62 episodes

A podcast for DTC brands pursuing operational excellence. We explore best-practices and insights from top operations and retail experts: everything from inventory to purchase orders, from cash flow to fundraising, and more. Learn something new about retail operations in each episode.

The Checkout by Cogsy Cogsy

    • Business
    • 5.0 • 1 Rating

A podcast for DTC brands pursuing operational excellence. We explore best-practices and insights from top operations and retail experts: everything from inventory to purchase orders, from cash flow to fundraising, and more. Learn something new about retail operations in each episode.

    David Gaylord Of Bushbalm: Building An 8-Figure Skincare Brand

    David Gaylord Of Bushbalm: Building An 8-Figure Skincare Brand

    There’s nothing sexy about selling “pubic hair oil.” David Gaylord, founder and CEO of Bushbalm, learned this quickly after launching 7 years ago. But fast-forward to today, and the bikini line skincare brand is pulling in $9m in sales annually.

    In this episode, David delves into the intricacies of launching, testing, at times failing, and scaling a successful bikini line skincare company.

    Tune in to steal the multichannel retail playbook that has helped scale Bushbalm into an international, 8-figure brand!
    👉 Skim this episode's highlights. 

    The Checkout is brought to you by Cogsy, the ops optimization tool empowering DTC brands to unlock 40% more revenue and save 20+ hours a week. Learn more and try it free for 14 days at cogsy.com.

    PS – Love this podcast? Don’t forget to leave us a 5-star review on Apple Podcasts. 

    • 35 min
    Gavin Ballard Of Disco Labs: Building Modern Brands Through Composable Commerce

    Gavin Ballard Of Disco Labs: Building Modern Brands Through Composable Commerce

    Today’s consumers want their needs met quickly, personalized to their tastes, and delivered with the utmost convenience. These high expectations have placed businesses under pressure to adapt and cater quickly to their customer’s ever-evolving demands. With a composable commerce solution, ecommerce brands can meet these expectations by choosing the most appropriate commerce components and combining them to suit their unique needs.

    Just like how you can mix and match different pieces of a puzzle to make your own unique picture, composable commerce allows businesses to mix and match different parts of an online store. This way, businesses can create a store that fits their specific needs and makes shopping easier for their customers. 

    In this episode of The Checkout, Gavin Ballard, founder and CEO of Disco Labs, explains how you can optimize your operational efficiencies with composable technology. 

    For context, Gavin is the leading expert on composable commerce. He’s built technology stacks for billion-dollar companies (including HarperCollins, Four Seasons, and JB HiFi). And he’s learned that high revenues don't necessarily mean complex operations along the way. 

    Tune in to get the competitive leverage your brand needs in these disruptive times!
    👉 Skim this episode's highlights. 

    The Checkout is brought to you by Cogsy, the ops optimization tool empowering DTC brands to unlock 40% more revenue and save 20+ hours a week. Learn more and try it free for 14 days at cogsy.com.

    PS – Love this podcast? Don’t forget to leave us a 5-star review on Apple Podcasts. 

    • 41 min
    Valentin Radu Of Omniconvert: Mastering Customer Value Optimization

    Valentin Radu Of Omniconvert: Mastering Customer Value Optimization

    With ad spends at an all-time high, chasing short-term profits only gets your retail brand so far. That is, unless you master the art of customer value optimization (CVO). 

    CVO is a strategic approach that aims to enhance every stage of the customer journey, ultimately building strong, long-lasting customer relationships and generating maximum ROI from all marketing activities.

    Fortunately, Valentin Radu, founder and CEO of Omniconvert, with 16+ years of experience working with eCommerce brands, has developed the CVO methodology that has unlocked growth for 100+ brands, including Samsung and Avon. And today, on The Checkout, Valentin walks you through this methodology for free. 

    Tune in to be among the next generation of ecommerce leaders winning customers for life!

    👉 Skim this episode's highlights. 

    The Checkout is brought to you by Cogsy, the ops optimization tool empowering DTC brands to unlock 40% more revenue and save 20+ hours a week. Learn more and try it free for 14 days at cogsy.com.

    PS – Love this podcast? Don’t forget to leave us a 5-star review on Apple Podcasts. 

    • 35 min
    Bernardo Carreira Of 8000Kicks: The Challenges Of Building A Hemp Product

    Bernardo Carreira Of 8000Kicks: The Challenges Of Building A Hemp Product

    Developing your own line of hemp shoes is no easy feat. Starting a DTC brand is hard enough; overcoming the stigma attached to Cannabis only adds to the challenge. 

    But for Bernardo Carreira, founder and CEO of 8000Kicks, these were challenges he was eager to tackle head-on.
    In this episode of The Checkout, Bernardo walks our host, Adii Pienaar, through his brand’s journey to becoming the world’s first waterproof hemp shoes. 

    Tune in to hear all about 8000Kicks journey from start to finish. 

    👉 Skim this episode's highlights. 
    The Checkout is brought to you by Cogsy, the ops optimization tool empowering DTC brands to unlock 40% more revenue and save 20+ hours a week. Learn more and try it free for 14 days at cogsy.com.
    Love this podcast? Don’t forget to leave us a 5-star review on Apple Podcasts. 

    • 36 min
    Tygh Walters of SellerSmile: Key Strategies To Build The Ideal Customer Experience

    Tygh Walters of SellerSmile: Key Strategies To Build The Ideal Customer Experience

    Tygh Walters, CEO and co-founder of SellerSmile discusses strategies to build a scalable customer-service system that guarantees outstanding customer experiences.

    • 42 min
    Dylan Whitman Of Inveterate: Tech Trends Shaping The Future Of DTC

    Dylan Whitman Of Inveterate: Tech Trends Shaping The Future Of DTC

    Dylan Whitman, CEO and co-founder at Inveterate, shares how AI-powered tech can help retailers unlock growth opportunities, adapt to consumer needs and grow their bottom line.

    • 41 min

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