34 min
The Hidden Dangers of Focusing Excessively on Operational Efficiency with Filippo Passerini Change Management Review Podcast
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- Careers
In this episode Filippo Passerini reveals why when innovating business processes you should not overlook customer experience and the consequences of doing so.
In this episode Filippo Passerini reveals why when innovating business processes you should not overlook customer experience and the consequences of doing so.
34 min