29 min
Therese Steiner - Director of Strategy & Operational Effectiveness in Global Customer Success at Lexis Nexis [Journey Mapping] Press 1 For Nick
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- Management
Therese Steiner - Director of Strategy & Operational Effectiveness in Global Customer Success at Lexis Nexis. She talks about how to use customer journey to drive continuous improvement.
#customerexperience #customerservice #press1fornick
Therese Steiner - Director of Strategy & Operational Effectiveness in Global Customer Success at Lexis Nexis. She talks about how to use customer journey to drive continuous improvement.
#customerexperience #customerservice #press1fornick
29 min