Hospitality Daily Podcast Josiah Mackenzie

In this episode, Greg Cook, General Manager of The Ritz-Carlton, Amelia Island, shares insights on empowering teams and delivering extraordinary service in luxury hospitality.Early Influences in Hospitality (01:40) - Greg discusses his early experiences that sparked his interest in hospitality, including his father's international travels and his first job as a bellman.Leadership and Team Management (04:06) - Learn about Greg's leadership style and the importance of creating a supportive and ...

In this episode, originally recorded in January 2024, Kari Anna Fiskvik, SVP of Technology at Strawberry, shares her insights on selecting and implementing technology in the hospitality industry.Buy vs. Build Philosophy (01:39) - Understand Kari Anna's approach to deciding whether to buy existing technology or build custom solutions in-house.Evaluating Technology Vendors (02:59) - Discover the criteria and processes used to evaluate and select technology vendors, including the importance of p...

In this episode, Curtis Crimmins, founder and CEO of Roomza, shares his inspiring journey of creating an innovative hotel brand that prioritizes the well-being of frontline workers and guests alike. Listen now to learn about:Background and Early Memories of Hospitality (01:10) - Curtis discusses his upbringing and how his mother's work as a hotel housekeeper influenced his view of hospitality.The Philosophy Behind Roomza (05:07) - Curtis explains his belief that hospitality should be a feelin...

In this episode, Dorothy Dowling, Managing Director of Horwath HTL and special advisor to the HSMAI Foundation Board, shares insights from the HSMAI Foundation's third annual State of Talent Report, focusing on talent recruitment, retention, and engagement in the hospitality industry. Listen now to learn about:Introduction to the State of Talent Report (00:00) - Overview of the report and its significance in the hospitality industry.Differences in the 2024 Report (02:11) - How the 2024 report...

In this episode, Sloan Dean, CEO of Remington Hospitality, shares his insights on effective communication, team building, and fostering a positive company culture. Listen now to learn about:Welcoming New Team Members - Discover how Sloan personally welcomes new employees, setting a positive tone from day one.Perspective on the Next Generation - Understand Sloan's views on the younger workforce and how he believes older leaders can better communicate with them.Effective Communication Strategie...

In this episode, Hospitality Daily host Josiah Mackenzie is interviewed by Denny Corby on Private Club Radio about what he's seen it takes to succeed in hospitality today.Follow Private Club Radio on Apple Podcasts, Spotify, YouTube and LinkedIn.If you enjoyed this episode, you may also enjoy: The Real Scoop Behind Hospitality Daily - Josiah Mackenzie x Zach BusekrusTop Hospitality Trends and Opportunities To Watch (US & Europe) - Josiah Mackenzie with Florian Montag (SMACK Podcast)N...