25 episodes

The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.

Jason Cutter, CEO and founder of Cutter Consulting Group, is a Sales Success Architect – helping companies create scalable sales operations (What does ‘scalable’ mean? Reach out to Jason to get a copy of his Sales Success Iceberg ebook and checklist). He is the author of Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker, as well as A Sales Consultant’s Guide To: Overcoming Objections and Motivating Your Sales Team. His other podcast, with over 400 episodes, is the Authentic Persuasion Show.

To find out more, visit the hub for all things Jason Cutter: www.jasoncutter.com

Scalable Call Center Sales Jason Cutter

    • Business
    • 5.0 • 18 Ratings

The mission of the show is to provide call center owners and leaders with the tools for building scalable sales operations. After being in and around sales operations for 18 years, Jason Cutter is focused on helping improve the world of sales, one salesperson, one team at a time. During this twice-a-week show, Jason will be chatting with call center/sales industry experts and call center owners and leaders to help the entire call center sales ecosystem raise the bar, close more deals, provide value to more customers, and scale to whatever level desired.

Jason Cutter, CEO and founder of Cutter Consulting Group, is a Sales Success Architect – helping companies create scalable sales operations (What does ‘scalable’ mean? Reach out to Jason to get a copy of his Sales Success Iceberg ebook and checklist). He is the author of Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker, as well as A Sales Consultant’s Guide To: Overcoming Objections and Motivating Your Sales Team. His other podcast, with over 400 episodes, is the Authentic Persuasion Show.

To find out more, visit the hub for all things Jason Cutter: www.jasoncutter.com

    [046] Digital Marketing Strategies and Success, with Donald Batsford from Google

    [046] Digital Marketing Strategies and Success, with Donald Batsford from Google

    Are you fully using your digital capabilities to connect with people? How do you leverage digital marketing?



    The world has changed when it comes to marketing. In order to be more effective, you must ensure that you are leveraging all available resources to engage your prospects.



    In this episode, Donald Batsford from Google and I talk about digital marketing strategies and success.



    Learn more from his experiences as the Head of Industry of the company, and as he leads a team of digital marketing experts.





    Find out if your Sales Operation in Scalable



    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker



    Get help with your sales team



    Connect with Jason on LinkedIn



    Or go to Jason’s HUB – www.JasonCutter.com



    Connect with Donald on Linkedin

    • 51 min
    [045] Becoming Bulletproof for the Sales Battlefield, with Shawn Rhodes from Bulletproof Selling

    [045] Becoming Bulletproof for the Sales Battlefield, with Shawn Rhodes from Bulletproof Selling

    What qualities do you think a successful sales leader should have? How can you make your sales team stand out on a sales battlefield?



    In this episode, Shawn Rhodes from Bulletproof Selling and I, talk about becoming bulletproof for the sales battlefield.



    "The priority that every sales leader should be encouraging in their team, is the ability and willingness to innovate." – Shawn Rhodes



    Learn more about successful sales operations how to become an effective sales leader.





    Find out if your Sales Operation in Scalable



    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker



    Get help with your sales team



    Connect with Jason on LinkedIn



    Or go to Jason’s HUB – www.JasonCutter.com



    Connect with Shawn on Linkedin

    • 42 min
    [044] Recruiting and Retention Success, with Milan Batinich from A.W. Companies, Inc.

    [044] Recruiting and Retention Success, with Milan Batinich from A.W. Companies, Inc.

    How do you become successful in recruiting and retention? How do you manage to lead a team with considerable diversity in behavior and preferences?



    One of the biggest things in successfully keeping people in the company is the Platinum Rule, where you take a step further and treat your employees the way they want to be treated.



    In this episode, Milan Batinich and I talk about his experiences in BPO Staffing. We also talked about the Predictive Index which is one of his specialties, and how that fits into your call centers.



    Learn more about recruiting, retention, creating valuable connections, and leadership.





    Find out if your Sales Operation in Scalable



    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker



    Get help with your sales team



    Connect with Jason on LinkedIn



    Or go to Jason’s HUB – www.JasonCutter.com



    Connect with Milan on Linkedin

    • 36 min
    [043] The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center

    [043] The Art and Science of Call Center Success, with Richard Blank from Costa Rica's Call Center

    What does it take to build a successful BPO company? How successful are you with your agents?



    In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them.



    In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America.



    Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space.





    Find out if your Sales Operation in Scalable



    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker



    Get help with your sales team



    Connect with Jason on LinkedIn



    Or go to Jason’s HUB – www.JasonCutter.com



    Connect with Richard on Linkedin

    • 47 min
    [042] How Emerging Media Can Help You Close More Sales, with Eric Smith from Incremental Media

    [042] How Emerging Media Can Help You Close More Sales, with Eric Smith from Incremental Media

    In a world full of distractions, how can you reach more customers? Are you winning overall with your marketing strategy?



    Consumers aren't always going to do what you think they should. They will not always follow your footsteps. And many companies only consider how they want to market their product, yet neglect to consider what the consumers want.



    In this episode, Eric Smith from Incremental Media and I, talk about how emerging media can help in closing more deals.



    Learn more about success in sales, utilizing media, and marketing strategies.





    Find out if your Sales Operation in Scalable



    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker



    Get help with your sales team



    Connect with Jason on LinkedIn



    Or go to Jason’s HUB – www.JasonCutter.com



    Connect with Eric on Linkedin

    • 45 min
    [041] Learning How To Become A Sales Professional, with Leff Bonney from Florida State University

    [041] Learning How To Become A Sales Professional, with Leff Bonney from Florida State University

    How do you move up from a salesperson to a sales professional? What are some of the steps to be successful in a sales career?



    It is not as simple as you may think to start in the sales industry. Few people are born salespeople, while most must work hard to acquire the necessary skills.



    In this episode, Leff Bonney from the FSU Sales Institute and I, talk about learning how to become a sales professional. We also talked about his experiences as a professor of sales and marketing.



    Learn more about what truly separates great salespeople from everyone else, and become a self-made sales professional.





    Find out if your Sales Operation in Scalable



    Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker



    Get help with your sales team



    Connect with Jason on LinkedIn



    Or go to Jason’s HUB – www.JasonCutter.com



    Connect with Leff on Linkedin

    • 43 min

Customer Reviews

5.0 out of 5
18 Ratings

18 Ratings

Marketing Shark ,

Great way to scale up call center knowledge

Have really enjoyed listening to the Scalable Call Center podcast. It’s an excellent resource for “scaling up” your call center knowledge. The host clearly understands the call center environment and creates a great environment for great conversations.

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