59 episodes

The world of work is a world of paradox. In this podcast, we tackle your everyday workplace or office environment topics, challenges, or activities. We also discuss trends and strategy in business. Our end goal is to help managers stamp out bad practices and help employees deal with them. Drs. Frank Butler and Paul Harvey, two management professors, co-host this podcast. We encourage your participation in our podcast by asking questions or sharing your experiences with us.

The Busyness Paradox Frank and Paul

    • Business
    • 4.8 • 12 Ratings

The world of work is a world of paradox. In this podcast, we tackle your everyday workplace or office environment topics, challenges, or activities. We also discuss trends and strategy in business. Our end goal is to help managers stamp out bad practices and help employees deal with them. Drs. Frank Butler and Paul Harvey, two management professors, co-host this podcast. We encourage your participation in our podcast by asking questions or sharing your experiences with us.

    Beyond the Bill: Tipping Trends and Research Revelations

    Beyond the Bill: Tipping Trends and Research Revelations

    Live from the Southern Management Association conference in St. Pete Beach, FL, Frank and Paul interview Cornel University's Dr. Mike Lynn, arguably the world's foremost researcher on service tipping. We discuss the pros and cons of tipping as a form of compensation, demographic differences in tipping rates and, of course, the sudden proliferation of tipping into seemingly every facet of our lives.

    If you're tired of tipping at self-service cash registers, you'll enjoy this one. And if you're a management researcher, listen up! Stunningly, with the exception of Dr. Lynn, this dramatic shift in service work compensation has flown almost completely under our radar so far. Let's get cracking folks.

    Links to People and Publications Mentioned in This Episode:


    - Dr. Michael Lynn - Michael D. Johnson and Family Professor of Services Marketing, Cornell University
    - The moral imperative of tipping
    - A Traveler’s Guide to Tipping in a Changed World
    - Danny Meyer’s Restaurants Will End Their No-Tipping Policy
    - Service sweethearting: An effective way to increase tips?
    - Giving vs. Giving In


    Come visit us at busynessparadox.com to see episode transcripts, blog posts and other content while you’re there!

    • 1 hr 28 min
    Kneeling at the Altar of Busyness

    Kneeling at the Altar of Busyness

    Fans of American College Football were recently treated to a baffling display of heroic determination. Needing only to touch a kneecap to a blade of grass to secure a hard fought victory, the University of Miami's gridiron team bravely stole defeat from the jaws of victory. How? With unnecessary busywork, of course.  
    Come visit us at busynessparadox.com to see episode transcripts, blog posts and other content while you’re there!

    • 58 min
    Why Not Win? A Discussion with Larry Thornton and Dave Ketchen

    Why Not Win? A Discussion with Larry Thornton and Dave Ketchen

    Larry Thornton and Dave Ketchen join us to discuss their award-winning graphic novel, "You Have to Live, Why Not Win?" and Larry's journey from racial segregation to success as an entrepreneur, author, teacher and artist. This is our most inspirational interview yet and will make you question your perceptions of yourself and others. In a good way. We promise. If you listen to one episode of the Busyness Paradox, make sure it's this one.

    As Frank summarized in his review of the book (in press, Academy of Management Learning & Education):

    Ultimately, indeed, you have to live, and with generative artificial intelligence, such as ChatGPT, becoming more prevalent in the work- place, the characteristics of communication skills, relationship skills, disposition, deportment, and demeanor introduced in this book are certain to help students differentiate themselves through their ability to relate to others, thus giving them a greater opportunity to win.

    Links to People, Places, and Books Mentioned in this Episode:
    - You Have to Live…Why Not Win? A Graphic Novel
    - Why Not Win? Reflections on a fifty-year journey from the segregated South to America's boardrooms - and what it can teach us all
    - Why Not Win Institute
    - Larry Thornton
    - Dave Ketchen
    Come visit us at busynessparadox.com to see episode transcripts, blog posts and other content while you’re there!

    • 1 hr 24 min
    The Paradox of Fearing Change

    The Paradox of Fearing Change

    We humans have a love/hate relationship with change. Many of us are probably alive today because some cave-dwelling ancestor said “on second thought, let’s not try that new shortcut through viper country cousin Erg suggested before he mysteriously disappeared.” Yet we also fear the consequences of NOT changing with the times: obsolescence, boredom and generally getting left behind as the world moves on. 

    And so we cling to the familiar, instinctively pushing back against the mere suggestion that there are new and better ways to do our jobs or live our lives. All while harboring a dread fear of what would almost certainly happen if we don’t embrace the very changes we are afraid of. Join us as we ponder this paradox of paralysis, where the only thing we fear more than change is the consequences of not changing. 
     


    Come visit us at busynessparadox.com to see episode transcripts, blog posts and other content while you’re there!

    • 53 min
    Mo' Money, Mo' Busywork

    Mo' Money, Mo' Busywork

    Have you ever gotten a pay raise and then, looking back, sort of wished you hadn't? It's become a surprisingly common phenomenon as employees have found hidden strings attached to the Covid-era generosity shown by employers. To discuss this unusual predicament, we sought out someone with a usual perspective on the workplace: meet Dr. Caleb Sanchez, a former police officer turned business psychologist. Join us as Dr. Sanchez, founder of Executive Equilibrium, shares his advice for adjusting to the shifting realities of the post-Covid workplace.
    Come visit us at busynessparadox.com to see episode transcripts, blog posts and other content while you’re there!

    • 48 min
    Artificial Work Meets Artificial Intelligence

    Artificial Work Meets Artificial Intelligence

    With all the fanfare about artificial intelligence these past few months, listeners have asked us: "Will ChatGPT put an end to busywork?" Like all self-appointed experts, we took the question straight to ChatGPT. It tells us that "ChatGPT is designed to provide automated assistance and support...helping employees perform tasks more efficiently and effectively, reducing the amount of busywork they need to do." We’re…cautiously optimistic. 
    Come visit us at busynessparadox.com to see episode transcripts, blog posts and other content while you’re there!

    • 55 min

Customer Reviews

4.8 out of 5
12 Ratings

12 Ratings

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