8 min
Your Customer Follow-ups Ignore Growth Opportunities Snackable CX
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- Marketing
When done poorly, customer follow-up calls leave a sour taste in our mouths. But on the flip side, when brands ignore follow-ups altogether, they leave growth opportunities, customer satisfaction, and even revenue on the table.
When done poorly, customer follow-up calls leave a sour taste in our mouths. But on the flip side, when brands ignore follow-ups altogether, they leave growth opportunities, customer satisfaction, and even revenue on the table.
8 min