20 min
The customer isn't always right | Kelly Yanke Deltener Retention Talk
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- Business
On today's episode of Retention Talk, I speak with Kelly Yanke Deltener former Head of Product at CoSchedule. We talk about keeping churned customers in the company biome, figuring out what a successful customer looks like, and why the customer isn't always right.
On today's episode of Retention Talk, I speak with Kelly Yanke Deltener former Head of Product at CoSchedule. We talk about keeping churned customers in the company biome, figuring out what a successful customer looks like, and why the customer isn't always right.
20 min