A podcast focused on blending research and practical advice to help today's HR, talent, and learning leaders improve business outcomes.
We're Only Human was started in 2016 as a way to enable today's HR leaders to access the insights of innovative thinkers, thought leaders, and influencers in the human resources, talent, and learning industry. HR is often thought of as a stodgy, uptight bunch of administrators. In reality, great HR leaders are dynamic, innovative business professionals that greatly influence organizational outcomes. We're Only Human focuses on interviews with high quality HR leaders, influential vendor executives, and more to help today's businesses improve their HR service delivery and performance.
SMB Employers, Complexity, and Compliance with Jordan Conley on We're Only Human
"I had a client that in February of last year had 72 employees, all in Boulder, Colorado. By September of last year, they eliminated their office and went remote. They went from having all their employees in one state to having those same 74 employees, but across 14 different states."
Jordan Conley, President, Obsidian HR
We're Only Human -- Episode 120
In the United States, approximately 98% of the employers that exist have fewer than 100 employees. It's easy to get caught up in the headlines that focus on enterprise companies, but a massive segment of the economy (and job market) are tied to small businesses.
In this episode, Ben talks with Jordan Conley, President of Obsidian HR, about the challenges facing small businesses today. The discussion covers topics like outsourcing for a greater focus on strategic HR, how remote work makes compliance and HR work more difficult, and more.
Connect with Jordan and Obsidian HR:
Thanks to isolved for connecting us with Jordan!
Learn more about We're Only Human, subscribe, see our archives, and more: http://lhra.io/podcast
Personalizing Talent Practices at an Individual Level with Juan Betancourt on We're Only Human
"Companies can now optimize things like rewards and training and development. HR and the way companies communicate with employees is going to be based on personalization."
Juan Betancourt, CEO, Humantelligence
We're Only Human -- Episode 119
The "one size fits all" approach is being replaced with the "one size fits one" approach at some of the most forward-thinking companies.
In your personal life, you expect personalization. Customized movie, dining, or clothing recommendations are becoming the norm. But at work, this hasn't been the case in the past.
Now, with intelligent technologies, we can personalize how we interact with everyone at work, creating deeper levels of understanding and collaboration. In this episode of We're Only Human, Ben talks with Juan Betancourt of Humantelligence about how the company is enabling these personalized experiences for the workforce and executive leaders. Use cases for personalization include everything from who to fits a job or company to how they learn best to what kinds of rewards they want and so much more. Check out this conversation to learn how you can personalize your approach to your people.
Connect with Juan: https://www.linkedin.com/in/juanluisbetancourt/
Connect with Humantelligence: https://humantelligence.com/
Check out our archives and learn more about the show: https://lhra.io/podcast
How to Bring the HR Community Together with Bill Banham on We're Only Human
"It all has to link back to practical insights and practical takeaways about how best we can come through the current crisis together."
Bill Banham, Editor, HR Gazette
We're Only Human -- Episode 118
One of the fun parts of the last year has been connecting with new people, finding new resources, and building new communities. Someone at the heart of that is Bill Banham, editor and publisher at the HR Gazette. As someone who covers things happening in the HR industry, he brings a unique and balanced perspective on what HR leaders can learn about today's business environment.
In this episode, Ben and Bill talk about the learnings of the last year, what he sees as important for HR leaders to pursue in the coming months, and more.
Check out the HR Gazette where Bill spends most of his time: https://hr-gazette.com/
Work Has Changed at DHL - Here's How The Company is Prioritizing Talent
"Listening without solving... Is really important, because the tendency for a lot of people is when somebody comes to you with an issue, the immediate response is to try and find a solution to the problem when in fact that may not be what you need."
Gordon Simpson, SVP Human Resources, DHL Global Forwarding
We're Only Human -- Episode 117
Work is changing. We all know it. We've seen it. Hiring is more difficult than ever, and predictions are that it will get harder. Retaining talent is critical. Development is essential.
It's easy to feel like it's a problem that nobody can solve, but in today's conversation, Ben talks with Gordon Simpson of DHL Global Forwarding about how the firm is serving its workforce by putting them first. From shifting to bring PPE into the country during COVID to health concerns with return to work, DHL is adapting to meet the challenges its people face and supporting them at the same time.
Connect with Gordon on LinkedIn: https://www.linkedin.com/in/gordon-simpson-5731736/
See episode archives and learn more about the show: http://lhra.io/podcast
Don't Judge for Feelings, Judge for Actions - Featuring Faye Ekong on We're Only Human
"There's a lot of blame going around. Rumors, gossip, people are on their guard. So this kind of hidden anger and passive aggressiveness that I have seen, [what's] always an eye-opener with clients is how many people need to be CC'd on any given email. So the more people that are CC'd in anything gives you an indication: there's a bit of fear, and so that shows that there's generally low trust."
Faye Ekong, Managing Director, RavelWorks Africa
We're Only Human -- Episode 116
In the organizational context of change management, it's easy to become frustrated or flustered with people about how they feel about policies and decisions. But as Faye Ekong so clearly illustrates in this conversation on We're Only Human, we should hold them accountable for their actions, not how they feel.
In addition, Faye shares insights on organizational health (and a lack of it) with examples that will make you smile and nod along with her. Her work in Africa in may ways reflects the work of HR leaders around the globe, and her advice is helpful for driving better change and HR outcomes.
Connect with Faye and RavelWorks:
Learn more about We're Only Human, check out past episodes, and more:
Workplace Performance is 90 Percent Mental with Roger Kitchen on We're Only Human
"So the nerdy neuroscience about the brain is that your brain can't distinguish between a real-time event or if you visualized it. But when you when you walk yourself mentally, emotionally, visually through those things, and you just see yourself doing them and being successful, that's the really key piece."
Roger Kitchen, Mental Skills Coach
We're Only Human -- Episode 115
High-performing individuals in music, athletics, and even business use coaches to help them accomplish their goals, but have you ever thought about the importance of mental skills at work?
For knowledge workers (and HR leaders), the vast majority of performance isn't physical in nature, it's mental. And yet we let ourselves continue doing what we've always done, missing opportunities to create better performance and work habits.
In this fun interview with Roger Kitchen, a mental skills coach, Ben and Roger dive into the key aspects of creating good work habits, focusing mental performance, and driving better satisfaction and resilience.
Connect with Roger on LinkedIn: https://www.linkedin.com/in/rogerkitchenjr/
Learn more about We're Only Human, see previous episodes, and subscribe: http://lhra.io/podcast
Can’t miss for HR & I/O
Ben is clearly a wellspring of knowledge and experience in the HR field, and his guests shed light on issues and questions plaguing the minds of any organization. Grab a pen and paper and get ready to learn and take notes! This is a great show to aid in your own immersion and personal development in your career.