297 episodes
eBay for Business eBay
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- Business
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4.1 • 166 Ratings
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The eBay for Business podcast is the number one eBay related podcast and a top e-commerce resource featuring eBay sellers, eBay employees and industry experts. This is the definitive weekly source for the information and inspiration needed to start, run and grow a business on eBay, the world’s most powerful marketplace. Find out more at ebay.com/podcast, reach us at 1-888-723-4630, or podcast@ebay.com.
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eBay for Business - Ep 297 - Sourcing Inventory from Government Agencies
Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
Welcome to eBay for Business!
This week, eBay seller Richard Cash joins us this week to talk about his business sourcing and selling government agency surplus merchandise on eBay. Griff and Kayomi answer questions on how Best Offer works with Time Away and an unusual buyer request for shipping items back in a return.
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
00:01 - Intro
04:04 - Sourcing Inventory from Government Agencies
13:54 - Q&A and Outro
New links for Ep 297
eBay Inc Blog - https://www.ebayinc.com/stories/news/neebay-to-discontinue-acceptance-of-american-express-payments-starting-august-17-2024/
Surplus Guide for Public Agencies - https://richardcash.net/
Time Away Help Page - https://www.ebay.com/help/selling/selling-tools/time-away?id=5137&st=3&pos=1&query=Time%20Away&intent=time%20away&lucenceai=lucenceai&docId=HELP1600
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast -
eBay for Business - Ep 296 - Three Customer Service Best Practices
Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
Welcome to eBay for Business!
This week, Seller David Ng created his own customer service best practices based on his own experience with frustrated buyers. He shares three of them with us on this episode. Kayomi and Griff answer your questions about bulk listing upload, wildcards in search, and the Ship Time Detailed Seller Rating.
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
00:01 - Intro
05:33 - Three Customer Service Best Practices
14:43 - Q&A and Outro
New links for Ep 296
David Ng’s eBay Store - https://www.ebay.com/str/allwhowandertrading
Seller Hub Bulk Uploads - https://www.ebay.com/sh/reports/uploads
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast -
eBay for Business - Ep 295 - The 2024 eBay Recommerce Report: The Era of Reuse
Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
Welcome to eBay for Business!
This week, Renee Morin, eBay’s Chief Sustainability Officer, joins us to talk all things Recommerce and the 2024 Recommerce Report. Griff and Kayomi answer your questions about finding an item’s SKU when an offer is received and how to list Specialty Services items correctly.
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
00:01 - Intro
04:12 - The 2024 eBay Recommerce Report: The Era of Reuse
18:19 - Q&A and Outro
New links for Ep 295
Summer Seller Check In - https://sellerevents.ebay.com/events/details/ebay-ebay-seller-events-presents-summer-seller-check-in/
The eBay 2024 Recommerce Report - https://www.ebayinc.com/recommerce-report/
The eBay Specialty Services Category - https://www.ebay.com/sch/316/i.html?_from=R40&_nkw=specialty+services&_dmd=2&rt=nc
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast -
eBay for Business - Ep 294 - The Road To Entrepreneurship Started with One Book
Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
Welcome to eBay for Business!
This week, we re-start our Seller Spotlight series with eBay seller and 2023 Up & Running Grantee Daniel Trujillo. Daniel talks about getting his start in business with a high school teacher who mentored his first steps towards entrepreneurship. And This week’s answered questions include two about eBay International Shipping and the eBay Standard Envelope and selling to international buyers who use Freight Forwarders.
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
00:01 - Intro
02:58 - The Road To Entrepreneurship Started with One Book
19:29 - Q&A and Outro
New links for Ep 294
Daniel’s eBay Store - https://www.ebay.com/str/thehoarderstore
eBay Shipping Preferences - https://www.ebay.com/ship/prf
eBay International Shipping Explained - https://www.ebay.com/sellercenter/shipping/ebay-international-shipping
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast -
eBay for Business - Ep 293 - New Promotions Updates for Coupons, Sales Events, and More
Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
Welcome to eBay for Business!
This week, eBay Product Lead for the Seller Experience team joins us to outline all of the recent updates for promotions in Seller Hub. Kayomi and Griff answer questions about shipping supplies and store level and visibility with Promoted Listings.
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
00:01 - Intro
03:56 - New Promotions Updates for Coupons, Sales Events, and More
21:18 - Q&A and Outro
New links for Ep 293
Product Research Now On Mobile - https://community.ebay.com/t5/Announcements/Product-Research-formerly-Terapeak-is-now-on-mobile/ba-p/34440521
Promotions Dashboard in Seller Hub - https://www.ebay.com/sh/mkt/promotionmanager/dashboard
Store Subscription & Benefits - https://www.ebay.com/sellercenter/payments-and-fees/subscriptions-and-fees
Promoted Listings - https://www.ebay.com/sellercenter/growth/promoted-listings
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast -
eBay for Business - Ep 292 - Best Practices for New (& Experienced) Sellers
Give us a call - 888-723-4630
Send us an email - podcast@ebay.com
visit us at ebay.com/podcast
Welcome to eBay for Business!
This week, eBay Seller Advocate and podcast correspondent Chuck Van Pelt returns with his best practices that any new or experienced seller should consider for their business. Also this week; how do you handle buyer requests post sale to delay payment? Griff and Kayomi read some of the responses to this question.
To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at podcast@ebay.com. To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)
00:01 - Intro
03:46 - Best Practices for New (& Experienced) Sellers
23:43 - Q&A and Outro
New links for Ep 292
Up and Running Grant Application - https://helloalice.com/grants/ebay/
Chuck Van Pelt’s eBay Store - https://www.ebay.com/str/chuckmac
Preferences for items awaiting payment (Unpaid Item Assistant) - https://www.ebay.com/Cancel/Preference/UnpaidPurchase
eBay For Business Podcast Facebook Group - https://www.facebook.com/groups/eBayForBusinessPodcast
Recurring Links / Phone Numbers / Hashtags Mentioned:
888-723-4630 - Call in Line
eBay Seller News Announcements - ebay.com/announcements
eBay Community - ebay.com/community
eBay Weekly Community Chat - ebay.com/communitychat
eBay Help - ebay.com/help/home
eBay Meetups - ebay.com/meetups
Managed Payments on eBay - ebay.com/payments
eBay for Business Podcast - ebay.com/podcast
eBay Seller Center - ebay.com/sellercenter
eBay Seller Hub - ebay.com/sh
eBay System Status - ebay.com/sts
explore.ebay.com
facebook.com/eBayForBusiness
eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast
#ebaypodcast
Customer Reviews
A compelling podcast
This podcast is brilliant! Great job eBay!
It’s fine
I think the main value of this podcast is having a place to get concise updates on product changes. Otherwise I put it at speed 1.5. I don’t know if the hosts realize their snark isn’t all that endearing (ie Kayomi being aghast when listeners didn’t know who she was by her second or third episode) or Griffs commentary in general. It honestly distracts from the content and I find myself wondering why they feel their side comments are necessary vs listening to what is being said. It’s also very strange to me that they have a hard time answering so many platform questions. I don’t know if they need a better bridge between the product teams but they consistently give half baked answers to questions they select to answer. How is this not a sign that the platform has become too messy when the people representing your brand struggle to answer anything that’s not easily searchable. Again- I listen more for product updates… my suggestion would be to find hosts who perhaps aren’t so jaded. The tone and quality of the latest Q&A episode is real off putting. Why would I want to sell on a platform that clearly exacerbates the hosts of a the company’s podcast? Get back to basics guys and save some of the color commentary for team meetings or happy hour.
Entertaining and informative.
I’ve listened to every episode and this show keeps me up to date on any Ebay changes and I also get to learn from other sellers and guests on the show. Bonus is the hosts are entertaining.