We're Doing CX Wrong...And How To Get It Right, author Nick Zeisler [Customer Experience‪]‬ Press 1 For Nick

We're Doing CX Wrong... And How To Get It Right, author Nick Zeisler [Customer Experience]

How are we doing CX Wrong?
What resources do you have to see if you're doing CX wrong?
What are your thoughts on chasing ROI?
What does Culture have to do with CX?
If you have 60 seconds in front of a CEO, what would you say?


ABOUT NICK GLIMSDAHL
Subscribe to my weekly newsletter
Find me on Twitter
Find me on LinkedIn

LISTENER SUPPORT
Purchase Nick’s books:
Reasons NOT to Focus on Employee Experience: A Comprehensive Guide
Apparel: https://www.teepublic.com/user/press-1-for-nick
Support this show through Buy Me A Coffee

BOOK RECOMMENDATIONS:
Learn about all the guests book recommendations here: https://press1fornick.com/books/

BROUGHT TO YOU BY:
VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/

This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/

SPONSORING OPPORTUNITIES:
Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/

---

Send in a voice message: https://podcasters.spotify.com/pod/show/press1fornick/message