102 episodes

A human resources podcast focused on blending research and practical advice to help today's HR, talent, and learning leaders improve business outcomes.

We're Only Human Ben Eubanks

    • Business
    • 5.0 • 19 Ratings

A human resources podcast focused on blending research and practical advice to help today's HR, talent, and learning leaders improve business outcomes.

    Aligning Employee Effort with Company Goals: Lessons from Rothy's

    Aligning Employee Effort with Company Goals: Lessons from Rothy's

    "So how do we ensure that our team is focused on the right things so that they're making an impact and seeing that reflected in the business success? As companies increasingly are focused on the bottom line, we just cannot afford to have employees working on things that are not moving the ball forward as it relates to our priorities."
    Michelle Pulido, Senior Vice President of People and Workplace, Rothy's

    We're Only Human -- Episode 176

    This episode of We're Only Human discusses how Rothy's, a sustainable company, prioritizes connecting with employees, aligning employee experience with business priorities, and providing choices and flexibility in recognition. Michelle Pullido, the Senior Vice President of People and Workplace at Rothy's, shares insights on strategies for creating a positive employee experience, including understanding employee motivations, aligning with leadership priorities, and utilizing platforms like Goody for employee recognition.

    Get your own free $20 Goody credit: https://www.ongoody.com/business/signup
    Connect with Michelle on LinkedIn: https://www.linkedin.com/in/mvpulido/ 
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    • 22 min
    Using a "Me Manual" to Increase Employee Belonging

    Using a "Me Manual" to Increase Employee Belonging

    "We can make the case. Research is out there that prioritizing connection over productivity is the fastest way to get the productivity. When people have the sense of belongings and feel valued and be part of something, the productivity goes up."
    Junko Fukuma, AVP of Talent, Healthesystems

    We're Only Human -- Episode 175

    In this episode of "We're Only Human," Ben Eubanks interviews Junko Fukuma about the importance of creating connections and fostering belonging in the workplace. They discuss the concept of a "me manual" as a tool to facilitate understanding and communication between team members. Junko shares insights on how the me manual can improve team dynamics, enhance productivity, and create a sense of belonging. The conversation highlights the significance of personal connections, especially in a remote work setting, and emphasizes the impact of prioritizing human connections over productivity.

    Three takeaways: 
    Me Manual: A tool used for creating connections and fostering understanding in the workplace by sharing brief user manuals with questions about working preferences and communication styles.Importance of Connection: Prioritizing connection over productivity leads to increased productivity and retention in the workplace.Psychological Safety: Creating a culture of psychological safety allows for open communication and constructive feedback among team members.
    Show Notes
    Connect with Junko on LinkedIn

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    • 23 min
    Why HR Should Consider the CEBS Employee Benefits Certification

    Why HR Should Consider the CEBS Employee Benefits Certification

    "I also enjoy the face to face with employees. And I think I really have chosen this field of benefits, this discipline, because I want to help employees maximize the benefits that are offered to them."
    Summer Martin, Human Resources Generalist, STRATA-G Solutions
    We're Only Human -- Episode 174
    The episode features a conversation between Ben Eubanks and Summer Martin about Summer's journey in pursuing the Certified Employee Benefits Specialist (CEBS) certification. Summer shares her passion for educating employees on benefits and helping organizations enhance their benefits offerings. She discusses the importance of effective communication in benefits and the value of specialized certifications in HR. The conversation highlights the role of benefits in attracting and retaining talent, as well as the significance of tailoring benefits information to different audiences.
    Show NotesConnect with Summer on LinkedInSee the show archives and sign up for episode updatesSee the show archives and sign up for episode updates

    • 20 min
    Unleashing the Power of Good Managers: Insights from CHRO Cheryl Gochis

    Unleashing the Power of Good Managers: Insights from CHRO Cheryl Gochis

    "And someone says, 'I don't think management's for me.' Celebrate that! When somebody says that to you, you need to celebrate and say, 'Great decision!' As an individual contributor, you have joy in your job by being excellent, by being a subject matter expert."Cheryl Gochis, Chief Human Resources Officer, Baylor University We're Only Human - Episode 173 In this episode, Ben Eubanks interviews Cheryl Gochis, the chief human resources officer at Baylor University. They discuss the importance of enabling and selecting great leaders. Cheryl highlights the impact of a good manager on their team, the importance of truthful job descriptions for manager roles, and the need for HR professionals to understand and support the business they serve. The interview also highlights the value of sharing real stories and narratives to guide managers, rather than adopting a formulaic approach.
    Show NotesConnect with Cheryl on LinkedInSee the show archives and sign up for episode updates 
    See the show archives and sign up for episode updates

    • 27 min
    Learning in the Age of AI with JD Dillon

    Learning in the Age of AI with JD Dillon

    "My refrigerator broke one day and I didn't call a repair person. I didn't go to refrigerator repair school. I went to YouTube, found a person who had a similar problem, followed along, fixed the problem, moved on. And then we go to work and suddenly you can't do that anymore."
    JD Dillon, Chief Learning Officer, Axonify We're Only Human - Episode 172
    In this episode, Ben talks with JD Dillon, a learning leader and advocate for frontline workers and the use of technology to support learning outcomes. In the conversation, they discuss the concept of the modern learning ecosystem, emphasizing the importance of enabling frontline workers and exploring the evolution of learning technology and its impact, particularly for frontline employees. The conversation focuses on the practical application of technology to improve work experiences, including personalized learning, language barriers, and the promise of AI. Three takeaways for listeners include:
    1. The evolving role of learning technology in supporting frontline workers.
    2. The potential for technology to address challenges such as language barriers and accessibility.
    3. The importance of rethinking the work experience and leveraging technology to enable personalized, equitable, and effective learning and development.
    Show NotesConnect with JD on LinkedInSee the show archives and sign up for episode updates 
    See the show archives and sign up for episode updates

    • 34 min
    Benefits Broker Turned HR Leader: How to Take Control of Employee Benefits

    Benefits Broker Turned HR Leader: How to Take Control of Employee Benefits

    "I would be remiss to tell our employees 'you have the power to question your doctors' if I didn't tell HR people 'you have the power to question your consultants and brokers' the exact same way."
    Melissa Cassidy, Human Resources Leader, Valpak
    We're Only Human -- Episode 171
    In this podcast episode, host Ben Eubanks engages in a conversation with Melissa Cassidy, focusing on the topics of benefits, HR, and employee wellness. They discuss Melissa's background and her experience in the field. Melissa shares the challenges she faced when implementing a new benefit plan and the importance of gathering employee feedback. Moreover, they dig into the strategies they used to educate and support employees in terms of benefits and financial literacy. 
    Key Takeaways:
    Gathering employee feedback is crucial: Melissa emphasizes the significance of listening to employees and their needs when it comes to benefits. Conducting surveys and actively seeking input from employees can help shape effective benefit strategies.Tailor education and communication: Melissa highlights the importance of delivering benefit information in a way that meets the needs of the diverse employee population. Using various communication channels, such as in-person meetings, virtual visits, and recorded presentations, allows employees to access information at their convenience.Holistic approach to employee wellness: In addition to focusing on health benefits, Melissa's organization prioritizes mental and financial well-being. Providing access to financial advisors and mental health resources demonstrates a commitment to the overall well-being of employees beyond just health insurance coverage.Show NotesCheck out Melissa on LinkedInSee the show archives and sign up for episode updates 
    See the show archives and sign up for episode updates

    • 25 min

Customer Reviews

5.0 out of 5
19 Ratings

19 Ratings

Brooke Strauss ,

Awesome podcast on HR!

If you’re in HR, this podcast is a no brainer and a must listen! Ben and his guests provide practical and valuable advice and cover so many topics from quality of hire to onboarding automation to pay transparency. Matt is consistently thought provoking and insightful. Don’t think about it - subscribe now.

oliviabaker13 ,

Don’t miss it!

It’s obvious Ben puts extraordinary effort into every single episode of We’re Only Human. But what makes this show a true standout is the quality of the guests, stories, and tactics. Ben finds speakers that truly care about being a positive force in the HR space, and shares insights that only a true practitioner can unearth. Don't miss it!

Alex425xyz ,

Boundary-Pushing and Thought-Provoking

I listened to Monday’s episode with Peter Sursi and he had some great insight into ‘risking getting someone amazing’ by hiring from a nontraditional background. I was especially intrigued in the episode given his work in the FBI and Ben asked just the right questions for him to respond with interesting details from years of professional experience - a true testament to his hosting. As a small business owner myself, it was refreshing to hear a boundary-pushing perspective from a guest as opposed to the repetitive old-school thought of wanting to do things how it’s always been done.

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