214. The most overlooked revenue building strategy for service providers

There's a study out of Harvard that suggests a 5% increase in customer retention can lead to a 25% to 95% boost in a company’s profits over time. That's huge! And you'll find endless articles backing up the idea that an existing customer is much more likely to buy from you than someone they don't know. Other studies even suggest that acquiring a new customer can cost 5-25 times more than retaining an existing one! And yet… many online service providers have fairly average client retention at best. So what can we do about it? How exactly do we increase retention rates?

In this episode, I cover:

• 5 ways you can start improving your client retention rates today
• The ripple effect your messaging and offers are having on retention
• My exact script for a powerful client renewal conversation

LINKS:

• Want your Business to convert consistently & predictably? Join Constantly Converting By Design Waitlist here 
• If you’re a coach or service provider scaling to multiple 6 figures and you’re ready to liberate yourself from the “shoulds” and norms of the online world to build a more sustainable, spacious, entirely YOU-shaped business, check out NEON.
• Join here to watch the 7 Figure Freedom Replays
• Read 'How to use Human Design to find your ideal business model in the online service industry.' here
• Listen to Episode 190 -'Is niche-ing killing your sales'

CONNECT/WORK WITH JAZZE

• Connect with Jazze on Instagram
• Email Jazze