Therese Steiner - Director of Strategy & Operational Effectiveness in Global Customer Success at Lexis Nexis [Journey Mapping]
Therese Steiner - Director of Strategy & Operational Effectiveness in Global Customer Success at Lexis Nexis. She talks about how to use customer journey to drive continuous improvement. #customerexperience #customerservice #press1fornick
Information
- Show
- FrequencyUpdated Semiweekly
- PublishedJanuary 19, 2021 at 3:00 AM UTC
- Length30 min
- RatingClean