553 episodes

TL;DR: Secrets to Scaling Your E-commerce Brand Podcast
Hosted by Brand + Agency Owner Jordan West, delve into the essentials of e-commerce growth, including:
Paid Advertising: Master the art of paid ads across platforms.Creative Strategy: Unlock innovative approaches to marketing.TikTok Shop & Ads: Explore the potential of TikTok for e-commerce.Facebook Ads: Leverage Facebook's vast network for your brand.Influencer Outreach: Harness the power of influencer marketing.Real Successes & Failures: Learn from real-life experiences and case studies.Industry Leader Insights: Gain wisdom from top figures in the e-commerce world.Join us for invaluable advice and strategies to elevate your e-commerce store.
Welcome to "Secrets to Scaling Your E-commerce Brand," the podcast where we dive deep into the mechanics and strategies of growing your online store. I'm your host, Jordan West, a seasoned entrepreneur who has navigated the highs and lows of owning six e-commerce brands and leading a DTC marketing agency.In this podcast, we're not just scratching the surface. We're dissecting the very core of what it takes to amplify your e-commerce store's revenue. From mastering paid ads and unravelling the mysteries of creative strategy to leveraging TikTok Shop and TikTok ads, Facebook ads, and beyond. I'll share the tactics that have propelled my businesses forward and the lessons learned from the pitfalls I've encountered along the way.But that's not all. "Secrets to Scaling Your E-commerce Brand" is also about the voices of industry leaders who've made significant impacts in the e-commerce world. Join us as we talk to these pioneers, extracting valuable insights and actionable advice that you can apply directly to your business.Whether you're a budding entrepreneur eager to make your mark or an established brand looking to break through to the next level, this podcast is your go-to resource for strategies that work. Join me, Jordan West, as we unlock the secrets to scaling your e-commerce brand, transforming challenges into opportunities, and visions into realities.

Secrets To Scaling Your Ecommerce Brand Jordan West

    • Business
    • 5.0 • 1 Rating

TL;DR: Secrets to Scaling Your E-commerce Brand Podcast
Hosted by Brand + Agency Owner Jordan West, delve into the essentials of e-commerce growth, including:
Paid Advertising: Master the art of paid ads across platforms.Creative Strategy: Unlock innovative approaches to marketing.TikTok Shop & Ads: Explore the potential of TikTok for e-commerce.Facebook Ads: Leverage Facebook's vast network for your brand.Influencer Outreach: Harness the power of influencer marketing.Real Successes & Failures: Learn from real-life experiences and case studies.Industry Leader Insights: Gain wisdom from top figures in the e-commerce world.Join us for invaluable advice and strategies to elevate your e-commerce store.
Welcome to "Secrets to Scaling Your E-commerce Brand," the podcast where we dive deep into the mechanics and strategies of growing your online store. I'm your host, Jordan West, a seasoned entrepreneur who has navigated the highs and lows of owning six e-commerce brands and leading a DTC marketing agency.In this podcast, we're not just scratching the surface. We're dissecting the very core of what it takes to amplify your e-commerce store's revenue. From mastering paid ads and unravelling the mysteries of creative strategy to leveraging TikTok Shop and TikTok ads, Facebook ads, and beyond. I'll share the tactics that have propelled my businesses forward and the lessons learned from the pitfalls I've encountered along the way.But that's not all. "Secrets to Scaling Your E-commerce Brand" is also about the voices of industry leaders who've made significant impacts in the e-commerce world. Join us as we talk to these pioneers, extracting valuable insights and actionable advice that you can apply directly to your business.Whether you're a budding entrepreneur eager to make your mark or an established brand looking to break through to the next level, this podcast is your go-to resource for strategies that work. Join me, Jordan West, as we unlock the secrets to scaling your e-commerce brand, transforming challenges into opportunities, and visions into realities.

    Ep 551: AI Sales Agents - Everything You Need To Know with Alain Denzler, GetitAI

    Ep 551: AI Sales Agents - Everything You Need To Know with Alain Denzler, GetitAI

    We explored the revolutionary power of digital humans, streaming avatars, and how they're transforming online sales interactions. Imagine an empathetic, personalized sales experience that's available 24/7. From product recommendations to instant guidance, these AI sales agents are the game-changer your brand needs.


    In this episode, Jordan West and Alain Denzler, CEO and founder of Get It AI, get into the world of AI sales agents. Alain sheds light on the cutting-edge technology of streaming avatars and how they are reshaping the online sales experience in the Gen AI era. From integrating with different platforms to offering personalized interactions and emotional voices, Alain's insights provide a glimpse into the future of ecommerce. 



    Listen and learn in this episode!



    Key takeaways from this episode:
    Streaming avatars can greet and guide visitors, provide video reviews, and initiate conversations to assist in the purchasing process, thus potentially improving conversion rates.Emphasizes the use of AI technology to create human-like sales agents capable of delivering personalized product recommendations and tailored sales responses based on customers' emotions.The potential power of incorporating empathy into AI sales agents, aiming to create a more conversational and empathetic sales experience for customers.The widespread adoption of digital agents in sales interactions, likening it to the transition from driving cars to autonomous vehicles and suggesting that future generations may find it hard to believe there was a time without AI sales agents.The need to comply with EU regulations when using digital humans, and how AI agents can reduce hesitancy and create more subtle and human-like selling experiences.



    Recommended Tools/App:
    GetitAI: https://www.getit.ai/ 



    Today’s Guest:
    Alain Denzler, the CEO and founder of Get It AI, to revolutionize the sales experience, Alain's company utilizes streaming avatars, which he refers to as "digital humans," to provide brands with a face and voice for online sales interactions. He envisions AI sales agents as a transformative force in ecommerce, enhancing customer experiences through personalized, empathetic, and human-like interactions. Alain's approach emphasizes the fusion of advanced technology with the human touch, positioning his company at the forefront of the evolving landscape of AI-driven sales.



    Growth Plan: www.upgrowthcommerce.com/grow
    Million Dollar Offers: www.upgrowthcommerce.com/grow


    In this episode's sponsor is Subsummit - led by Christopher George, Co-Founder and CEO, is the hub for subscription commerce enthusiasts.


    SubSummit is the world's largest gathering for DTC subscription and membership brands. It brings together industry leaders and aspiring entrepreneurs to explore the booming 2-trillion-dollar subscription industry. Whether you're already involved or looking to join, SubSummit is your go-to event for networking and learning in this thriving sector.


    Learn more here: Subsummit

    • 33 min
    Ep 550: Don't Pay 50K For That Website (Before You Listen To This!) with Ben Sharf, Platter

    Ep 550: Don't Pay 50K For That Website (Before You Listen To This!) with Ben Sharf, Platter

    Challenges facing agencies and brands in the e-commerce world. From the impact of app usage on website performance to the importance of ethical business practices, we explore the secrets to success.



    In this episode, Jordan West and Ben Sharf, co-founder of Platter, they get into the challenges and misalignments in the e-commerce industry, particularly in relation to app usage, pricing, and improving cost-effectiveness for brand owners. Ben shares his perspective on ethical agency practices and the unique solutions offered by Platter to address these industry issues.



    Listen and learn in this episode!



    Key takeaways from this episode:


    The discussion highlights misalignments between development agencies and brand owners, particularly regarding app usage, pricing, and improving cost-effectiveness for brand owners.There's a need to simplify app functionality to debunk the myth that building a high-converting storefront is expensive and time-consuming and to address the issue of brands getting stuck with too many apps, support teams, and high monthly expenses.Touches on potential partnership opportunities and investment offers, highlighting the strategy of creating a shared back office for mundane tasks and enabling agencies to exit at a higher multiple by being part of the roll together.Emphasizes the importance of agencies focusing on education, integrity, and efficiency in their operations, and providing cost-effective and transparent solutions for brands.

    Recommended Tools/App:
    Platter: https://www.platter.co/ 


    Today’s Guest:
    Ben Sharf is the co-founder of Platter, a company offering a theme and app bundle with white-glove implementation to enhance profitability on Shopify storefronts. During the episode, Ben expresses frustration with agencies moving brands to Headless architecture to control operations and profit without considering ethics. He advocates for ethical agency practices, stating that Platter focuses on education, integrity, and efficiency.



    Growth Plan: www.upgrowthcommerce.com/grow
    Million Dollar Offers: www.upgrowthcommerce.com/grow


    In this episode's sponsor is Subsummit - led by Christopher George, Co-Founder and CEO, is the hub for subscription commerce enthusiasts.


    SubSummit is the world's largest gathering for DTC subscription and membership brands. It brings together industry leaders and aspiring entrepreneurs to explore the booming 2-trillion-dollar subscription industry. Whether you're already involved or looking to join, SubSummit is your go-to event for networking and learning in this thriving sector.


    Learn more here: Subsummit

    • 32 min
    Ep 549: Is Burnout Going To Kill You? with James Pieper, Sew Much Commerce

    Ep 549: Is Burnout Going To Kill You? with James Pieper, Sew Much Commerce

    The realization of what truly matters in life, highlighting the shift in priorities toward simplicity, spending time with family, and maintaining a strict sleep schedule to avoid burnout.



    In this episode, Jordan West and James Pieper brings us an eye-opening conversation. They dive deep into the topic of burnout and its impact on work habits and personal life. James shares his experiences in managing a successful ecommerce business, his journey from selling fabric online to building a thriving Shopify store, and the challenges he faced along the way.



    Listen and learn in this episode!



    Key takeaways from this episode:
    Both Jordan West and James Pieper share their experiences in developing sustainable work habits, including the significance of routines, set schedules, and time management to maintain work-life balance and avoid burnout.The speakers discuss strategies for managing stress and coping with difficult situations in business. They emphasize the need for resilience, problem-solving skills, and staying calm under pressure, drawing on personal experiences to illustrate these points.The importance of strategic business management and implementing sustainable practices to avoid urgency and burnout, as demonstrated through discussions on prioritizing non-urgent but important activities and effectively managing stress and pressure.The consideration of alternative approaches to business optimization and the potential for future discussions to explore differing opinions and experiences in specific areas, such as Facebook ads targeting and bid caps.


    Recommended Playbook/App:
    Shopify: https://www.shopify.com/ 
    7 habits: https://www.franklincovey.com/the-7-habits/ 



    Today’s Guest: 
    James Pieper is the owner of a beloved quilt store that provides raw materials for creating beautiful, handmade quilts. He believes in the power of creating something with love and giving it as a gift to someone special. He sees his store as a place that helps customers make something that will be cherished forever. With a passion for quilting and a dedication to providing quality fabric, James Pieper is known in the community as a supportive and enthusiastic advocate for the art of quilting.



    Growth Plan: www.upgrowthcommerce.com/grow
    Million Dollar Offers: www.upgrowthcommerce.com/grow



    In this episode's sponsor is Subsummit - led by Christopher George, Co-Founder and CEO, is the hub for subscription commerce enthusiasts.


    SubSummit is the world's largest gathering for DTC subscription and membership brands. It brings together industry leaders and aspiring entrepreneurs to explore the booming 2-trillion-dollar subscription industry. Whether you're already involved or looking to join, SubSummit is your go-to event for networking and learning in this thriving sector.


    Learn more here: Subsummit

    • 36 min
    Ep 548: Tiktok Shop Live Selling - Everything You Need To Know with Jordan West

    Ep 548: Tiktok Shop Live Selling - Everything You Need To Know with Jordan West

    Planning engaging and informative content, promoting the live stream, engaging with the audience, showcasing products naturally, avoiding being overly salesy, and offering exclusive deals are crucial for success on TikTok Live.


    In this episode, Jordan West shares his insights on the potential of TikTok live shopping and provides tips and best practices for effectively using this platform to engage with audiences and showcase products. Jordan brings his expertise to the forefront, offering valuable advice for leveraging TikTok Shop Live to drive business success.



    Listen and learn in this episode!



    Key takeaways from this episode:
    Emphasizes the tremendous opportunity to make easy money by utilizing TikTok Shop Live Selling to promote your brand and product, with the potential to earn up to $1,000 an hour.TikTok Live Shopping offers real-time engagement with the audience, enabling instant purchases, and showcasing products in an authentic, unscripted manner, which helps in building trust and credibility.It's essential to continuously improve by learning what works, getting better, and cutting out dead spots, ultimately leading to better live streams and more effective product promotion.One does not need to be a Gen Z TikTok hero to succeed. Anyone, regardless of age or experience with TikTok, can leverage live streams to promote their products and reach a wider audience.

    Recommended Tools/App:
    Tiktok: https://www.tiktok.com/ 
    Instagram: https://www.instagram.com/ 




    Growth Plan: www.upgrowthcommerce.com/grow
    Million Dollar Offers: www.upgrowthcommerce.com/grow




    In this episode's sponsor is Subsummit - led by Christopher George, Co-Founder and CEO, is the hub for subscription commerce enthusiasts.


    SubSummit is the world's largest gathering for DTC subscription and membership brands. It brings together industry leaders and aspiring entrepreneurs to explore the booming 2-trillion-dollar subscription industry. Whether you're already involved or looking to join, SubSummit is your go-to event for networking and learning in this thriving sector.


    Learn more here: Subsummit

    • 7 min
    Ep 547: Is Meta Performance As Bad As We Think? Charley T thinks Differently

    Ep 547: Is Meta Performance As Bad As We Think? Charley T thinks Differently

    Emphasizing the importance of investing in data integrity, developing a stable sales funnel, and using intelligent ads to counter the impact of market forces.



    In this episode, Jordan West and Charley T, founder of Disrupter School dig into the complexities of data integrity in marketing, the impact of customer lifetime value and customer loyalty, and the optimal ways to approach Facebook ads for sustainable growth. They explore the subtle nuances of performance marketing, unpacking the myths surrounding customer loyalty, and stressing the importance of understanding the "whys" behind marketing strategies.



    Listen and learn in this episode!



    Key takeaways from this episode:
    Understanding data integrity is crucial for marketing, as focusing solely on efficiency without considering data integrity can lead to unstable cash flow for businesses.The 4 PI framework emphasizes a shift in understanding the marketing funnel, and the significance of organic content and customer-generated content in driving conversions.Customer loyalty may be considered a myth, and profitability often comes from second and third transactions, so focusing on the blended CPA for sustainable growth is important.Providing comprehensive education and offering master classes through platforms like Marketing Max, heat map, and Dora Denny can add value to businesses.Shifting the focus from just Facebook ads to offering proactive services to assist brands beyond advertising can have a positive impact on client discussions and the churn rate.

    Recommended Tools/App:
    Shopify: https://www.shopify.com/ 



    Today’s Guest: 
    Charley Tichenor IV, the founder of Disrupter School and a seasoned media buyer with over a decade of experience. As an expert in marketing and data integrity, Charley delivers valuable insights into data-driven marketing strategies, addressing issues of data integrity, sustainable growth, and the impact of market forces on performance metrics. Charley T. is also connected to Disrupter School and is active on social media, offering comprehensive education and industry master classes through Marketing Max, heat map, and Dora Denny.


    Connect and learn more about Charly T and Disrupter School:
    LinkedIn: https://www.linkedin.com/in/charleytichenoriv/ 
    Website: https://www.thedisrupterschool.com/ 




    Growth Plan: www.upgrowthcommerce.com/grow
    Million Dollar Offers: www.upgrowthcommerce.com/grow



    In this episode's sponsor is Subsummit - led by Christopher George, Co-Founder and CEO, is the hub for subscription commerce enthusiasts.


    SubSummit is the world's largest gathering for DTC subscription and membership brands. It brings together industry leaders and aspiring entrepreneurs to explore the booming 2-trillion-dollar subscription industry. Whether you're already involved or looking to join, SubSummit is your go-to event for networking and learning in this thriving sector.


    Learn more here: Subsummit

    • 31 min
    Ep 546: SAAS Head To Head - CreatorCommerce vs LoudCrowd with Kenyon Brown, Gary Garofalo

    Ep 546: SAAS Head To Head - CreatorCommerce vs LoudCrowd with Kenyon Brown, Gary Garofalo

    Impact of TikTok Shops, influencer marketing, and building high-converting storefronts from challenges of justifying budget to the evolution of software that automates influencer relationships.


    In this episode, Jordan West, Kenyon Brown, and Gary Garofalo are joined by CEOs from two leading companies, Loudcrowd and CreatorCommerce, as they discuss their innovative software solutions and the changing landscape of influencer marketing. 


    Listen and learn in this episode!


    Key takeaways from this episode:
    The potential of influencer partnerships to drive sales through tailored website modes, particularly in different regions.The ease of access for creators to onboard and modify their products.The necessity of pairing CreatorCommerce with an affiliate platform and building high-converting storefronts, along with the willingness to partner with affiliate platforms.The importance of understanding and addressing shortcomings or areas where businesses do not currently serve.Leveraging software to automate influencer relationships and monetize creators at the bottom of the funnel.The alignment of landing pages with ads and the admiration for solutions offered by CreatorCommerce and LoudCrowd.

    Recommended Podcast/Audiobook:
    Molly Pittman: https://mollypittman.com/ 


    Today’s Guest: 
    Gary Garofalo, Co-Founder & CEO, LoudCrowd, a company that has been in the influencer marketing business for about 5 years. He and his co-founder, who have been friends for 15 years, started the company to solve the problem of inauthentic partnerships in influencer marketing. 
    Connect and learn more about Gary and LoudCrowd:
    LinkedIn: https://www.linkedin.com/in/garyugc/ 
    Website: https://loudcrowd.com/ 


    Kenyon Brown, Co-Founder & CEO, CreatorCommerce, journey began at Tapcart, where he realized the importance of meeting customers where they are and understanding their needs. He saw a missing piece in the context of sales channels and worked to fill that gap. Although Tapcart didn't initially boast huge numbers, Kenyon's vision and hard work eventually contributed to its success, leading to impressive sales figures. 


    Connect and learn more about Kenyon and CreatorCommerce:
    LinkedIn: https://www.linkedin.com/in/kenyonb/ 
    Website: https://creatorcommerce.shop/ 


    Growth Plan: www.upgrowthcommerce.com/grow
    Million Dollar Offers: www.upgrowthcommerce.com/grow



    In this episode's sponsor is Subsummit - led by Christopher George, Co-Founder and CEO, is the hub for subscription commerce enthusiasts.


    SubSummit is the world's largest gathering for DTC subscription and membership brands. It brings together industry leaders and aspiring entrepreneurs to explore the booming 2-trillion-dollar subscription industry. Whether you're already involved or looking to join, SubSummit is your go-to event for networking and learning in this thriving sector.


    Learn more here: Subsummit

    • 33 min

Customer Reviews

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1 Rating

1 Rating

Emma | Podcast Connection ,

A must listen!

Fun and exciting solutions to all your digital marketing problems. Jordan and Sean are great hosts with tons of knowledge

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