Within the Trenches Code 7 Podcast Network
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- Government
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A podcast based on the experience of being a 9-1-1 dispatcher.
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Within the Trenches Ep 547
Ep 547 features Cat, 911 Communications Supervisor at Riverside County Sheriff's Department, CA.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
How Cat's unexpected journey into public safety began and her initial impressions of the dispatcher's role.
The rigorous hiring process for 911 dispatchers and what it takes to become a certified training officer.
The emotional ride of taking life-altering emergency calls and the coping mechanisms dispatchers use.
Cat's harrowing experience with a suicidal caller and the profound impact it had on her.
As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. -
Within the Trenches Ep 546
Ep 546 features Lauren Spencer, a Retired 911 professional and Life Stylist Entrepreneur.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Lauren's path into public safety and overcoming initial setbacks.
The intense training process and demands of a 911 dispatcher.
Emotional and impactful experiences of life-saving calls.
The importance of sharing stories and celebrating wins in a demanding job.
As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. -
Within the Trenches Ep 545
Ep 545 features Jeff, 2nd generation dispatch, 3rd generation fireman out of WestComm Regional, Massachusetts.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Explore Jeff Hastings’ journey and growth in the public safety field, reflecting on the influence of his father and mentorship from key figures like David Squires.
Learn about the emotional and psychological challenges faced by dispatchers, including Jeff's personal struggles and the critical incidents that impacted him.
Hear about the transformative power of networking events and training programs in Texas that helped Jeff overcome personal fears and embrace professional speaking.
Understand the importance of mental health support in dispatch roles, as discussed by Jeff and Ricardo, highlighting sessions that aid in processing traumatic experiences.
As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. -
Within the Trenches Ep 544
Ep 544 features Stephanie, a 911 Professional out of Georgia.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Discover Stephanie’s journey from ambulance driver to skilled EMT, and how she transitioned to the demanding role of a 911 dispatcher.
Learn about the challenges and emotional toll of handling emergency calls, including a life-saving moment during a CPR call.
Explore the evolution of emergency dispatch technology from flip cards to electronic tablets, and the skills required to succeed in this high-stress environment.
Hear about the unique "dispatch ear" and how dispatchers manage the intense multitasking of listening, typing, and processing critical information.
Discussion on the importance of support and coping mechanisms within the dispatch center to handle the psychological stress of the job.
As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. -
Within the Trenches Ep 543
Ep 543 features Lea Harms, 911 Professional, Industry Partner, and Author of "Lives on the Line."
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Now and then there is a snag and that’s life. This is also true when self-publishing or even through a publishing house. Snags happen, but no worries, you can sign up to find out more about Lives on the Line and its availability as soon as it is ready. Head over to Lea’s website for more information on her book, “Lives on the Line.”
Lives on the Line | Website
Episode topics –
Lea's 911 story
Discover how Lea's leap into dispatching led to a transformative career and inspired her book, "Lives on the Line".
Learn about the intense training and personal growth experienced by 911 dispatchers, including Lea's own story of validation during a harrowing school shooting incident.
Explore the emotional journey and therapeutic nature of writing as Lea talks about her emotional process in penning her experiences.
Understand the impact and personal transformations faced by those in the 911 profession through Lea's perspective.
As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com. -
Within the Trenches Ep 542
Ep 542 features 911 dispatch stories from around North Carolina. The North Carolina 911 board and Within the Trenches podcast partnered on classes and podcast episodes to highlight the amazing work of 911 professionals throughout the state in celebration of National Public Safety Telecommunicators Week. This is the last installment in this series out of Johnston County 911.
Sponsored by
INdigital - Facebook | LinkedIn | Twitter | Web
Episode topics –
Answering 911 Calls: The Emotional Rollercoaster of a Dispatcher's Job
The Power of Self-Care: Personal Story and Professional Insight
The Importance of Recognition for 911 Professionals: Celebrating their Essential Role
and more
As always, if you have any comments or questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.
Customer Reviews
Maybe it was just this episode
This is one of my regular podcasts and I love it. How ever this last episode had background music going with the person talking over it. That background music needs to go. Other than that this podcast is solid.
Interesting but production could be better
Interesting show but production is lacking. Example Episode 524, sounds like the people are speaking from the audience
Very interesting
I heard about this from Sword and Scale. I’m glad I listened to a few episodes. It is very interesting hearing from dispatchers and what they go through.