39 min
The Store As Brand Hub with Target SVP Nancy King Remarkable Retail
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- Management
Our guest this week is Nancy King, SVP, Product Engineering at Target who shares the remarkable story of her company's journey to omni-channel--or is it harmonized?--leadership.
This episode provides a deep-dive, insider's perspective on how Target has embraced the blur of modern retail and put their stores at the center of the guest experience. We get a fascinating behind the scenes look at how the application of agile methodology, combined with digital technology and a willingness to experiment aggressively, has driven break-through results. We also explore how Target knew to invest in these areas ahead of the COVID crisis and what their plans are to stay in sync with ever escalating customer needs and wants.
Our guest this week is Nancy King, SVP, Product Engineering at Target who shares the remarkable story of her company's journey to omni-channel--or is it harmonized?--leadership.
This episode provides a deep-dive, insider's perspective on how Target has embraced the blur of modern retail and put their stores at the center of the guest experience. We get a fascinating behind the scenes look at how the application of agile methodology, combined with digital technology and a willingness to experiment aggressively, has driven break-through results. We also explore how Target knew to invest in these areas ahead of the COVID crisis and what their plans are to stay in sync with ever escalating customer needs and wants.
39 min