85 episodes

The Tech on Toast podcast is brought to you by Chris Fletcher, Founder & CEO of Tech on Toast. Chris talks to entrepreneurs in the world of hospitality and retail technology. Search for the best problem solving tech, listen to both operators and tech experts on our podcast and meet up with the brilliant people who are helping innovate the hospitality industry as we enter a new era. Welcome to Tech on Toast.

Tech on Toast, The Hospitality Tech Podcast Chris Fletcher

    • Technology

The Tech on Toast podcast is brought to you by Chris Fletcher, Founder & CEO of Tech on Toast. Chris talks to entrepreneurs in the world of hospitality and retail technology. Search for the best problem solving tech, listen to both operators and tech experts on our podcast and meet up with the brilliant people who are helping innovate the hospitality industry as we enter a new era. Welcome to Tech on Toast.

    From washing plates to spinning plates, empowering hospitality with Alex Dyer, UK MD at BIzimply

    From washing plates to spinning plates, empowering hospitality with Alex Dyer, UK MD at BIzimply

    I am thrilled to announce the latest episode of the Tech On Toast podcast is now live! 🎧 This episode is packed with insights and valuable takeaways that you won't want to miss.

    🔍 Three Key Takeaways from this Episode:

    1️⃣ The Power of Hospitality Tech: In this episode, we dive deep into the world of hospitality tech and how it is revolutionising the industry. From untangling tech operations to enhancing customer experiences, the conversation sheds light on the importance of leveraging technology in the hospitality sector.

    2️⃣ Navigating the Tech Landscape: The discussion highlights the challenges faced by hospitality businesses when it comes to choosing the right tech solutions. With a plethora of options available, it's crucial to understand the nuances of each product and how it aligns with the unique needs of the business.

    3️⃣ Balancing Sales and Customer Success: The episode delves into the delicate balance between sales and customer success in the tech industry. It emphasizes the importance of aligning sales promises with product capabilities to ensure customer satisfaction and long-term success.

    🎤 Listen to the Full Episode:Tech On Toast Podcast - Episode Transcript

    Don't miss out on these valuable insights and expert perspectives on the intersection of hospitality and technology. Tune in now and stay ahead of the curve in the ever-evolving tech landscape! 🚀

    #TechOnToast #HospitalityTech #PodcastEpisode #TechInnovation #CustomerSuccess #SalesStrategies

    • 55 min
    Cracking The Profitability Code with Nick Popovici, Co-Founder & CEO at Vita Mojo

    Cracking The Profitability Code with Nick Popovici, Co-Founder & CEO at Vita Mojo

    I had the pleasure of chatting with Nick Popovici, the co-founder and CEO of Vita Mojo. We delved into some fascinating insights about the hospitality tech industry and how technology is transforming the way businesses operate.

    Here are three key takeaways from my conversation with Nick:

    Customisation is Key: Nick emphasised the importance of customisation in technology solutions for hospitality businesses. By offering highly customisable and flexible solutions, operators can tailor their tech to fit their unique brand and operational needs. This level of customisation not only enhances the guest experience but also drives operational efficiency.

    Holistic Problem-Solving: Nick highlighted the significance of approaching tech solutions holistically. Rather than focusing on individual problems in isolation, operators should take a step back and look at the bigger picture. By identifying the root causes of challenges and addressing them comprehensively, businesses can avoid patchwork solutions and create a more seamless operational environment.

    Operational Excellence Drives Success: Operational efficiency is a key factor in the success of hospitality businesses. By leveraging technology to streamline processes, reduce labor costs, and optimise operations, operators can enhance profitability and customer satisfaction. Nick emphasised the importance of operational excellence as a key driver of success in the industry.

    I highly recommend tuning in to the full episode to gain more valuable insights from Nick Popovici on how technology is reshaping the hospitality tech landscape. You can listen to the episode on the Tech On Toast podcast platform.

    Let's continue to embrace innovation and technology to drive growth and success in the hospitality industry! 🚀 #TechOnToast #HospitalityTech #Innovation #OperationalExcellence

    • 50 min
    How to automate and drive more profit through running your own events with John Karemy, from Tripleseat

    How to automate and drive more profit through running your own events with John Karemy, from Tripleseat

    I am thrilled to announce the latest episode of the Tech On Toast podcast featuring John Karemy, the marketing lead for the UK at Tripleseat.

    In this episode, we delved into some fascinating insights about hospitality tech and event management. Here are three key takeaways from our conversation with John

    1.Automation and Efficiency

    John highlighted how Tripleseat's platform automates, centralises, and streamlines event management processes for hospitality venues. By utilising Tripleseat, venues can save time on administrative tasks, increase efficiency, and ultimately enhance the overall event management experience.

    2. Revenue Growth

    One of the standout points was the significant impact Tripleseat has on event revenue. John shared that venues using Tripleseat have seen a remarkable 30% increase in event revenue. This statistic underscores the tangible benefits of investing in technology to drive revenue growth and maximise event potential.

    3. Innovative Features

    We also discussed the innovative features of Tripleseat, such as the newly launched Floor Plans tool. This tool allows venues to create 2D and 3D visualisations of their spaces, providing a unique and immersive experience for potential customers. The ability to showcase venues in such a dynamic way can lead to increased bookings and customer engagement.

    If you're in the hospitality industry or involved in event management, this episode is a must-listen! John's insights into the future of event technology and the value Tripleseat brings to venues are truly enlightening.

    Listen to the full episode on the Tech On Toast podcast to learn more about how Triple Seat is revolutionising event management in the hospitality sector.

    And don't forget to connect with John Karemy on LinkedIn for further discussions and insights!#TechOnToast #HospitalityTech #EventManagement #TripleSeat #PodcastEpisode #LinkedInNetworking

    • 28 min
    Putting employees at the heart of your business with Sinead Marron, Director of Growth at Alkimii

    Putting employees at the heart of your business with Sinead Marron, Director of Growth at Alkimii

    Exciting New Episode Alert! 🎙️



    I’m excited to announce the latest episode of the Tech On Toast podcast, featuring a fascinating chat with Sinead Marron, Director of Growth at Alkimii.



    In this episode, we dive into the world of hospitality tech and uncover some key insights that you won’t want to miss. Here are three highlights from our conversation:



    1. Empowering Employees Through Technology

    Sinead emphasised how crucial it is to empower hospitality employees through effective communication and engagement. Using tools like Alkimii’s chat and newsfeed features, businesses can foster a more transparent and connected work environment. This platform allows employees to share feedback, celebrate achievements, and stay connected, which can significantly boost morale and reduce turnover rates.

    2. Data-Driven Decision Making

    We discussed the importance of using data for informed decision-making. Alkimii’s Insights feature provides valuable benchmarking data and reporting capabilities, enabling businesses to analyse performance metrics, track trends, and make strategic decisions based on real-time information. Effective use of data can help optimise operations, enhance employee satisfaction, and drive business growth.

    3. Predictive Analytics and AI

    Looking ahead, Sinead introduced “Ask Alkimii,” an upcoming feature that uses predictive analytics and AI to offer actionable insights and answer specific queries related to payroll, employee retention, and performance metrics. By leveraging AI, businesses can streamline operations, improve efficiency, and stay ahead of industry trends.



    I highly recommend tuning in to the full episode to hear more valuable insights from Sinead about the transformative impact of hospitality tech and how Alkimii is revolutionising the industry. If you’re interested in learning more or exploring how Alkimii can benefit your business, reach out to Sinead directly at Sinead@alkimii.com or visit www.alkimii.com for more information.



    Let’s keep the conversation going and embrace the power of technology to drive innovation and success in the hospitality sector. Stay tuned for more exciting episodes and industry insights on the Tech On Toast podcast! 🚀 #HospitalityTech #EmployeeEngagement #DataAnalytics #AI #TechOnToastPodcast

    • 42 min
    Building Systems with operations in mind with Tommy Giraux, Head of Systems, Honest Burger

    Building Systems with operations in mind with Tommy Giraux, Head of Systems, Honest Burger

    Exciting news - a new episode of the Tech On Toast podcast is out now! 🚀

    In this episode, I had the pleasure of chatting with Tommy Giraux, Head of Systems at Honest Burger, about all things tech in the hospitality industry. Here are three key takeaways from our chat at Brewdog Waterloo!

    1.Prioritise Transparency in Pricing: Tommy highlighted the importance of tech providers being transparent about their pricing. This transparency not only helps potential customers make informed decisions but also builds trust and credibility in the industry.

    2.Enhance Customer Support: Customer support is crucial in the tech world. Tommy emphasised the need for tech companies to actively engage with their clients, provide ongoing support, and address any issues promptly. A strong support system can make a significant difference in customer satisfaction and retention.

    3.Try Before You Buy: Tommy shared his experience with demo platforms and the value of having a hands-on experience before making a purchase. Offering potential customers the opportunity to test out a product or service can help them make better-informed decisions and ensure the solution aligns with their needs.

    If you’re interested in learning more about the evolving role of tech in the hospitality industry and gaining valuable insights from Tommy Giraux, be sure to tune in to the latest episode of the Tech On Toast podcast. 🍞🔌

    #TechOnToast #HospitalityTech #CustomerSupport #Transparency #TechInnovation

    • 43 min
    How to enhance Restaurant Profitability with Nory's Operating System Platform, with Conor Sheridan

    How to enhance Restaurant Profitability with Nory's Operating System Platform, with Conor Sheridan

    I am thrilled to announce the latest episode of the Tech On Toast podcast featuring Conor Sheridan, the founder and CEO of Nori. In this episode, Conor shares some incredible insights into the world of hospitality tech and how Nori is revolutionizing the industry. Here are three key takeaways from our conversation:

    1. Focus on Impactful Technology

    Conor emphasises the importance of technology that directly impacts the bottom line of businesses. Nori's mission is to deliver profit increases for their partners, ultimately enabling them to run more successful and profitable operations. By focusing on financial impact, Nori is setting a new standard in the industry.

    2. AI as a Game Changer

    The discussion around AI in the hospitality industry is evolving rapidly. Conor highlights how AI can be a powerful tool when used strategically to enhance operational efficiency, reduce costs, and drive profitability. Nori's approach to AI is centered around specific use cases and solving real problems for their partners, making it a game changer in the industry.

    3. Global Expansion and Localisation

    As Nori expands its reach globally, Conor discusses the importance of understanding the nuances of different markets while maintaining a centralized operational approach. By focusing on building deeper relationships and driving impact in each region, Nori is paving the way for consistent success across various countries and regions.

    If you're looking to streamline your restaurant operations, increase profitability, and leverage cutting-edge technology, Nori is the partner you need. Reach out to Conor and his team at Nori to explore how their innovative solutions can transform your business.

    Listen to the full episode for more insights and inspiration from Conor Sheridan on the Tech On Toast podcast. Don't miss out on this valuable conversation that could revolutionize your approach to hospitality tech!

    #TechOnToast #HospitalityTech #Innovation #AI #Profitability #GlobalExpansion #PodcastEpisode #NoriCEO #ConorSheridan

    • 24 min

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