21 min

Trust unveiled: Not all apologies are equal Seriously Social

    • Society & Culture

Which professions and brands do you trust? In this episode, Professor Nicole Gillespie from the Trust, Ethics and Governance Alliance at the University of Queensland talks us through trust—how to build it, maintain it, and what to do if we lose it. Going beyond the personal perspective, Professor Gillespie examines the factors that make an organisation trustworthy and the psychology behind building consumer confidence.
Useful Links
2023 Productivity Commission Report
What Australia Thinks ANU Centre for Social Research and Methods
Mattel recalls nearly 100 000 toys after lead paint alert The Guardian
AMP scandal shows the coverup is often worse than the crime ABC News

Which professions and brands do you trust? In this episode, Professor Nicole Gillespie from the Trust, Ethics and Governance Alliance at the University of Queensland talks us through trust—how to build it, maintain it, and what to do if we lose it. Going beyond the personal perspective, Professor Gillespie examines the factors that make an organisation trustworthy and the psychology behind building consumer confidence.
Useful Links
2023 Productivity Commission Report
What Australia Thinks ANU Centre for Social Research and Methods
Mattel recalls nearly 100 000 toys after lead paint alert The Guardian
AMP scandal shows the coverup is often worse than the crime ABC News

21 min

Top Podcasts In Society & Culture

Fallen Angels: A Story of California Corruption
iHeartPodcasts
Stuff You Should Know
iHeartPodcasts
The Viall Files
Nick Viall
This American Life
This American Life
Shawn Ryan Show
Shawn Ryan | Cumulus Podcast Network
Unlocking Us with Brené Brown
Vox Media Podcast Network