26 min
Zoom's AI Policy Draws Fire for Customer Data Use | EP 1 Unpacked Podcast - Weekly Tech Deep Dive
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- Business
In this episode, we take a closer look at Zoom's controversial AI policy change. The company sparked widespread concern with its recent update to the terms of service, allowing the use of customer data, including video and audio recordings, for training AI features. We explore the timeline of events that ignited the debate, Zoom's official response, and the ethical considerations of using customer data for AI model training.
Follow us and join the conversation - every week, Viggy & James provide research-based deep dives on the latest news, company strategies and trends in tech.
In this episode, we take a closer look at Zoom's controversial AI policy change. The company sparked widespread concern with its recent update to the terms of service, allowing the use of customer data, including video and audio recordings, for training AI features. We explore the timeline of events that ignited the debate, Zoom's official response, and the ethical considerations of using customer data for AI model training.
Follow us and join the conversation - every week, Viggy & James provide research-based deep dives on the latest news, company strategies and trends in tech.
26 min