603 episodes

The car business is rapidly changing and modern car dealers are meeting the demand. Join Michael Cirillo on The Dealer Playbook podcast which features expert interviews, actionable advice, and insights that will help you create a thriving career and life within the retail automotive industry. 

The Dealer Playbook Michael Cirillo

    • Business
    • 4.9 • 124 Ratings

The car business is rapidly changing and modern car dealers are meeting the demand. Join Michael Cirillo on The Dealer Playbook podcast which features expert interviews, actionable advice, and insights that will help you create a thriving career and life within the retail automotive industry. 

    James Ricci: How To Build a Thriving Automotive Team

    James Ricci: How To Build a Thriving Automotive Team

    We're in a fascinating time for the automotive industry. Electric vehicles are on the rise, consumer expectations are evolving, and dealerships need to adapt to stay ahead of the curve.Today, I'm thrilled to be joined by James Ricci, President of Roy Foss Automotive Group, a leading dealership group consistently recognized for its innovation and customer focus. As President of Roy Foss Automotive Group, he oversees a network of dealerships known for their commitment to providing exceptional c...

    • 29 min
    Joe St. John: The $1,000 Secret That's Killing Car Deals

    Joe St. John: The $1,000 Secret That's Killing Car Deals

    Joe St. John, a dynamic innovator in the automotive space, brings a wealth of experience to the table. With a keen eye for identifying industry challenges and a passion for crafting innovative solutions, Joe's journey from disenchantment to reimagining the digital retail landscape is nothing short of inspiring.What We Discuss In This Episode:Joe provides invaluable insights into the challenges faced by dealerships in adapting to digital retailing. Drawing from his extensive experience, Joe ar...

    • 35 min
    Overcoming Hardships with American Ninja Warrior, Gary Weiland

    Overcoming Hardships with American Ninja Warrior, Gary Weiland

    After losing his leg in 2018, firefighter Gary Weiland did the impossible and went back to work. He didn’t stop there, and used this opportunity to be an inspiration. Since his surgery Gary has become a motivational speaker, author, American Ninja Warrior, entrepreneur, and a member of multiple USA Para teams, including the 2023 U.S. Para Bobsled Push Division National Champion.With a message applicable to anyone from school-age children to world leaders, Gary inspires with his story of perse...

    • 28 min
    The New Rules of Luxury Leasing: What You Need to Know in 2024 with Steven Posner

    The New Rules of Luxury Leasing: What You Need to Know in 2024 with Steven Posner

    In this episode I sit down with Steven Posner, the CEO of Putnam Leasing Company, to dive into the intricacies of the exotic car market. Our conversation covers a wide range of topics, starting with the resilience of the exotic car market amidst volatile economic conditions. Steven shares his insights into how the demand for luxury vehicles surged unexpectedly during the recent pandemic, leading to a significant uptick in business for Putnam Leasing.What We Discuss In This Episode:As we explo...

    • 25 min
    Women Drive Auto Sales: Unlocking Female Customer Satisfaction with Katie Mares

    Women Drive Auto Sales: Unlocking Female Customer Satisfaction with Katie Mares

    Katie Mares is an author, speaker, and consultant who empowers businesses to design experiences that resonate with female consumers. She is a bestselling author and her book, "CustomHer Experience" is a guide for businesses to close the gender gap in sales.What We Discuss In This EpisodeKatie shares her personal journey from a disastrous car-buying experience to becoming a leading voice in customer experience. Her encounter with six dismal dealerships sparked a quest to understand and transfo...

    • 33 min
    Leadership Lessons from a Millennial General Manager - Gabrielle Abinion

    Leadership Lessons from a Millennial General Manager - Gabrielle Abinion

    Gabrielle (Gabi) Abinion is the General Manager at Fox Valley Volkswagen of St. Charles. With a rich family history in the automotive business, Gabi brings a unique perspective to her role, blending tradition with innovation to drive success. Her dedication to empowering her team and fostering a culture of growth has been instrumental in the dealership's continued prosperity. Buckle up for a conversation about hard work, navigating family businesses, and forging your own path in a rapidly cha...

    • 27 min

Customer Reviews

4.9 out of 5
124 Ratings

124 Ratings

Gabi Abinion ,

10/10 Love this Podcast!

The Dealer Playbook is a fantastic podcast. If you’re in the automotive industry or an adjacent industry- listen to this podcast. There is so much helpful information that is shared and great guest speakers that shed light on the industry from a macro point of view and industry trends. Michael is an awesome host that brings good perspective, positivity and inspiration to this industry and his work.

mvelasco07 ,

A must-listen!

The Dealer Playbook has quickly become a favorite in my feed! I'm consistently impressed by the engaging conversations, insightful content, and actionable ideas. I truly learn something every time I listen!

MCivilization ,

MC is as solid as it gets.

Even if I don’t think the guest or topic for the week are relevant, I always end up with a great take away. Cirillo is solid.

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