Episode 2 - John Englehart, HSS, and the Patient Experience PEAPod - The Patient Experience and Access Podcast

Tune in as we talk to John about his transition from the "mad men" world of working for an internationally renowned advertising agency to leading a spectacular and unique brand that is Hospital for Special Surgery. We also chatted about what HSS is doing to enhance the patient experience, their spectacular "Back in the Game" campaign, and the future of patient access in healthcare.