. What could it mean for data leaders to focus on processes not just data products? Why should data leaders see their main calling as delivering use cases?
Plenty of wisdom for data professionals with all levels of experience. Well worth considering Tony's challenge to not be a bureaucrat but rather transform your processes to change your team & organisation.
For episode 7 of season 2, I am very excited to welcome my new guest, Tony Saldanha.
Tony is the CEO & co-founder of Inixia, a global standards and certification body for the Shared Services industry. Before that, he ran Procter & Gamble’s famed multi-billion-dollar Global Business Services (GBS) division and IT operations across every region. So, he comes to us with a wealth of commercial & senior leadership experience.
Importantly, Tony has also put his time into educating others and is the author of an excellent book on leading digital transformations, called “Why Digital Transformations Fail” and more recently the co-author of a new book: “Revolutionizing Business Operations: How to Build Dynamic Processes for Enduring Competitive Advantage”.
In our conversation, we explore both lessons from those books (and Tony's career) as well as what these mean for data leaders. What could it mean for data leaders to focus on processes not just data products? Why should data leaders see their main calling as delivering use cases?
Plenty of wisdom for data professionals with all levels of experience. Well worth considering Tony's challenge to not be a bureaucrat but rather transform your processes to change your team & organisation.
49 min