27 min
TTT 032: Customer Centricity in the Italian Insurance Market TIBCO Tech Talks
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- Technology
The Italian financial services market is extremely competitive — and a market where fintechs have seized on the opportunity to disrupt. In this episode, Emma Acton, TIBCO’s Global Head of Field Marketing, chats with Luigi Vassallo, Chief Operating Officer at Sara Assicurazioni about how they have used this market opportunity to think critically about what their customers really want with respect to products, features, pricing and customer experience.
The Italian financial services market is extremely competitive — and a market where fintechs have seized on the opportunity to disrupt. In this episode, Emma Acton, TIBCO’s Global Head of Field Marketing, chats with Luigi Vassallo, Chief Operating Officer at Sara Assicurazioni about how they have used this market opportunity to think critically about what their customers really want with respect to products, features, pricing and customer experience.
27 min