The case for optimism—and hope—in pediatrics PG Pulse
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- Business
Pediatric care is different. Children and their families, facing uncharted territory at a vulnerable time in their lives, rely on hope to light the path forward.
In this episode of PG Pulse, host Chrissy Daniels, Press Ganey’s Chief Experience Officer, sits down with two inspiring leaders in pediatrics: Kurt Newman, the recently retired President and CEO of Children's National Hospital, who received the Lifetime Achievement Award at Press Ganey's HX24 conference; and Madeline Bell, the 2024 recipient of the CEO of the Year Award for her stewardship at Children’s Hospital of Philadelphia.
This episode explores:
• How healthcare leaders can cultivate a culture of optimism by staying connected to the front lines
• A framework for human-centered design built on the needs of patients, their families, and their healthcare teams
• How technology, complex social issues, and a changing healthcare landscape impact the patient and family experience in pediatrics
• Insights into the future of care, fueled by advancements in AI and a focus on early intervention
• The power of hope, and how collaborations between patients, families, caregivers, and leadership can forge a path forward, and shape a brighter future for healthcare
Pediatric care is different. Children and their families, facing uncharted territory at a vulnerable time in their lives, rely on hope to light the path forward.
In this episode of PG Pulse, host Chrissy Daniels, Press Ganey’s Chief Experience Officer, sits down with two inspiring leaders in pediatrics: Kurt Newman, the recently retired President and CEO of Children's National Hospital, who received the Lifetime Achievement Award at Press Ganey's HX24 conference; and Madeline Bell, the 2024 recipient of the CEO of the Year Award for her stewardship at Children’s Hospital of Philadelphia.
This episode explores:
• How healthcare leaders can cultivate a culture of optimism by staying connected to the front lines
• A framework for human-centered design built on the needs of patients, their families, and their healthcare teams
• How technology, complex social issues, and a changing healthcare landscape impact the patient and family experience in pediatrics
• Insights into the future of care, fueled by advancements in AI and a focus on early intervention
• The power of hope, and how collaborations between patients, families, caregivers, and leadership can forge a path forward, and shape a brighter future for healthcare