
159 episodes

Remarkable Retail Michael LeBlanc, Steve Dennis
-
- Business
-
-
5.0 • 85 Ratings
-
This is Steve Dennis, innovation & strategy consultant, keynote speaker and best-selling author of Remarkable Retail: How to Win & Keep Customers in the Age of Disruption.
Succession patriarch Logan Roy reminds us that it's one thing to be loved. It's another thing to get serious about the harsh realities we often face and to do the work we must to transform at the speed of disruption. In an era of unrelenting change and increasingly volatile market conditions to be anything less than remarkable is to risk irrelevance.
So join me and my co-host Michael LeBlanc every week as we challenge the status quo, dissect the latest news and trends, and speak with the retail industry leaders who are leaping into a more remarkable future.
Listeners worldwide have made us the retail industry's top-rated and top-listened to independent podcast. This season we'll continue with our unique take on retail’s most important news and showcasing those senior retail executives and industry thought-leaders that are shaping the future of modern retail, while also previewing material from Steve's forthcoming new book.
So be sure to follow us on Apple, Spotify or wherever you enjoy your podcasts today and brace yourself for a steady stream of wisdom, straight talk and lively conversation.
© 2020-2023 M.E. LeBlanc & Company Inc. All Rights Reserved.
-
Ways to Be Remarkable: Edit to Amplify
On this episode we debut a new segment, designed to recommend specific paths and actions to become truly remarkable. Leveraging material from Steve's best-selling book, consulting work, and keynote speaking, we go deep on a concept first popularized by Nike CEO Mark Parker. At its core, "editing to amplify" means giving customers fewer, more powerfully distinctive options.
-
Remarkably Local: Our Interview with Canadian Tire CEO Greg Hicks
Joining us for a wide-ranging interview on how a more than 100 year old retailer stays relevant is Greg Hicks, CEO of Canadian Tire. We start with some history, tracing the evolution of one of North America's most successful retailers from its modest beginnings as a tire shop to today's diverse portfolio of store formats, powerful private brands, and financial services, comprising over 1,700 locations.
-
Retail's Escalating Commitment to a Failing Course of Action
The retail graveyard is already filled with brands that failed to transform for the new age of retail and many household names (JC Penney, Gap, Macy's, and more) are edging ever closer to the precipice. Despite the profound shifts in retail during the past decades, these iconic brands continue to fall prey to "The Innovator's Dilemma," choosing to double down on what is very clearly a losing hand.
-
The Profitless Prosperity of Disruptor Brands (E)
Welcome to a special encore episode of the podcast, where we open up the back catalogue and share some of our favourite and most popular episodes that are worth a second (or perhaps your first) listen. Today, we bring you our update and perspectives on The Profitless Prosperity of Disruptor Brands with an episode first released in the fall of 2021.
-
The Beauty of Innovation with Ophelia Ceradini, former VP, Digital Technology & Innovation Group at Estée Lauder
Joining us for our final episode recorded live at last month's Lead Innovation Summit is Ophelia Ceradini, recently departed VP, Digital Technology & Innovation Group at Estée Lauder Companies Online. In a wide-ranging interview we go inside Estee Lauder's innovation process, digging into what inputs drive their strategic agenda, the role of employing a "test and learn" framework, and how to build a culture of experimentation. We also touch on the emerging world of "hyper-personalization."
-
Honey, I Shrunk The Store: Retailers Go Smaller to Grow Bigger (E)
Welcome to a special encore episode of the podcast, where we open up the back catalogue and share some of our favourite and most popular episodes that are worth a second (or perhaps your first) listen. Today we bring you our perspectives on small format stores for big retail brands. We start with an update on this strategy since we originally released this episode in the fall of 2021.
Customer Reviews
Awesome podcast with a ton of value!
Tons of amazing insights and great guests. Adding this to my weekly listens!!
A great listen
Effortless space where learning and entertainment intertwine. Innovative ideas provide listeners with a diverse array of insights from impressive experts and engaging discussions.
From Bona and Team Capsho
Great Retail Insights & Industry Expertise
This is my favorite Retail podcast.
Steve and Michael provide insightful discussion on the latest happenings in Retail and always have great guests on the show. An excellent podcast to catch every week!